MORFAI JOURNAL

THE INFLUENCE OF TELEMEDICINE SERVICES, PATIENT TRUST, AND SATISFACTION ON INTEREST IN USING DIGITAL HEALTH PLATFORMS

2025-02-15T10:45:03+00:00

This study aims to analyze the influence of telemedicine services, patient trust, and satisfaction on interest in using digital health platforms. In the digital age, healthcare platforms such as telemedicine offer easy access to medical services, but the adoption of these platforms is influenced by several factors, including patient trust and satisfaction with services. Patient trust relates to their perception of data security and service quality, while satisfaction is influenced by the user's experience during interaction with the platform. The method used in this study is literature review by collecting data from relevant journals and articles published between 2019 and 2023. Data is obtained through international and national databases such as PubMed, Google Scholar, and Scholar. The results show that all three variables have an interrelated role in influencing patients' interest in using digital health platforms. Effective and accessible telemedicine services provide convenience that encourages patients to switch to digital platforms. Patients' confidence in data security and service quality further increases their convenience in using this platform. Patient satisfaction built from positive experiences while interacting with the platform will encourage them to continue using the service.

THE EFFECT OF HEARDING BIAS AND OVERCONVIDENCE ON CRYPTOCURRENCY INVESTMENT DECISIONS WITH FINANCIAL LITERACY AS A MODERATING VARIABLE (Study on Tokocrypto Official Group Community)

2025-02-23T14:15:16+00:00

The development of cryptocurrency as an investment instrument is increasingly attracting the attention of investors, especially among the digital community. However, investment decisions in this asset are often influenced by psychological biases, such as herding bias and overconfidence, which can lead to irrational and high-risk decision-making. This study aims to analyze the effect of herding bias and overconfidence on cryptocurrency investment decisions, with financial literacy as a moderating variable. This study uses a quantitative approach with the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS) to test the relationship between variables. Primary data were collected through questionnaires distributed online to members of the Tokocrypto Official Group community with a sample of 100 respondents selected using the snowball sampling technique. The results of the study show that herding bias has no significant effect on cryptocurrency investment decisions, while overconfidence has a positive and significant effect on investment decisions. However, financial literacy is not proven to significantly moderate the relationship between herding bias and overconfidence on investment decisions. This finding indicates that even though investors have a good level of financial literacy, psychological factors still play a dominant role in making investment decisions in cryptocurrency. This study contributes to enriching the literature on behavioral finance by revealing the limited role of financial literacy in suppressing psychological bias in risky investment decisions. The practical implications of this study emphasize the need for investment education that focuses not only on financial literacy, but also on controlling psychological aspects in investment decision making.

THE INFLUENCE OF MANAGEMENT INFORMATION SYSTEMS, PROCESS INNOVATION AND OPERATIONAL EFFICIENCY IN HOSPITALS

2025-02-18T14:36:25+00:00

Hospital administration is facing increasing challenges in ensuring operational efficiency while maintaining the quality of healthcare services. The digital transformation in hospital administration, particularly through the implementation of Hospital Management Information Systems (SIMRS) and process innovations, has become a crucial strategy in improving service efficiency. SIMRS facilitates data integration, automates administrative tasks, and enhances coordination among hospital units, leading to faster and more accurate service delivery. However, its implementation faces obstacles such as limited technological infrastructure, staff readiness, and high implementation costs. Meanwhile, process innovation such as digital queue systems and automated administrative procedures, optimizes resource utilization and reduces patient waiting times. Despite these advantages, challenges like resistance to change and limited funding remain significant barriers. This study, conducted through a literature review, analyzes the relationship between SIMRS, process innovation, and hospital efficiency. The findings highlight the importance of comprehensive strategies, including policy support, staff training, and infrastructure development, to ensure effective digital transformation in hospital administration.

ANALYSIS OF THE IMPLEMENTATION OF BLOCKCHAIN TECHNOLOGY IN SHARIA BANKING TRANSACTION TRANSPARENCY

2025-03-02T02:21:09+00:00

This study aims to analyse the implementation of blockchain technology to improve the transparency of Islamic banking transactions. The research method uses a qualitative approach, namely a literature analysis study (library research), with content analysis techniques on various credible sources such as reference books, indexed scientific journals (Scopus, Sinta, Google Scholar), financial reports, and official documents related to policies and regulations in Islamic banking. The focus of this research is to explore the potential of blockchain in strengthening the principles of transparency, accountability, and operational efficiency, and to identify the challenges faced in its implementation in the Islamic banking sector. The results show that blockchain technology is able to minimise the risk of fraud, improve operational efficiency through a decentralised, secure, and immutable transaction recording system, and strengthen customer trust. Innovations such as smart contracts, Islamic DeFi, and digital sukuk open up opportunities for the development of Islamic financial products that are more adaptive and inclusive. However, there are several challenges including regulatory limitations, technological infrastructure readiness, low digital literacy, and the need to adjust blockchain to sharia principles, especially regarding the potential for usury, gharar, and maisir. This research recommends collaboration between regulators, Islamic financial institutions, and technology providers in designing a legal framework that is compliant with sharia principles and supports system transparency. The key to successful blockchain implementation is increased digital literacy among industry players and the public, strengthened regulation, and investment in technological infrastructure. This research also emphasises the importance of further exploring the impact of blockchain on Islamic financial inclusion and customer data protection to build a more transparent, fair and inclusive Islamic banking system.

