https://radjapublika.com/index.php/IJEBAS/issue/feed International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) 2024-11-21T14:13:27+00:00 Dr. Rico Nur Ilham, SE., M.M.RSA.CPRM radjapublika@gmail.com Open Journal Systems <p>This journal aims to examine new breakthroughs and current issues regarding advances in science and technology in the fields Economics, Business, International Management, Islamic Finance, Sharia Administration, Sharia Economics, Accounting, Agriculture Management and Agriculture Economics by publishing high-quality research on current issues within the scope of the social and humanities sciences and digital technology science in emerging markets/countries and developed destinations. Because the biggest window of change is information to answer the challenges of this digital revolution term. Now we must dare to innovate and continue to get to the future.</p> <p>We invite business people, social scientists, industry experts and academic scholars to take part in our journal readers, writers and reviewers.</p> <p>This journal accepts research articles in the fields of Applied Business, Economics, International Management, Islamic Finance, Sharia Administration, Sharia Economics, Accounting, Agriculture Management and Agriculture Economics. The journal is published six times a year <strong>(February, April, June, August, October, December)</strong></p> <p>E-ISSN: <a href="https://issn.lipi.go.id/terbit/detail/20211018131876959" target="_blank" rel="noopener"><strong>2808-4713</strong></a></p> https://radjapublika.com/index.php/IJEBAS/article/view/1969 FACTORS AFFECTING FOREIGN DEBT IN OIC COUNTRIES 2024-09-24T09:48:29+00:00 Sjafruddin 198311182023211010@mail.unej.ac.id Inayah Swasti Ratih inayahswasti.feb@unej.ac.id Bahrina Almas bahrinaalmas@gmail.com Robby Reza Zulfikri 199308312023211017@mail.unej.ac.id <p>This study looks at how current balance deficit, GDP, and government spending affect foreign debt in eight countries in the Organization of Islamic Cooperation: Lebanon, Jordan, Egypt, Pakistan, Morocco, Bangladesh, Kazakhstan, and Algeria. This research uses a quantitative method with data from 2010 to 2020. It uses panel data to explain information between units and cross sections. The results showed that the current balance deficit had no significant effect on foreign debt, but GDP and government expenditure had a significant effect.</p> 2024-10-13T00:00:00+00:00 Copyright (c) 2024 Sjafruddin, Inayah Swasti Ratih, Bahrina Almas, Robby Reza Zulfikri https://radjapublika.com/index.php/IJEBAS/article/view/2073 THE USE OF QRIS, SHARIA FINANCIAL LITERACY, SHARIA FINANCIAL INCLUSION AND PROMOTION TO INCREASE THE INCOME OF HALAL MSME ACTORS IN LHOKSEUMAWE CITY 2024-10-25T02:29:24+00:00 Muhammad Hafizh muhammad.hafizh@unimal.ac.id Mutia Rahmah mutia.rahmah@unimal.ac.id Noviami Trisniarti noviamitrisniarti@unimal.ac.id Nabila Novianita nabila.220440088@mhs.unimal.ac.id Safuani Marsya safuani.220440105@mhs.unimal.ac.id <p>This study aims to provide evidence of the relationship between the use of QRIS, Islamic financial literacy, Islamic financial inclusion and promotion on increasing the income of halal MSME actors in Lhokseumawe City. The population in this study is the community of halal MSME actors in the city of Lhokseumawe. The sampling technique used in this study is using the Slovin Formula method so that a sample of 96 Halal MSME actors is obtained. This research is a quantitative research using secondary data and primary data collected by questionnaire or questionnaire techniques. The questionnaire was analyzed using quantitative descriptive statistical analysis. with a significanty rate of 5%. Based on the results of the study, it was concluded that the research data was declared to be normally distributed, free from deviations from classical assumptions (multicollinearity, autocorrelation, heteroscedasticity). The test results stated that the independent variables (QRIS, Sharia Financial Literacy, Sharia Financial Inclusion and promotion) were able to explain the bound variable (Halal MSME Income) by 40.07%. Partially, the QRIS variable does not have a significant influence on the income of halal MSME actors, while Sharia Financial Literacy, Sharia Financial Inclusion and promotion have a partial effect on the income of Halal MSME actors. Which means that the higher the level of Sharia Financial Inclusion, the understanding of Sharia Finance in Halal MSME Actors, the more likely they are to get an increased income and become part of the main pillar of economic development policies which are very important to alleviate poverty, encourage sustainable economic growth.</p> 2024-10-30T00:00:00+00:00 Copyright (c) 2024 Muhammad Hafizh, Mutia Rahmah, Noviami Trisniarti, Nabila Novianita, Safuani Marsya https://radjapublika.com/index.php/IJEBAS/article/view/2020 THE EFFECT OF DISTRIBUTION OF UMKM FINANCING BY BPRS RAHMA HIJRAH AGUNG ON THE GROWTH OF THE UMKM INDUSTRY AND EMPLOYMENT IN LHOKSEUMAWE CITY 2024-10-10T15:17:02+00:00 Aulannisa Syuda aulannisaasyuda@gmail.com Teuku Zulkarnain t.zulkarnain1979@gmail.com Ahmad Fauzan ahmad.fauzan@pnl.ac.id <p><em>Small Micro and Medium Enterprises (UMKM) have a role as one of the tools for community empowerment to optimize agricultural products, especially small or rural communities.