DIGITAL MARKETING COMMUNICATION SUSTAINABLE HOTEL PRACTICE OF ACCOR GROUP IN SOCIAL MEDIA
Main Article Content
Digital content becomes a big technical part in marketing work; it uses internet and Instagram media to publish their work and convey their message to the audience with involving their campaign on the progress. As Sustainability Development becomes trend for corporate responsibility, its law nature allowed it to become a trend. Therefore, in order to be successful, Accor Group also takes part in sustainability development, an important corporate responsibility yet at the same time maintaining their business. As a result, what Author gets from the analysis is that how their company profile and what they practiced in digital content synchronized each other, means that they did their duty properly.
Akbar, Y. H., & Tracogna, A. (2018). The sharing economy and the future of the hotel industry: Transaction cost theory and platform economics. International Journal of Hospitality Management, 71. https://doi.org/10.1016/j.ijhm.2017.12.004
Alananzeh, O. A. (2022). Drivers and Challenges for Future Events and their Impact on Hotel Industry. African Journal of Hospitality, Tourism and Leisure, 11(3). https://doi.org/10.46222/ajhtl.19770720.290
Apasrawirote, D., Yawised, K., & Muneesawang, P. (2022). Digital marketing capability: the mystery of business capabilities. In Marketing Intelligence and Planning (Vol. 40, Issue 4). https://doi.org/10.1108/MIP-11-2021-0399
Barbier, E. B., & Burgess, J. C. (2020). Sustainability and development after COVID-19. In World Development (Vol. 135). https://doi.org/10.1016/j.worlddev.2020.105082
Bramwell, B., & Lane, B. (2011). Critical research on the governance of tourism and sustainability. In Journal of Sustainable Tourism (Vol. 19, Issues 4–5). https://doi.org/10.1080/09669582.2011.580586
Brown, T. E., & Lefever, M. M. (1990). A 50-Year Renaissance: The Hotel industry From 1939 to 1989. Cornell Hotel and Restaurant Administration Quarterly, 31(1). https://doi.org/10.1177/001088049003100109
Buallay, A. M. (2022). Sustainability Reporting: History and Development. In International Perspectives on Sustainability Reporting. https://doi.org/10.1108/978-1-80117-856-320221003
Chang, A. Y., & Cheng, Y. T. (2019). Analysis model of the sustainability development of manufacturing small and medium- sized enterprises in Taiwan. Journal of Cleaner Production, 207. https://doi.org/10.1016/j.jclepro.2018.10.025
Chansanam, W., & Li, C. (2022). Scientometrics of Poverty Research for Sustainability Development: Trend Analysis of the 1964–2022 Data through Scopus. Sustainability (Switzerland), 14(9). https://doi.org/10.3390/su14095339
Chou, S. F., Horng, J. S., Liu, C. H., Yu, T. Y., & Kuo, Y. T. (2022). Identifying the critical factors for sustainable marketing in the catering: The influence of big data applications, marketing innovation, and technology acceptance model factors. Journal of Hospitality and Tourism Management, 51. https://doi.org/10.1016/j.jhtm.2022.02.010
Chytiri, A.-P., Filippaios, F., & Chytiris, L. (2018). Hotel Recruitment and Selection Practices: The Case of the Greek Hotel Industry. International Journal of Organizational Leadership, 7(3). https://doi.org/10.33844/ijol.2018.60465
Coritama, M., Daniel Susilo, & Rismi. (2022). Analysis of the Electronic Word of Mouth (E-Wom) Of the Film “KKN di Desa Penari.” Jurnal Spektrum Komunikasi, 10(4), 291–305. https://doi.org/10.37826/spektrum.v10i4.361
Cristobal-Fransi, E., Daries, N., Ferrer-Rosell, B., Marine-Roig, E., & Martin-Fuentes, E. (2020). Sustainable tourism marketing. In Sustainability (Switzerland) (Vol. 12, Issue 6). https://doi.org/10.3390/su12051865
Faisal Mohamed Kadir, & Daniel Susilo. (2023). SEMIOTIC ANALYSIS OF JOKOWI’S INSTAGRAM ACCOUNT ABOUT G20. DINUS, 6(1).