OPTIMIZING BPJS CLAIMS MANAGEMENT: AN ANALYSIS OF SUBMISSION ACCURACY, ADMINISTRATIVE PROCESS EFFICIENCY AND ITS IMPACT ON HOSPITAL FINANCIAL SUSTAINABILITY

2025-02-15T02:24:22+00:00

The National Health Insurance (JKN) system managed by BPJS Kesehatan aims to ensure access to health services for the community. However, the implementation of this program faces challenges in hospital claims management, including delays in claims submission and payment. This study analyzes the accuracy of BPJS Health claims submission by hospitals, the factors that affect the efficiency of claims administration, and the impact on hospital financial sustainability. The method used in this research is a qualitative method because researchers want to see the natural conditions of the object. The results showed that delays in claims occurred due to a long administrative process, errors in filling out documents, and limited knowledge of medical personnel in diagnosis codification. In addition, the claims payment process took up to 3 months and 10 days, causing financial pressure for the hospital. To overcome these problems, good coordination between health workers and coders, increased accuracy in recording medical data, and utilization of information technology are needed to accelerate claims verification. With an improved claims management system, hospitals can maintain financial stability and improve the quality of health services.

STRATEGIES FOR IMPROVING EMPLOYEE PERFORMANCE THROUGH STRENGTHENING ORGANIZATIONAL CULTURE, TRANSFORMATIONAL LEADERSHIP AND WORK MOTIVATION

2025-02-21T14:25:47+00:00

This study aims to find strategies and ways to improve the performance of permanent employees at the operator level at the Association of Temporary Storage and Tank Terminal Entrepreneurs (APT3B) of Banten Province. The population in this study were permanent employees at the operator level, with a total of 234 respondents selected using the Multistage Random Sampling method. This study uses a mix method approach, combining quantitative and qualitative methods to analyze the factors that influence the performance of permanent employees at the operator level at APT3B Banten Province. The study population consisted of 234 employees selected using Multistage Random Sampling. Quantitative data were collected through questionnaires and analyzed using path analysis. The qualitative approach was carried out through in-depth interviews with a number of employees and analyzed using thematic analysis. The combination of these two approaches is expected to provide a comprehensive understanding of the influence of organizational culture, transformational leadership, and work motivation on employee performance. Based on the results of the study, organizational culture, transformational leadership, and work motivation have a significant positive effect on employee performance at APT3B. Organizational culture and transformational leadership have a greater direct influence on employee performance, while work motivation acts as an intervening variable with a smaller influence. Strengthening organizational culture and transformational leadership can improve overall employee performance and motivation and support the achievement of organizational goals. This study supports previous findings and provides direction for improving human resource management at APT3B.

THE ROLE OF INFORMATION TECHNOLOGY, EMPLOYEE TRAINING, AND SERVICE QUALITY IN IMPROVING PATIENT SATISFACTION

2025-02-18T14:21:57+00:00

The healthcare industry is undergoing a significant transformation due to technological advances and public demand for better services. This study aims to examine the role of information technology, employee training, and service quality in improving patient satisfaction. Information technology, such as electronic medical records and telemedicine, improves service efficiency and access to medical information. Employee training, both technical and communication skills, contribute to improving the competence of medical and non-medical personnel in providing responsive and empathetic services. Service quality, including speed, accuracy, friendliness, and convenience of facilities, is also an important factor in influencing patient satisfaction. This research used a literature review approach, collecting data from various scientific articles, journals, and related publications. The results showed that a combination of the three factors - information technology, training, and service quality - plays an important role in improving patient satisfaction. The study also identified challenges in the implementation of health service improvement strategies and provided recommendations for the development of more innovative and patient-oriented services.

GREENHOUSE GAS EMISSION CONTROL IN NATIONAL DEVELOPMENT

2025-02-26T08:21:20+00:00

Environmental issues such as global warming, the greenhouse effect, and drastic climate change, as well as social issues such as meeting the needs of both workers and interested parties continue to increase, and urge the development of innovative financial products. Manufacturing companies are currently in the spotlight of various interested parties, there are 8 industrial sectors that contribute large amounts of carbon emissions, namely: cement industry, steel industry, pen and paper industry, textile industry, ceramic industry, fertilizer industry, petrochemical industry, and food and beverage industry. This concern for the environment must continue to be improved seeing that the impact of company operations is very significant starting from the greenhouse gas effect which continues to increase every day. As a country committed to the climate change control agenda, Indonesia has developed regulations, action programs and systems and mechanisms to reduce GHG emissions to meet the Nationally Determined Contribution (NDC) target and control GHG emissions in national development. One of the supporting mechanisms developed is the Value of Carbon Economy.