&nbsp;Processing carried out by UMKM is able to add economic value and benefits to the community and its region.&nbsp;The purpose of the study is to determine the effect of the distribution of BPRS Rahma Hijrah Agung funds on the growth of UMKM and labor absorption in the city of Lhokseumawe.&nbsp;The method used in this study is a quantitative method.&nbsp;The source of data collection uses publication data from the Central Statistics Agency and data on the distribution of UMKM funds sourced from BPRS Rahma Hijrah Agung.&nbsp;The variables in the scope of this study use time series data, consisting of independent and dependent variables.&nbsp;The focus of the research observation is on data on fund distribution (X) as well as UMKM growth (Y1) and labor absorption (Y2).&nbsp;The data analysis technique uses simple linear regression analysis, previously a classical assumption test was carried out.&nbsp;The results of the t-test show that&nbsp;the<strong>&nbsp;</strong></em><em>distribution of UMKM funds at BPRS Rahma Hijrah Agung has a direct and significant effect on the growth of UMKM and the absorption of labor in Lhokseumawe City.</em></p> 2024-10-11T00:00:00+00:00 Copyright (c) 2024 Aulannisa Syuda, Teuku Zulkarnain, Ahmad Fauzan https://radjapublika.com/index.php/IJEBAS/article/view/2115 DESIGNING AN ACTIVITY CONTROL MODEL FOR FOSTERING COLLABORATION IN ORGANIZATIONS USING THE COSO FRAMEWORK 2024-11-12T15:38:09+00:00 Ibnu Afdillah Lubis ibnuafdillah1999@gmail.com Meilita Tryana Sembiring ibnuafdillah1999@gmail.com Rulianda Purnomo Wibowo frengkiputra78@gmail.com <p><em>The prevailing business paradigm, largely rooted in Western economic principles, relies heavily on capital acquisition through bank loans. This model is mirrored by CV Mitra Karya Lima Sukses (MKLS), a construction and procurement firm that employs a collaborative management approach. While the community often turns to interest-bearing loans or loan sharks, MKLS recognizes the inherent inefficiencies associated with non-value-added interest. To mitigate this, the company has implemented strategies that include collective capital contributions from its employees. However, a comprehensive oversight framework for other business activities remains elusive. Implementing robust control activities is imperative to ensure smooth and effective operations. The COSO model, encompassing environmental control, risk assessment, activity control, information and communication, and monitoring, provides a suitable framework for achieving this goal. Research indicates potential risks, including the threat of fraud within collaborative endeavors. To address these concerns, agreements and insurance mechanisms can be employed to mitigate risks and promote equitable outcomes.</em></p> <p><em>&nbsp;</em></p> 2024-10-30T00:00:00+00:00 Copyright (c) 2024 Ibnu Afdillah Lubis, Meilita Tryana Sembiring, Rulianda Purnomo Wibowo https://radjapublika.com/index.php/IJEBAS/article/view/1963 STRATEGY FOR DEVELOPING CATFISH CONSUMPTION CULTIVATION BUSINESS IN ECOTOURISM AREA, PEGUYANGAN, NORTH DENPASAR 2024-09-19T15:13:36+00:00 I Gusti Ngurah Sugiana gustisugiana60@gmail.com Dewa Nyoman Sadguna gustisugiana60@gmail.com I Nyoman Yoga Parawangsa gustisugiana60@gmail.com Kadek Johan Okan Adnyana gustisugiana60@gmail.com Ngurah Agus Crisna Aryan Budiarsa gustisugiana60@gmail.com <p style="margin: 0cm; text-align: justify;"><em><span lang="EN-US" style="font-size: 11.0pt; color: black;">The purpose of this study is to determine the development strategy for catfish consumption cultivation business using SWOT analysis and SWOT matrix to determine the position of Pokdakan Mina Mandiri in which quadrant so that the development strategy for catfish consumption cultivation business used is appropriate for business sustainability. Research This uses a descriptive method with location determination by purposive sampling. considering that the research location has been raising consumption catfish for quite some time. Results analysis SWOT shows that the position of cultivators in developing the consumption catfish cultivation business is at quadrant III Turn Around/Stability (Change Strategy) Which to be continued with matrix SWOT so that the right strategy is obtained, namely the WO strategy, namely utilizing opportunities that exist by improving the internal weaknesses of Mina Mandiri group members. So the development strategy: (1) Cultivators can increase business capital by submitting proposals to local governments and BUMN (State-Owned Enterprises) and also through soft credit loans such as KUR (People Business Credit Program), (2) Cultivators can maintain stable catfish prices so that they can further encourage the spirit of the next farming business, (3) Cultivators can make alternative feed to prevent the cost of purchasing factory feed from increasing, (4) Cultivators can look for alternative markets other than the local market to maintain during simultaneous harvests so that prices do not fall or explore the online market, (5) Cultivators