Ade Carlo Tiganna Damanik, Nazaruddin, Yeni Absah. THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER LOYALTY IS MEDIATED BY SATISFACTION VARIABLES (STUDY OF CUSTOMER PERCEPTIONS ON BANK MANDIRI UNIT KUALA TANJUNG BRANCH BATUBARA DISTRICT, NORTH SUMATRA PROVINCE). MORFAI [Internet]. 2023 Oct. 30 [cited 2024 Nov. 15];3(3):694-703. Available from: http://radjapublika.com/index.php/MORFAI/article/view/1252