THE INFLUENCE OF MARKETING STRATEGY AND SERVICE INNOVATION ON THE GROWTH OF PRIVATE HOSPITAL PATIENTS

2025-02-14T23:01:33+00:00

Private hospitals need to implement marketing strategies and service innovation to increase the number of patients and maintain a competitive advantage. Marketing strategies increase public awareness, while service innovation improves quality and patient satisfaction. This research aims to analyze the influence of both. The method used is a literature study with secondary data from articles and literature taken from Google Scholar (2020-2024). The results of research conducted by several authors also show that marketing strategies and service innovation have a significant impact in increasing the number of patients visiting the hospital.The research results show that these two factors have a positive effect on the number of patient visits. Effective marketing strategies can attract public interest in health services, while service innovation improves the quality of the patient experience. These two factors interact, helping hospitals strengthen their competitive advantage and drive patient growth. Therefore, hospitals must develop effective marketing and service innovation strategies to maintain growth and competitive advantage.

COLLABORATION OF HOSPITAL MANAGEMENT AND COMMUNITY IN PREVENTION OF DIABETIC RETINOPATHY: STUDY OF COMMUNITY SERVICE PROGRAM AT UNDAAN EYE HOSPITAL SURABAYA

2025-02-20T14:00:11+00:00

This study aims to increase public awareness of DR prevention through education, screening, and training of health cadres. The methods used in this program include health education, interactive discussion sessions, and eye screening for participants at risk. The education was conducted in three sessions with a total of 150 participants consisting of diabetes sufferers, families, and the general public. Health screening involved 70 participants to detect the possibility of DR at an early stage. In addition, 10 health cadres were trained to assist in providing education to the surrounding community. The results of the program showed an 85% increase in participants' understanding of DR prevention based on a post-education survey. Although no DR cases were found in the screening, this activity still provided benefits in increasing public awareness of the importance of routine eye examinations. Health cadre training also had a positive impact by strengthening the role of the community in ongoing education. With a community-based approach and collaboration between hospitals and the community, this program is expected to contribute to reducing the incidence of DR and improving the quality of life of diabetes sufferers.

THE ROLE OF CLOUD COMPUTING IN DRIVING EFFICIENCY AND INNOVATION IN THE ERA OF ECONOMY 5.0

2025-03-06T23:35:25+00:00

Cloud computing plays a vital role in improving operational efficiency and driving innovation in the era of Economy 5.0. With its ability to store, manage and access data in real-time, cloud computing helps companies reduce information technology infrastructure costs and simplify data management. Companies can easily adjust resources as needed without wasting costs. In addition, cloud computing provides a variety of tools and services that enable experimentation with new technologies, accelerate product and service development, and increase responsiveness to market changes. In the era of Economy 5.0, where technology and humans collaborate to achieve economic and social goals, cloud computing integrates advanced technologies such as artificial intelligence (AI) and the Internet of Things (IoT), creating innovative solutions that improve customer experience, productivity, and new business models. Overall, cloud computing is proving to be a key enabler in the advancement and transformation of the modern economy.

PROOF OF THE CRIME OF SUPERNATURAL POWERS IN LAW NUMBER 1 OF 2023 AS A LEGACY OF THE WETBOEK VAN STRAFRECHT

2025-02-17T14:12:12+00:00

This study examines the regulation of witchcraft offenses in the National Penal Code under Law Number 1 of 2023. Witchcraft, or santet, is a supernatural phenomenon involving metaphysical forces intended to inflict physical, mental, or emotional suffering on victims. The study aims to analyze existing legal regulations and evaluate the challenges of proving such cases within Indonesia's legal system. A normative juridical method was applied, with an analysis of legal statutes and relevant legal literature. The findings indicate that Article 252 sanctions individuals claiming to possess supernatural abilities, with penalties of up to 1 year and 6 months imprisonment or a fine of Category IV, with an additional one-third penalty if the act is committed for profit. While legal provisions exist, proving witchcraft offenses remains difficult due to their intangible nature. Approaches such as expert testimony, medical evidence, and technological tools are highlighted as alternatives for improving evidence mechanisms. In conclusion, the effectiveness of legal regulations on witchcraft offenses requires strengthening evidentiary tools and adopting holistic approaches to ensure justice and legal certainty.