can take advantage of local government policies that support seeding activities so that businesses can develop more rapidly, and (6) Opportunities to meet the demand for fishing ponds must be considered because fishing ponds have quite a large potential to absorb catfish for consumption</span></em></p> 2024-10-13T00:00:00+00:00 Copyright (c) 2024 I Gusti Ngurah Sugiana, Dewa Nyoman Sadguna, I Nyoman Yoga Parawangsa, Kadek Johan Okan Adnyana, Ngurah Agus Crisna Aryan Budiarsa https://radjapublika.com/index.php/IJEBAS/article/view/2063 STRATEGY TO INCREASE THE WORK MOTIVATION OF SUPERVISORS (PLANT MANDORS) AT PT FAP AGRI, Tbk NUNUKAN REGENCY KALIMANTAN UTARA PROVINCE 2024-10-23T07:41:28+00:00 Khalid Sunny khalidsunny55@gmail.com Elly Jumiati frengkiputra78@gmail.com Etty Wahyuni frengkiputra78@gmail.com <p><em>Human Resources (HR) plays a crucial role in achieving corporate goals, especially in the context of increasingly competitive globalization. Effective HR management is expected to improve organizational performance and maximize company profitability. Employee performance appraisal serves as the main measuring tool in evaluating individual contributions to company goals, as well as determining rewards or consequences for employees. Work motivation is an important factor affecting employee performance, with high motivation potentially increasing productivity and job satisfaction. This research focuses on PT FAP AGRI, Tbk, where a decline in work motivation among Supervisors has been identified, potentially influencing their decision to quit their job. This study aims to provide recommendations for improving work motivation through strategies such as developing reward programs, improving communication, and supervision, as well as optimizing training and technology programs. The research method involved a census of all Supervisors who graduated from the Training Center at PT FAP AGRI, Tbk, with data analysis using descriptive and quantitative methods. The formulation of strategies to increase Supervisor work motivation at PT FAP AGRI, Tbk involves three main stages: 1) Input Stage: Identification and analysis of internal and external factors needed to formulate strategies; 2) Matching Stage: Internal-External (IE) and SWOT analysis based on the results of the Input Stage; and 3) Decision Making Stage: Evaluation of alternative strategies using the Quantitative Strategic Planning Matrix (QSPM). The results show that the suggested strategies including the development of reward programs, improved communication, and the use of technology, as well as collaboration with educational institutions and utilization of government support, can significantly improve Supervisors' work motivation and performance. This research provides an important basis for formulating effective HR policies to achieve the company's strategic goals.</em></p> 2024-10-24T00:00:00+00:00 Copyright (c) 2024 Khalid Sunny, Elly Jumiati, Etty Wahyuni https://radjapublika.com/index.php/IJEBAS/article/view/1991 ANALYSIS OF CASSAVA FARMING BUSINESS RISK USING ANALYTIC NETWORK PROCESS 2024-10-02T09:28:37+00:00 Reza Hanafi Lubis ditadevianaf@umnaw.ac.id Dita Deviana Fadhilah rezahanafilubis@umnaw.ac.id Sriwardany frengkiputra78@gmail.com Wan Dian Safina frengkiputra78@gmail.com Rainal Sunny frengkiputra78@gmail.com <p style="margin: 0cm; text-align: justify;"><em><span lang="EN-US" style="font-size: 11.0pt; color: black;">It is important to develop research to support food and energy sustainability. This includes managing existing risks, because risk is the core of the paradigm underlying risk management initiatives. This research is aimed at analyzing priority risks in the on-farm aspects of cassava. The research location is in Serdang Bedagai Regency, which is a cassava production center in North Sumatra. This research uses the analytic network process method with the help of superdecision software. We involved three experts in the field of cassava farming who we chose based on experience, knowledge and interests in cassava cultivation in the research area. The identification results in this research found five stages carried out in cassava farming and each stage has potential risks. We also identified three risk criteria and eleven risk sub-criteria. Through analysis using the analytic network process method, we have found that the three priority risks in this research are the risk of low market prices, fertilizer costs and flood risk. Based on the results of this research, we have also explained the managerial implications intended for the future progress of cassava farming.</span></em></p> 2024-10-23T00:00:00+00:00 Copyright (c) 2024 Reza Hanafi Lubis, Dita Deviana Fadhilah, Sriwardany, Wan Dian Safina, Rainal Sunny https://radjapublika.com/index.php/IJEBAS/article/view/2100 RESISTANCE AND REBELLION: TRIBAL RESPONSES TO BABUR'S RULE 2024-11-05T14:59:39+00:00 Khalid Bashir khalidhistory222@gmail.com Ishfaq Ahmad Mir khalidhistory222@gmail.com <p><em>The paper, "Resistance and Rebellion: Tribal Responses to Babur's Rule," provides an insightful look into the most formidable and multi-dimensional challenges for the founder of the Mughal Empire, Babur, in consolidating power over the Indian subcontinent. Tribal responses emerged with the fiercest opposition from various tribes in the form of mounting resistances and rebellions against Babur for the continuation of their independence, traditional customs, and economic power. Some of the causes of tribal resistance include the desire for sovereign existence and cultural identity and even economic and religious reasons.