[1]
Tuah Saidi Mardhona S et al. 2026. LEADERSHIP, EMPLOYEE COMPETENCE, AND FACILITIES AS DETERMINANTS OF SERVICE QUALITY: SELF-EFFICACY MEDIATION AT BATAM CUSTOMS PASSENGER TERMINALS. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS). 6, 6 (Oct. 2026), 3186–3194.