CHANGES IN PUBLIC INFORMATION CONSUMPTION PATTERNS IN THE DIGITAL ERA: A LITERATURE STUDY ON DIGITAL JOURNALISM

2025-02-23T14:30:48+00:00

Changes in the pattern of public information consumption in the digital era have brought about major transformations in the field of journalism. With easier access to information through various digital platforms and social media, people increasingly rely on mobile devices to get news quickly and instantly. This requires traditional media to adapt to new business models that are more oriented to audience needs and utilize the potential of data analysis to optimize content distribution. Digital journalism has emerged in response to these changes, offering a more interactive and engaging way of presenting news through the use of multimedia. However, there is a major challenge in maintaining the integrity and credibility of the news amid the rapid flow of information that is sometimes unverified. In facing this challenge, it remains important for journalists and media institutions to uphold the principles of ethics and professionalism in news reporting. Thus, the digital era provides opportunities as well as challenges for the world of journalism, requiring various parties to continue to innovate and prioritize the quality and accuracy of information presented to the public. Digital literacy and continuous training are crucial so that journalists and the public can adapt to the changes that occur, and still have access to credible and trustworthy information.

DETERMINANTS OF CUSTOMER LOYALTY IN MURNI TEGUH HOSPITAL IN BALI

2025-02-20T13:52:43+00:00

This research was conducted on patients at Murni Teguh Hospital Tuban Bali to find out whether price fairness and service quality have an influence on customer loyalty through customer satisfaction. The main reason this research was conducted was to find out whether these factors contributed to the positive assessment of patients towards the Teguh Tuban Bali Murni Hospital. This research is qualitative in nature with the data collection technique used is a questionnaire, with a sample size of 330 respondents, the data analysis technique used is PLS-SEM using the SmartPLS statistical application. The research results show that price fairness and service quality have a significant and positive effect on customer satisfaction. Apart from that, it was also found that price fairness, service quality and customer satisfaction have a significant and positive effect on customer loyalty.

ISLAMIC RELIGIOUS EDUCATION TEACHERS' STRATEGY IN MASTERING ARABIC VOCABULARY IN STUDENTS THROUGH PICTURE CARD MEDIA AT SMP MUHAMMADIYAH 07 MEDAN

2025-03-05T09:46:57+00:00

Arabic is one of the fields of study taught at the Junior High School level or equivalent. This study discusses the improvement of students' vocabulary mastery through picture card media in Arabic subjects at SMP Muhammadiyah 07 Medan. This study uses a qualitative method with a descriptive approach. The results of this study indicate an increase in students' vocabulary mastery through picture card media in Arabic subjects at SMP Muhammadiyah 07 Medan. The results obtained in this study, namely the application of the vocabulary card method accompanied by pictures in Arabic language learning, have proven to be very efficient in facilitating and improving students' memorization in learning Arabic vocabulary.

INTEGRATED RISK MANAGEMENT IN HOSPITAL MANAGEMENT STRATEGY

2025-02-16T14:23:42+00:00

Risk management is a crucial aspect of hospital management to ensure the safety of patients, staff, and smooth operations. The implementation of integrated risk management helps hospitals identify, assess, and manage risks, both clinical and non-clinical, to minimize injuries, accidents, and financial losses. This article aims to analyze the importance of integrated risk management in hospital management strategies and identify challenges and solutions for its implementation. Based on a literature review and various case studies, it is found that the implementation of international standards such as ISO 31000 has successfully optimized risk management in hospitals, especially in dealing with operational and clinical risks. However, significant challenges are still encountered, such as the lack of professionals trained in risk management and limited supporting technology. Suggested solutions include intensive training for staff, implementation of a technology-based incident reporting system, and integrating risk management with financial processes to prevent budget discrepancies. With these measures, the hospital can increase the effectiveness of risk management, improve patient safety, and maintain optimal continuity of operations.

INFLUENCE OF DIGITAL ACCOUNTING AND DIGITAL LITERACY ON FINANCIAL REPORT PREPARATION WITH USER ABILITY AS A MODERATION

2025-02-23T14:21:51+00:00

Islamic boarding schools (pondok pesantren) play a crucial role in the rapid development of MSMEs. This study was conducted at the Al-Bismi Islamic Boarding School Association to analyze the influence of digital accounting and digital literacy on financial report preparation, with user capability as a moderating variable. This research employs an explanatory research method with a quantitative approach. Hypothesis testing was conducted using Partial Least Squares (PLS). The study's subjects include Islamic boarding school administrators and students managing MSMEs owned by the pesantren. The variables examined in this study include digital accounting, digital literacy, financial report preparation, and user capability. The results indicate that digital accounting and digital literacy significantly influence financial report preparation. However, user capability does not moderate the effect of digital accounting on financial report preparation, nor does it moderate the effect of digital literacy on financial report preparation.

