MUFIDA SARI; ENDANG SULISTYA RINI; SYAFRIZAL HELMI SITUMORANG. THE INFLUENCE OF SERVICE INNOVATION AND SELF SERVICE TECHNOLOGY ON E-LOYALTY IN USING CASH BNI MANAGEMENT THROUGH E-SATISFACTION ON PT BANK NEGARA INDONESIA (PERSERO) Tbk. MEDAN BRANCH OFFICE. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS), [S. l.], v. 4, n. 2, p. 421–442, 2024. DOI: 10.54443/ijebas.v4i2.1548. Disponível em: https://radjapublika.com/index.php/IJEBAS/article/view/1548. Acesso em: 31 jan. 2025.