Jefry Wahyu Santoso, Arief Noviarakhman Zagladi. THE EFFECT OF SERVICE QUALITY, CUSTOMER SATISFACTION, AND PERCEIVED VALUE ON CUSTOMER LOYALTY WITH COMMUNICATION QUALITY AS A MODERATING VARIABLE (A CASE STUDY OF BANK JATIM KCP MALANG CUSTOMERS). IJEBAS [Internet]. 2026 Apr. 28 [cited 2026 Apr. 28];6(2):433-54. Available from: https://radjapublika.com/index.php/IJEBAS/article/view/5446