DEVELOPMENT OF TEACHING MATERIALS TO IMPROVE THE UNDERSTANDING OF MATERIALS IN THE COMPUTER APPLICATIONS COURSE OF PGSD STUDENTS OF WIJAYA KUSUMA UNIVERSITY SURABAYA

2025-02-19T13:51:32+00:00

This research was conducted because students felt that the existing teaching materials were boring, less interesting, and less able to make students understand the material easily. Teaching materials that can make it easier for students to understand the material are teaching materials that are made by themselves between students and lecturers, so that they do not only buy books at publishers, but students can be directly involved in writing the material. The computer application teaching materials themselves have never been made by lecturers before. So it is necessary to develop teaching materials in computer application courses so that students can more easily and understand the material. The purpose of this study is to describe the procedure for developing teaching materials, producing appropriate teaching materials, and describing the effectiveness of developing teaching materials. The type of research is Research & Development (R & D). The results of the research that has been conducted, it is known that the computer application teaching materials have been validated by media expert lecturers and learning material experts. Based on the validation results from media experts, an average of 36.00 was obtained, which is included in the "Good" criteria with an ideal percentage of 90%. Meanwhile, the validation results from material experts obtained an average of 47.50 which is included in the "Very Good" criteria with an ideal percentage of 79%. The trial stage was carried out twice, namely a limited trial and a broad trial. From the limited trial, the weaknesses and strengths of the computer application teaching materials created were known, so the researcher made a second revision after conducting a limited trial. In the 2nd trial, namely a broad trial, several results were obtained to see whether the computer application teaching materials were effective or not. The hope of developing this teaching material can produce quality teaching materials as a source of learning for students in receiving lecture materials.

ISLAMIC CHARACTER DEVELOPMENT STRATEGY THROUGH 5S CULTURE (SMILE, GREETING, SALAM, POLITE, COURTESY) FOR STUDENTS AT SMP MUHAMMADIYAH 07 MEDAN

2025-03-02T02:24:45+00:00

Juvenile delinquency caused by emotional instability and confusion results in several violations that are often committed, such as smoking, skipping school and making fun of teachers often occur in junior high school students, so that it becomes a concern in society. This study uses a qualitative method with a descriptive approach. The results of the study: first, the strategy for developing Islamic character is to provide examples and understanding related to the 5S culture, second, student understanding is carried out both in learning and outside learning.

THE ROLE OF WORK COMMITMENT AS A MEDIATOR OF LEADERSHIP WORKPLACE MOTIVATION ON TEACHER ACHIEVEMENT AT SMP NEGRI KOTA BATAM

2025-02-15T02:48:13+00:00

Teachers at State Junior High Schools in Batam City, Riau Islands Province, have varying work ethics. The varying performance of teachers is caused by education, training and experience gained while working. The problem in State Junior High Schools in Batam City is the less than optimal achievement of teachers. Based on the problem, it is suspected that there are several influencing factors, namely leadership, work place, motivation and work commitment felt by teachers. This study aims to analyze the mediating role of work commitment in the influence of leadership, work place, motivation on teacher achievement. The study was conducted using a quantitative descriptive method and analyzed using Structural Equation Modelling-Partial Least Square (SEM-PLS). The data used in this study used primary data obtained from the answers of 125 respondents. The results of this study support the proposed hypothesis, namely: Leadership has a positive and significant effect on Work Commitment. Motivation has a positive and significant effect on Work Commitment. Work Place has a positive and significant effect on Work Commitment. Work Commitment has a positive and significant effect on Teacher achievement. Work Commitment can mediate the positive and significant influence between leadership variables, work place and motivation simultaneously on teacher achievement in SMP Negeri Batam City. The managerial implication of this study is that the role of work motivation needs to be considered more deeply to improve teacher achievement to accomplish the targeted goals, because this variable has a positive and significant influence both directly and indirectly.

THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP ON EMPLOYEE PERFORMANCE AT TANDEM PLANTATIONS LIMITED LIABILITY COMPANY PERKEBUNAN NUSANTARA I REGIONAL 1 SUPPORTING COMPANY

2025-02-22T13:54:24+00:00

Leadership is one of the important factors that determine employee performance and the ability of the organization to adapt to environmental changes, therefore effective leadership must provide direction to the efforts of all workers in achieving organizational goals. In this case, one of the various forms of leadership styles that can be a factor in increasing employee performance is transformational leadership.