</em></p> <p><em>During the early 16th century, the Indian subcontinent comprised separate tribal polities, exercising their range of independence under regional chieftains. Territories within such regions as northwest India and Rajasthan and central India were governed by tribes like the Afghans, Rajputs, Bhils, and Gonds. Their military and political power was an intense counter force to Babur's centralized Mughal state. The most significant uprisings were by Rana Sanga amongst the Rajputs. Afghan tribes in the east launched multiple uprisings to assert their independence. The native people in central India used their strategic locations effectively to resist Babur's advances. This essay seeks to analyze the various dimensions of rebellion and strategic steps that Babur undertakes, ranging from military campaigns to diplomatic efforts and even tribal chiefs entering into his administration. Military subjugation was the very necessity, but Babur's input of assimilating tribal elites through land assignments and other titles also played a crucial role in consolidating his power.These tactics emerged only to suppress the immediate resistance and laid the bases for more sophisticated practices under his successors for the Mughal Empire. This book explores major tribal uprisings and their relevance by showing how such resistance took shape in the political and administrative geography of the early Mughal Empire, and situates this within broader socio-political dynamics in the context of how deep-rooted tribalism was an autonomous nature in early Mughal India.&nbsp;</em></p> 2024-10-30T00:00:00+00:00 Copyright (c) 2024 Khalid Bashir, Ishfaq Ahmad Mir https://radjapublika.com/index.php/IJEBAS/article/view/2055 THE EFFECT OF WORK MOTIVATION, WORK COMPETENCE AND WORK LOAD ON INCREASING EMPLOYEE PRODUCTIVITY WITH INCENTIVES AS AN INTERVENING VARIABLE AT PT WULING MAJU MOTOR 2024-10-22T13:55:44+00:00 Adinda Purnama Sari adindapurnamasari98@gmail.com Bambang Satriawan bankstr74@gmail.com Muammar Khaddafi frengkiputra78@gmail.com <p style="margin: 0cm; text-align: justify;"><em><span lang="EN-US" style="font-size: 11.0pt;">This study examines the Influence of Work Motivation, Work Competence and Workload on Increasing Employee Productivity with Incentives as Intervening Variables at PT Wuling Maju Motor. This research approach is quantitative research. The data analysis technique in this study uses Partial Least Square (PLS) which is a Multivariate Analysis in the second generation using structural equation modeling (Structural Equation Model/SEM). The results of the study Work Motivation has a significant influence on the Incentive Provision variable. Work Competence has a significant influence on the Incentive Provision variable. Workload has a significant influence on the Incentive Provision variable. Incentive Provision has a significant influence on the Employee Productivity variable. Work Motivation has a significant influence on the Employee Productivity variable. Work Competence has a significant influence on the Employee Productivity variable. Workload has a significant influence on the Employee Productivity variable. Incentive Provision has a positive and significant influence in mediating Work Motivation on Employee Productivity. Incentive Provision has a positive and significant influence in mediating Work Competence on Employee Productivity. The provision of incentives has a positive and significant effect in mediating workload on employee productivity.</span></em></p> 2024-10-24T00:00:00+00:00 Copyright (c) 2024 Adinda Purnama Sari, Bambang Satriawan, Muammar Khaddafi https://radjapublika.com/index.php/IJEBAS/article/view/1981 BIONEENSIS BIOLOGICAL FERTILIZER DISTRIBUTION ANALYSIS IN THE SUMATERA ISLAND REGION 2024-09-30T15:16:42+00:00 Fahri Putra Hafira fahriputra234@gmail.com Abdul Rauf frengkiputra78@gmail.com Isfenti Sadalia frengkiputra78@gmail.com <p><em>The title of this study is "Analysis of Bioneensis Biofertilizer Distribution in the Sumatra Island Region". This type of research is a qualitative analytical research with a case study design. The number of informants in this study was 27 informants. The results of the research that has been conducted indicate that the distribution process of biofertilizers in the Sumatra Island Region has been carried out in accordance with the distribution procedures that have been set by the company which is done by increasing the number of Marketing Partners in each Province that are legally registered so that their legality is clear which will be used to facilitate or bring the distribution of Bioneensis biofertilizers closer to users. The problem concerning the smooth distribution process of Bioneensis biofertilizers in the Sumatra Island