IKHWANA, H. . ANALYSIS OF STANDARD OPERATIONAL PROCEDURES (SOP) IN DOING SERVICES AND ITS INFLUENCE ON PATIENT SATISFACTION AT KLINIK MEDAN MEDICAL CENTER. International Journal of Educational Review, Law And Social Sciences (IJERLAS), [S. l.], v. 1, n. 1, p. 72–77, 2021. DOI: 10.54443/ijerlas.v1i1.32. Disponível em: http://radjapublika.com/index.php/IJERLAS/article/view/32. Acesso em: 2 nov. 2024.