MARKETING STRATEGY ANALYSIS IN INCREASING THE NUMBER OF CONSUMERS AND TURNOVER IN THE COFFEE SHOP BUSINESS IN MEDAN CITY

2025-02-18T14:24:28+00:00

This study aims to analyze how marketing strategies can increase the number of consumers and turnover in Coffee Shop businesses in Medan City. The methods used in this study are qualitative and quantitative research. The data collection studied in this study amounted to 10 coffee shops taken from various locations. The data analysis technique used in this study is Spearman rank correlation analysis. The results of this study indicate that the product has a significant correlation with turnover and an increase in the number of coffee shop consumers in Medan City. Price has an opposite effect to the Number of Consumers, while on turnover it shows that price has an effect in the same direction as Turnover. The results of the study also show a significant relationship between price and Coffee Shop Turnover in Medan City. Location has a weak but significant effect on the Number of Consumers and turnover Coffee shop turnover in Medan City. Likewise, Promotion has a unidirectional and significant relationship between promotion and the Number of Coffee Shop Consumers. While on turnover, promotion has an opposite effect to Turnover and has a significant relationship between promotion and Coffee Shop Turnover in Medan City. The process has an effect in the same direction as the Number of Consumers, while on turnover it shows an insignificant relationship between the process and Coffee Shop Turnover in Medan City. There is an influence between HR and the Number of Coffee Shop Consumers in Medan City, while turnover shows an insignificant relationship between HR and Coffee Shop Turnover in Medan City. The results of this study indicate a significant relationship between Physical Evidence and the Number of Consumers and Coffee Shop Turnover in Medan City.

MARKETING STRATEGY ANALYSIS OF SAVINGS PRODUCTS AT PT BANK MUAMALAT KCP WIYUNG

2025-02-27T03:48:07+00:00

This study examines the implementation of savings product marketing strategies at PT Bank Muamalat KC Wiyung and its impact on increasing the number of customers and savings funds. In-depth interviews were conducted with the branch managers of Bank Muamalat Wiyung to obtain an overview of how the bank markets savings products and the challenges faced in implementing them. The results of the study indicate that a combination of marketing strategies through sharia channels such as branch offices and digital such as mobile banking and the use of referral programs can effectively attract new customers and retain old customers. In addition, the implementation of a personal approach through direct visits and promotional campaigns strengthens customer relationships with the bank. However, the bank still faces challenges from intense competition and difficulties in introducing new products to an increasingly growing market. This study highlights the importance of managing innovative and sustainable marketing strategies, and how this can increase customer loyalty and the competitiveness of Bank Muamalat's savings products in the sharia banking market.

THE INFLUENCE OF MANAGEMENT INFORMATION SYSTEMS, PROCESS INNOVATION AND OPERATIONAL EFFICIENCY IN HOSPITALS

2025-02-15T02:19:36+00:00

The implementation of Hospital Management Information System (SIMRS) is a solution to improve operational efficiency by integrating various aspects of services, including administration, electronic medical records, and resource management. This study aims to analyze the role of Hospital Management Information System (SIMRS) and process innovation in improving hospital operational efficiency. The method used is a literature review by collecting and analyzing sources from academic databases such as PubMed, ScienceDirect, ResearchGate, and Google Scholar in the range of 2019-2024. This review discusses the implementation of SIMRS, digitalization of health services, and optimization of medical personnel and facility management. The results show that SIMRS implementation improves administrative efficiency and service coordination, while innovations such as electronic medical records, digital queuing systems, and telemedicine contribute to improved access and quality of care. In addition to technology, efficient management of medical personnel and referral systems also had a significant impact on hospital performance. This study provides recommendations for hospital managers in designing optimal strategies for technology implementation to improve health services.

THE INFLUENCE OF DIGITALIZATION ON FAMILY COMMUNICATION: LITERATURE ANALYSIS ON FAMILY INTERACTION IN THE DIGITAL ERA

2025-02-21T14:20:15+00:00

This study explores the influence of digitalization on family communication by analyzing literature that discusses family interactions in the digital age. The findings show that digital technology facilitates communication across distances and time, enabling family members to stay connected despite being physically distant and increasing parents' involvement in their children's lives. However, the findings also reveal the negative impacts of over-reliance on digital devices, including a decline in the quality of face-to-face interactions and potential risks such as exposure to inappropriate content and cyberbullying. In conclusion, although digitalization offers various benefits for family communication, the wise management of technology use is necessary to balance the benefits of digital communication with maintaining interpersonal closeness and strong emotional relationships.

ANALYSIS OF BPJS KETENAGAKERJAAN AGENCY SYSTEM WITH LEGAL CERTAINTY

2025-03-06T23:39:29+00:00

The inconsistency of informal sector participant acquisition activities by Perisai agents is also an impact of weak supervision of BPJS Ketenagakerjaan as the principal. The purpose of this study is to determine and analyze the implementation of the basic principles of agency in the BPJS Ketenagakerjaan agency system and to determine and analyze the BPJS Ketenagakerjaan agency system model that has legal certainty. The type of research used in this study is juridical-normative. The specifications in this study are analytical descriptive research. The data collected were then analyzed using qualitative analysis methods. BPJS Ketenagakerjaan Board of Directors Regulation Number: 13/PERDIR.02/042022 Concerning the BPJS Ketenagakerjaan Agency System defines the Indonesian Social Security Driving Agent as an individual who is a member of the Wadah and has met the requirements set by BPJS Ketenagakerjaan. The definition of the Indonesian Social Security Driving Agent does not describe the legal relationship as the definition of an agent is a party who receives the authority given by the principal to carry out certain legal acts for and on behalf of its principal. This is crucial considering that in practice agency problems often occur, such as issues of authority, principal responsibility and responsibility towards third parties.