Region at the distributor is the limited transportation to distribute Bioneensis biofertilizers to resellers where limited transportation or transportation results in expensive shipping costs and also shipping times that take quite a long time, and there are also obstacles regarding errors in reporting verification results and validation as well as in the payment system that uses cashless. For the obstacles faced by resellers in the process of distributing Bioneensis biofertilizer to farmers in the Sumatra Island Region, it also lies in shipping where shipping costs from distributors are expensive, competition between resellers is increasing, and also in the shipping process where there are still many areas that are still difficult to access by couriers which will cause limited fertilizer stock among resellers to be distributed to farmers. Suggestions for further researchers It is suggested to further develop the research model, add discussion topics such as obstacles in carrying out distribution and also how to overcome them so that in the future research on the distribution of Bioneensis biofertilizer can be more varied and better.</em></p> 2024-10-23T00:00:00+00:00 Copyright (c) 2024 Fahri Putra Hafira, Abdul Rauf, Isfenti Sadalia https://radjapublika.com/index.php/IJEBAS/article/view/2098 EFFECTIVENESS OF RECEIVABLES MANAGEMENT AT PT KAWASAN INDUSTRI MEDAN MEMBER OF DANAREKSA 2024-11-05T14:51:37+00:00 Nico Gilbert Nathaniel Siagian frengkiputra78@gmail.com Syahyunan frengkiputra78@gmail.com Nisrul Irawati frengkiputra78@gmail.com <p style="margin: 0cm; text-align: justify;"><em><span lang="EN-US" style="font-size: 11.0pt; color: black;">Accounts receivable is commonly both the largest part of current assets and the total assets of the company. Therefore, the implementation of internal control of accounts receivable is very crucial. Accounts receivable are bills made related to either sales and services or the sale of other assets. The higher the sales volume, the greater the profit obtained. This is descriptive qualitative research which was conducted not to test a hypothesis, but describe the management of receivables at PT Kawasan Industri Medan Member of Danareksa. The research results indicate that an effective management of receivables is done by accelerating the delivery of invoices and completeness of billing documents as well as providing an easy payment process. These are the important keys in accelerating the payment of industrial tenants so that it will accelerate the cash flow, minimize uncollectible accounts and create a neat record of receivables between PT Kawasan Industri Medan Member of Danareksa and industrial tenants.</span></em></p> 2024-10-30T00:00:00+00:00 Copyright (c) 2024 Nico Gilbert Nathaniel Siagian, Syahyunan, Nisrul Irawati https://radjapublika.com/index.php/IJEBAS/article/view/2052 INFLUENCE MEDIATION OF ORGANIZATIONAL INNOVATION ON PERFORMANCE AT THE TIRTA DAROY DRINKING WATER COMPANY (PDAM)AND TIRTA MOUNTALA ACEH 2024-10-21T10:39:55+00:00 Amelia Rahmi amelia.rahmi@unmuha.ac.id Rita Febri Salsabilla frengkiputra78@gmail.com <p><em>The purpose of this study is to determine the influence of Human Capital, Environmental Uncertainty through organizational innovation on non-financial business performance at the Tirta Daroy Drinking Water Company (PDAM) in Banda Aceh. The object of this study is the influence of Human Capital, Environmental Uncertainty through organizational innovation on non-financial business performance. The number of samples in this study was 159 employees. Research data were collected through questionnaires and documentation. Hypothesis testing in this study is presented based on research objectives. The level of confidence used is 95%, so the level of precision or inaccuracy limit is (α) = 7% = 0.07. And produces a t-table value of 1.96.</em></p> 2024-10-23T00:00:00+00:00 Copyright (c) 2024 Amelia Rahmi, Rita Febri Salsabilla https://radjapublika.com/index.php/IJEBAS/article/view/1975 THE EFFECT OF SERVICE QUALITY AND COMPANY COMMITMENT ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE (CASE STUDY AT PT. KARYA SEMANGAT MANDIRI) IN MEDAN NORTH SUMATERA INDONESIA) 2024-09-26T16:24:11+00:00 Lina frengkiputra78@gmail.com Sugiharto Pujangkoro frengkiputra78@gmail.com Muhammad Anggia Muchtar frengkiputra78@gmail.com <p><em>Chicken production in North Sumatra increased significantly from 2020 to 2022 which indicates that the business potential of broiler raising is promising. Broiler is known as a chicken which is able to produce high quality chicken in a short time which makes it a high ranking product in poultry raising. Partnership pattern between poultry raisers and companies is the main strategy in increasing productivity and the sustainability of broiler raising business. PT. Karya Usaha Mandiri as a holding company has developed a partnership with plasma broiler raisers to advance broiler raising business. However, there is dissatisfaction of plasma broiler raisers with the service quality of PT. Karya Pahlawan Mandiri, indicated by their complaints about the lateness of DOC supply and food, and irregular technicians' visits. The objective of the research