Nurhasanah, Sabri, Sumardin. THE EFFECT OF SERVICE REQUIREMENTS, SERVICE PROCEDURES, SERVICE TIME AND SERVICE RATES ON PUBLIC SATISFACTION AT THE ORGANIZATIONAL OFFICE OF THE BATAM CITY REGIONAL SECRETARIAT. IJEBAS [Internet]. 2026 Feb. 28 [cited 2026 Jul. 5];6(1):92-7. Available from: https://radjapublika.com/index.php/IJEBAS/article/view/5339