ANALYSIS OF TRANSFORMATIONAL LEADERSHIP RELATIONSHIPS, WORK MOTIVATION, AND EMPLOYEE PERFORMANCE IN HEALTHCARE FACILITIES

2025-02-18T14:19:24+00:00

Transformational leadership has become a crucial factor in enhancing work motivation and employee performance, particularly in healthcare facilities. This study aims to analyze the relationship between transformational leadership, work motivation, and employee performance using a literature review approach. The research method employed is a literature review of various academic sources related to the concept of transformational leadership, factors influencing work motivation, and its impact on employee performance in the healthcare sector. The analysis results indicate that transformational leadership, characterized by inspiration, idealized influence, intellectual stimulation, and individualized consideration, significantly contributes to improving motivation and employee performance. Leaders who encourage innovation, provide emotional support, and create a positive work environment can enhance job satisfaction and productivity among healthcare workers. The implications of this study highlight the importance of developing transformational leadership as a strategy to improve the quality of healthcare services.

COMPARATIVE ANALYSIS PRACTICES OF POLITICAL STABILITY IMPLEMENTATION IN SOUTHEAST ASIA

2025-02-25T14:09:01+00:00

Stability is a condition of a system whose components tend to fall into, or return to, an established relationship. Stability is the same as the absence of fundamental or chaotic changes in a political system, or changes that occur within agreed or predetermined boundaries. Development requires security and stability. The development itself must also include security and stability, even the development of security and stability is carried out together with development in other fields. This study uses descriptive qualitative methods, with data collection techniques in the form of literature studies by looking at previous studies, as well as online news as a supporting source. From the data obtained, it will be processed by linking it with the theories that have been previously designed. The approach to political stability as a form of government resilience can be seen from the government management system related to the economy, social, and state security, thus creating political stability in it. Singapore's government tends to have good governance so that it affects the level of the economy and the stability of the country itself, in contrast to Thailand and Myanmar which have a fluctuating index. Especially Myanmar, which has the smallest index for 10 years below the index of 20. This is influenced by the leadershipofr of the warring parties so that it has an impact on coups that often occur.

MARKETING STRATEGY ANALYSIS OF GOLD PAWN PRODUCTS AT BANK SYARIAH INDONESIA: CASE STUDY AT BANK SYARIAH INDONESIA KCP SIDOARJO AHMAD YANI

2025-02-20T13:56:10+00:00

This study analyzes the marketing strategy of gold pawn products at Bank Syariah Indonesia (BSI) KCP Sidoarjo Ahmad Yani with the Marketing Mix 7P approach. The method used is qualitative with a phenomenological approach, where data is obtained through interviews and observations. The results of the study indicate that the marketing strategy includes products, prices, promotions, places, people, physical evidence, and processes. BSI gold pawn products excel in low deposit fees (ujroh), high estimated value, and fast service through BSI Mobile and Byond. The pricing strategy uses the Basic Gold Price (HDE) based on the average gold price in the last four months and considering competitor prices. Promotion is carried out through flyers, banners, socialization, application pop-ups, and WA Blast. Product distribution is easier with digital services that allow customers to make transactions without going to a branch office. In terms of service, customer service plays a role in providing information and assisting with transactions. Physical evidence can be seen from the office facilities and attractive promotional materials. The gold pawn process is made efficient, from handing over gold to disbursing funds and extending the pawn digitally. Although still facing competition with conventional pawnshops, the 7P-based marketing strategy has proven to increase the appeal of this product. More aggressive innovation and promotion are needed so that BSI gold pawnshops are better known to the public.

AI-BASED APPROACH TO RISK MANAGEMENT IN SUPPORT OF SUSTAINABLE DEVELOPMENT GOALS

2025-03-06T23:31:58+00:00

Artificial intelligence (AI)-based approaches to risk management have shown great potential in supporting the achievement of sustainable development goals. AI provides the ability to detect, analyse and respond to risks much more effectively than traditional methods due to its ability to process data from multiple sources with high speed and accuracy. The integration of AI enables better identification of risk patterns, thereby increasing responsiveness and adaptability in addressing global challenges. However, the application of AI also requires attention to data quality, as well as the risk of algorithmic bias, which demands human oversight and deep ethical considerations. With the right management strategy, AI can play a key role in ensuring more efficient, equitable and inclusive sustainable development.