is to analyze the influence of service quality and firm commitment on plasma broiler raisers' satisfaction and loyalty and to explore the correlation between customer satisfaction and loyalty in the context of this partnership. The research uses quantitative causality method which is aimed at analyzing the cause and effect correlation between service quality and the effect of the company's involvement in customer loyalty with customer satisfaction at PT. Independent Spirit Work. The research location is at the broiler raising place, Binjai, North Sumatra. The population is 322 clients of the company, of which 140 are used as samples, taken by using simple random sampling technique. Te data are gathered by using Likert Scale questionnaire and analyzed by using Partial Least Square (PLS) technique with SmartPLS version 3. software. The results of the research show that service quality does not have any significant influence on customer loyalty but has a positive and significant influence on customer satisfaction. Customer satisfaction significantly influences customer loyalty which indicates that good service will increase satisfaction and, in turn, it will increase loyalty. Service quality does not influence customer loyalty through customer satisfaction while firm commitment influences loyalty through customer satisfaction.</em></p> 2024-10-13T00:00:00+00:00 Copyright (c) 2024 Lina, Sugiharto Pujangkoro, Muhammad Anggia Muchtar https://radjapublika.com/index.php/IJEBAS/article/view/2086 ANALYSIS OF BUSINESS UNIT DEVELOPMENT STRATEGY OF PT. PEMBANGUNAN ACEH (PEMA) 2024-11-02T14:44:23+00:00 Sari Yulis Terfiadi sariyulis@unimal.ac.id Zulfan zulfan.sb@unimal.ac.id Muhammad Jais jais.aceh@gmail.com Ishak Sanusi ishak.23045001@mhs.unimal.ac.id Farid Haikal faris.230450024@mhs.unimal.ac.id <p><em>Improving the economy and investment in Aceh province must be adjusted to the potential and social structure.&nbsp;Investments that are in line with the social structure and economic capacity of the local community can sustain Aceh's economic growth. The investment development process must be responded to quickly by the government, which has legal authority to implement various types of programs. One strategy to reduce Aceh's poverty rate is to maximize Aceh-Owned Enterprises (Badan Usaha Milik Aceh - BUMA), a business holding company with the Aceh government owning the majority (100%) of its capital and shares. The holding company named PT. Pembangunan Aceh (PEMA) aims to improve development, the economy, and Aceh's locally generated revenue. For this reason, a potential business analysis strategy is needed to be developed by PEMA in compliance with Aceh Qanun No. 5 of 2019 concerning Capital Participation of the Aceh Government in Aceh-Owned Enterprises (BUMA) and the format or scheme of capital participation or business scheme that is feasible to develop company profit and the sustainability of PEMA for the future. This study uses a qualitative method with a descriptive phenomenological approach through in-depth interviews and observations of informants on the PEMA business unit development strategy, namely commissioners and directors, academics, and the Aceh Investment Promotion Agency and One Stop Services. The Business Model Canvas (BMC) model and SWOT analysis are used in the data analysis process.&nbsp;This study found that the PEMA agro-industry sector business unit model has great potential to be developed with the building of a biodiesel factory. Additionally, this business unit empowers the welfare of Acehnese oil palm farmers.</em></p> 2024-10-30T00:00:00+00:00 Copyright (c) 2024 Sari Yulis Terfiadi, Zulfan, Muhammad Jais, Ishak Sanusi, Farid Haikal https://radjapublika.com/index.php/IJEBAS/article/view/2038 ANALYSIS OF WHEAT FLOUR DEMAND IN MEDAN CITY 2024-10-16T09:02:55+00:00 Ummul Hikmah Saragih ummulhsaragih1511@gmail.com Dian Hafizah dianhafizah@agr.unand.ac.id <p><em>This study analyzes the demand for wheat flour in Medan City, with the aim of determining the effect of wheat flour prices and income on demand. Using the Marshallian Linear Demand model, the data used covers the period 2018-2023. The results of the analysis show that wheat flour prices have a significant effect on demand, with a coefficient of 0.165, while the effect of income is not significant with a coefficient of 0.016. The regression model used shows an R-squared value of 0.842, indicating that this model is able to explain 84.2% of the variation in wheat flour demand. The classical assumption test shows that there are no problems of multicollinearity, heteroscedasticity, and autocorrelation, and the data is normally distributed. These findings provide insight into the dynamics of wheat flour demand and its implications for marketing strategies in the agricultural sector.