NILAWATI, W. . THE INFLUENCE OF SERVICE QUALITY AND FACILITIES ON CUSTOMER SATISFACTION AT BERLIAN ABADI HOTEL BANYUWANGI. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS), [S. l.], v. 2, n. 6, p. 1081–1100, 2022. DOI: 10.54443/ijebas.v2i6.481. Disponível em: https://radjapublika.com/index.php/IJEBAS/article/view/481. Acesso em: 31 jan. 2025.