SANGER CUSTOMARY LAW IN THE MUSLIM COMMUNITY OF DANA SEMBULUH VILLAGE, DANA SEMBULUH DISTRICT, SERUYAN REGENCY

2025-02-17T13:40:31+00:00

The purpose of this study is to identify and analyze the implementation of physical sanctions in Sanger customary law, which is practiced within the Muslim community of Danau Sembuluh Village, Danau Sembuluh District, Seruyan Regency, as well as the Islamic legal perspective on these physical sanctions in Sanger customary law within the same community. A qualitative research method was employed, using a field research approach, with the findings presented descriptively (in the form of words or sentences). Regarding the research approach, the study adopts a socio-legal perspective, meaning that it focuses on legal aspects as perceived by the community, particularly concerning the application of physical sanctions in Sanger customary law, which is then examined through the lens of Islamic law. The findings indicate that the implementation of physical sanctions in Sanger customary law in Danau Sembuluh Village, Danau Sembuluh District, Seruyan Regency—including within its Muslim community—adheres to principles aligned with the legal framework of Indonesia, namely kinship, justice, and deliberation in the interest of the collective good. From an Islamic legal perspective, this practice falls under the category of al-'Urf al-Shahih (valid customary practice), as it promotes maslahah (benefit) and prevents mufsadah (harm). However, if the application of such sanctions involved oppression, disproportionality, or exceeded reasonable limits, it would instead be classified as al-'Urf al-Fasid (corrupt customary practice), which is deemed invalid. This distinction aligns with the principles outlined in the Qur'an, Hadith, and the opinions of Islamic scholars.

IMPLEMENTATION OF LEAN HOSPITAL AS AN EFFORT TO IMPROVE HEALTH SERVICES IN THE EMERGENCY UNIT OF THE HOSPITAL

2025-02-23T14:27:25+00:00

Service emergency emergency at home Sick often face challenge like overcrowded and false emergencies, which resulted in a decline quality service and improvement time Wait patient. Research This aiming For analyze implementation Lean Hospital as effort improvement efficiency and quality services in the Emergency Unit Emergency (ER). Lean hospital adopt principles subtraction waste includes time excessive waiting, usage source suboptimal power, and administrative processes that are not own mark add. Method study This use source from journal scientific, articles, books scientific, as well as guidelines House sick. Study results show that implementation lean hospital capable reduce time Wait up to 30%, increasing flow work, and optimize utilization source power that has an impact on increasing satisfaction patients and decline risk error medical. In conclusion, Lean Hospital is a approach effective management in increase efficiency and quality service health in the ER, as well as capable face challenge operational House the pain is getting worse complex in this modern era.

DETERMINATION OF ORGANIZATIONAL CLIMATE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR WITH TRUST MEDIATION IN THE HOTEL BUSINESS IN SERANG CITY, BANTEN

2025-02-20T13:48:39+00:00

Employees are an important part of the sustainability of the hotel business. However, in Serang City, which is one of the provinces with quite diverse tourist destinations, it is not supported by quality human resources so that businesses in this field are less developed. The purpose of this study is to determine the effect of climate organization on OCB; determine the effect of servant leadership on OCB; determine the effect of trust on OCB; determine the effect of climate organization on trust; determine the effect of servant leadership on trust; determine the effect of servant leadership on trust; determine the effect of climate organization and on OCB through trust; and determine the effect of servant leadership and on OCB through trust. This study uses a quantitative approach. The data used are primary and secondary data, primary data obtained from the results of questionnaires and interviews while secondary data obtained from scientific notes, journals and reports. Data analysis using SEM-PLS. SEM-PLS results show that climate organization, servant leadership and trust have an effect on OCB. Other results are also explained in this study and the limitations of the research will be explained thoroughly.

EFFECTIVENESS OF VIDEO TUTORIALS IN IMPROVING STUDENTS' UNDERSTANDING IN INFORMATICS LEARNING AT SENIOR HIGH SCHOOL 1 PAGARAN TAPAH DARUSSALAM

2025-03-05T09:33:26+00:00

This study aims to test the effectiveness of video tutorials in improving students' understanding of Informatics learning at SMA N 1 Pagaran Tapah Darussalam. This study uses a Quasi-Experimental method with a Pretest-Posttest control group design, the results of the study showed that the experimental class using video tutorials experienced a significant increase in learning outcomes with an N-gain value of 0.74 (high category), compared to the control class with the lecture method which obtained an N-Gain of 0.43 (moderate category). Observations showed that the implementation of learning was very good with an average of 92.06%, and students' responses to video tutorials were also positive with good assessments. In conclusion, video tutorials have proven to be more effective in improving students' understanding, providing learning flexibility, and increasing student involvement, so it is recommended to be applied in Informatics learning.