</em></p> 2024-10-16T00:00:00+00:00 Copyright (c) 2024 Ummul Hikmah Saragih, Dian Hafizah https://radjapublika.com/index.php/IJEBAS/article/view/2129 THE INFLUENCE OF ENVIRONMENTAL ACCOUNTING AND CORPORATE SOCIAL RESPONSIBILITY ON FIRM VALUE 2024-11-18T08:12:31+00:00 Nurhasanah nurhasanah@unimal.ac.id Husaini nurhasanah@unimal.ac.id Malika Alia Kasta nurhasanah@unimal.ac.id Rina Humaira frengkiputra78@gmail.com <h3><em>This study aims to examine the influence of environmental accounting and corporate social responsibility on firm value. The population in this study consists of mining companies listed on the Indonesia Stock Exchange for the period 2020-2022. The sample was selected using purposive sampling with four criteria, resulting in 15 companies suitable for observation. This research employs multiple linear regression analysis using SPSS software. In this study, the environmental accounting variable is measured using the PROPER rating, the corporate social responsibility variable is measured using the GRI 4 index, and the firm value variable is measured using Tobin’s q ratio.&nbsp;</em></h3> 2024-10-30T00:00:00+00:00 Copyright (c) 2024 Nurhasanah, Husaini, Malika Alia Kasta, Rina Humaira https://radjapublika.com/index.php/IJEBAS/article/view/1964 SOCIO-ECONOMIC DETERMINATIONS THAT AFFECT THE INCOME OF TRADITIONAL FISHERMEN IN KRUENG MANE NORTH ACEH DISTRICT 2024-09-19T15:19:14+00:00 Muttaqien muttaqien@unimal.ac.id Wardiah muttaqien@unimal.ac.id Muhammad Hafizh muttaqien@unimal.ac.id Frengki Putra Ramansyah frengkiputra78@gmail.com Cut Zira Maulida frengkiputra78@gmail.com <p style="margin: 0cm; text-align: justify;"><em><span lang="EN-US" style="font-size: 11.0pt; color: black;">Fishermen's income is the accumulation of fishermen's business results which do not stand alone, but are influenced by various factors. Therefore, fishermen's income includes capital, season, climate, fishing gear productivity, fishing area, fish price and number of fish caught. Fishermen's income factors include factors such as seasonal fluctuations, limited capital and human resources, access to exploitative fish trade networks, and the negative effects of fisheries modernization and the blue revolution, both of which have led to excessive depletion of marine resources. This process is still ongoing today, and fishermen are experiencing further impacts from a decline in their income levels and difficulties in obtaining their catch. The purpose of this research is to determine the income analysis method that calculates fixed costs and variable costs to income. Next, a production function analysis is carried out, where the production function describes the relationship between input and output. Based on this, it is hoped that the results of this research will be taken into consideration by the government in formulating policies related to the welfare of traditional fishermen with all their limitations. This type of research is descriptive quantitative with a research population of traditional fishermen in Krueng Mane, North Aceh. The type of data in this research uses primary data in the form of a questionnaire with a Likert scale where the research sample selection uses random sampling and then regression will be carried out using the SPSS application. The output of this research is the publication of international journals, indexed international proceedings and ISBN certified research reference books with TKT level 3, which is focused on proving the formulation of socio-economic factors that influence the income of traditional fishermen in Krueng Mane, North Aceh Regency.</span></em></p> <h3><span lang="EN-US">&nbsp;</span></h3> 2024-09-20T00:00:00+00:00 Copyright (c) 2024 Muttaqien, Wardiah, Muhammad Hafizh, Frengki Putra Ramansyah, Cut Zira Maulida https://radjapublika.com/index.php/IJEBAS/article/view/2071 THE IMPACT OF BABUR'S RELATIONS WITH TRIBES ON MUGHAL ADMINISTRATION: AN EXPERT ANALYSIS 2024-10-24T02:13:02+00:00 Khalid Bashir ishfaqmir0769@gmail.com Ishfaq Ahmad Mir ishfaqmir0769@gmail.com <p><em>This paper proffers an expert evaluation of Babur's complex relationships with the diverse tribal communities of the subcontinent in the early years of the Mughal Empire. It shows, through a focus on Babur's governance structures, that he instead navigated a politically partitioned landscape characterized by alliances between tribal leaders and the consolidating of his own power. His diplomacy and military acumen were not tactical exercises but part of his state-building efforts - a delicate balance between autonomy to tribal people and the need for centralized authority. The paper discusses that Babur's acknowledgment of local power structures and imperial ambitions really laid down the ground for the early stability of the Mughal Empire. His strategic engagement with tribal leaders not only stabilized his reign but also set the basis for administrative reforms and innovations developed by his successors. This study underlines Babur's political acumen, reminding the reader that his dealings with tribal elements played a central role in forging the early Mughal state. His policies of strategic balancing of tribal autonomy with imperial goals proved pivotal in navigating the fractured landscape of the subcontinent. The analysis here gives a nuanced view of how, during his reign, he uniquely presented state formation in such a way that led to the long influence and eventual consolidation of the Mughal Empire, one of South Asia's most powerful and enduring empires.