Garrigós-Simón, F., Sanz-Blas, S., Narangajavana, Y., & Buzova, D. (2021). The nexus between big data and sustainability: An analysis of current trends and developments. Sustainability (Switzerland), 13(12). https://doi.org/10.3390/su13126632
Gu, S. (2022). Green innovation; a way to enhance economic performance of Chinese hotels. International Journal of Innovation Science. https://doi.org/10.1108/IJIS-07-2021-0128
Hallstedt, S. I., Isaksson, O., & Rönnbäck, A. A. Ö. (2020). The need for new product development capabilities from digitalization, sustainability, and servitization trends. Sustainability (Switzerland), 12(23). https://doi.org/10.3390/su122310222
Jacobson, D. J. (1946). What’S Ahead for the Hotel Industry? In Harvard Business Review (Vol. 24, Issue 3).
Jessica Bong Natasha, Chininta Rizka Angelia, & Daniel Susilo. (2023). Social Media Marketing Strategy in Increasing Customer Engagement of Taman Safari Ndonesia Bogor (Case Study on Instagram @Taman_Safari). Indonesian Journal of Business Analytics, 3(2), 351–408. https://doi.org/10.55927/ijba.v3i2.3802
Khondkar, M., & Honey, S. (2022). SUSTAINABLE MARKETING IN THE READY-MADE GARMENTS (RMG) SECTOR OF BANGLADESH. Indonesian Journal of Social Research, 4(2).
Kim, Y. H., Barber, N., & Kim, D. K. (2019). Sustainability research in the hotel industry: Past, present, and future. Journal of Hospitality Marketing and Management, 28(5). https://doi.org/10.1080/19368623.2019.1533907
Liang, Y., Watters, C., & Lemański, M. K. (2022). Responsible Management in the Hotel Industry: An Integrative Review and Future Research Directions. In Sustainability (Switzerland) (Vol. 14, Issue 24). https://doi.org/10.3390/su142417050
Marković, S., Raspor Janković, S., & Zubović, V. (2020). THE IMPACTS OF ROBOTS AND ARTIFICIAL INTELLIGENCE ON SERVICE QUALITY IN THE HOTEL INDUSTRY. Balkans Journal of Emerging Trends in Social Sciences, 3(2). https://doi.org/10.31410/balkans.jetss.2020.3.2.163-170
Masrianto, A., Hartoyo, H., Hubeis, A. V. S., & Hasanah, N. (2022). Digital Marketing Utilization Index for Evaluating and Improving Company Digital Marketing Capability. Journal of Open Innovation: Technology, Market, and Complexity, 8(3). https://doi.org/10.3390/joitmc8030153
McIntosh, R. (1992). Early Tourism Education in the United States. Joural of Tourism Studies, 3(1).
Moustafa Saleh, M. S., & Elsabahy, H. E. said. (2022). Integrating sustainability development education program in nursing to challenge practice among nursing interns in health care. Journal of Nursing Management, 30(8). https://doi.org/10.1111/jonm.13869
Ozili, P. K. (2022). Sustainability and Sustainable Development Research around the World. Managing Global Transitions, 20(3). https://doi.org/10.26493/1854-6935.20.259-293
Purvis, B., Mao, Y., & Robinson, D. (2019). Three pillars of sustainability: in search of conceptual origins. Sustainability Science, 14(3). https://doi.org/10.1007/s11625-018-0627-5
Singh, N. (2020). Sustainability, social, and technology development trends in Events. Events and Tourism Review, 3(1). https://doi.org/10.18060/24221
Stefanescu, C. A. (2021). Sustainability reporting in the public realm—trends and patterns in knowledge development. Sustainability (Switzerland), 13(8). https://doi.org/10.3390/su13084128
Tasci, A. D. A., Fyall, A., & Woosnam, K. M. (2022). Sustainable tourism consumer: socio-demographic, psychographic and behavioral characteristics. Tourism Review, 77(2). https://doi.org/10.1108/TR-09-2020-0435
Taylor, D. (1996). Cesar Ritz and Auguste Escoffier vs the Savoy Hotel Company. International Journal of Hospitality Management, 15(1). https://doi.org/10.1016/0278-4319(95)00054-2
Tiseo, I. (2021). Global Waste Generation - Statistics & Facts. In Environment, Development and Sustainability (Vol. 17, Issue 6).
Tøllefsen, T. O. (2021). Sustainability as a “magic concept.” In Cuadernos Europeos de Deusto (Issue 64). https://doi.org/10.18543/CED-64-2021PP29-52
Zhang, X., Zhong, L., & Yu, H. (2022). Sustainability assessment of tourism in protected areas: A relational perspective. Global Ecology and Conservation, 35. https://doi.org/10.1016/j.gecco.2022.e02074