&nbsp;</em></p> 2024-10-24T00:00:00+00:00 Copyright (c) 2024 Khalid Bashir, Ishfaq Ahmad Mir https://radjapublika.com/index.php/IJEBAS/article/view/2016 SYSTEMATIC LITERATURE REVIEW OF THE IMPLEMENTATION OF ACCOUNTING INFORMATION SYSTEM BASED ON MODERN TECHNOLOGY IN BUMDES CONTRIBUTES TOWARDS IMPROVING THE QUALITY OF FINANCIAL REPORTS IN TERMS OF ACCURACY, TRANSPARENCY AND ACCOUNTABILITY 2024-10-09T14:23:15+00:00 Rosalena Belo Ratte rbeloratte@gmail.com Haliah haliah@unhas.ac.id Nirwana nirwana@unhas.ac.id <p><em>The purpose of this study is to explore the application of modern technology-based accounting information systems in BUMDes contributing to improving the quality of financial reports in terms of accuracy, transparency, and accountability at various organizational scales and types of businesses. The method used is Systematic Literature Review aimed at ensuring and evaluating the contribution of previous studies on the application of modern technology-based Accounting Information Systems in BUMDes Financial Reports. The assessment of the quality of the articles obtained includes the validity, reliability, and relevance of the research to the questions asked. In general, this study presents the importance of the application of modern technology-based accounting information systems to support BUMDes activities and accountability amidst increasingly tight business competition. Modern technology offers the right solution to help facilitate various jobs, one of which is the automation of Financial Reports.</em></p> 2024-10-23T00:00:00+00:00 Copyright (c) 2024 Rosalena Belo Ratte, Haliah, Nirwana https://radjapublika.com/index.php/IJEBAS/article/view/2113 THE BENEFITS OF INTEGRATING COFFEE AND HONEY BEE CULTIVATION (INKOLEMA) ON INCREASING COFFEE PRODUCTIVITY, FARMER INCOME AND SUSTAINABILITY IN BENER MERIAH DISTRICT 2024-11-12T15:35:57+00:00 Dedi Ikhwani dediikhwani.aceh@gmail.com Fajri dediikhwani.aceh@gmail.com Indra dediikhwani.aceh@gmail.com <p><em>A reduction in coffee productivity will have an adverse effect on farmers' income, and will be disruption the economy to potentially causating proverty. One strategy that farmers can employ to mitigate this impact is integration, which establishes a mutually beneficial relationship between the two agricultural practices. This study examines the potential benefits of integrating coffee and honeybee cultivation (Inkolema) for increasing coffee productivity, farmers' income and the sustainability of coffee farming in Bener Meriah Regency. The research was conducted over the period from October 2023 to September 2024, with a total of 65 coffee farmers who had implemented Inkolema, in addition to five key respondents. The method of analysis was descriptive. Initially, the difference test of coffee productivity and farmers' income was conducted using paired sample t-tests on the SPSS software. Subsequently, a multi-dimensional scale (MDS) sustainability analysis was performed with the Rapcoffee application, which is a modification of Rapfish. The findings indicated a notable disparity in coffee productivity and farmers' income on coffee farms prior to and following the implementation of Inkolema. The placement of 13 bee colonies on one hectare of coffee land has been found to increase coffee productivity by 2.87% and 4.44% has been increasing farmer income from the coffee sources. The implementation of Inkolema has been observed to positively impact crop pollination and pest control, thereby increasing the quality and quantity of production. The sustainability index analysis indicates that the implementation of Inkolema can be classified as moderately sustainable, with a multidimensional index value of 73.25%, encompassing ecological, economic, and social dimensions. The utilization of coffee skin waste, waste disposal, income comparison with district minimum wage, land area, education participation, and extension roles were identified as sensitive factors in sustainability. In finally the study concluded that Inkolema has the potential to improve farmers' economic welfare through resource efficiency, income diversification and contribute to the sustainability of coffee farming.</em></p> 2024-10-30T00:00:00+00:00 Copyright (c) 2024 Dedi Ikhwani, Fajri, Indra https://radjapublika.com/index.php/IJEBAS/article/view/2056 THE EFFECT OF LEADERSHIP, TEAMWORK AND COMMUNICATION ON EMPLOYEE PERFORMANCE WITH INDIVIDUAL ABILITIES AS INTERVENING VARIABLES AT THE OFFICE OF PORT MASTER AND BATAM SPECIAL PORT AUTHORITY 2024-10-22T13:59:37+00:00 Erik Mario Sihotang mariobenny07@gmail.com Bambang Satriawan bankstr74@gmail.com Muammar Khaddafi frengkiputra78@gmail.com <p style="margin: 0cm; text-align: justify;"><em><span lang="EN-US" style="font-size: 11.0pt;">This study examines the Influence of Leadership, Teamwork and Communication on Employee Cooperation with Individual Ability as an Intervening Variable at the Harbormaster's Office and Special Port Authority of Batam. Quantitative research is a research method that is carried out on research data in the form of numbers and analysis using statistics. The data analysis technique in this study uses Partial Least Square (PLS). The results of the study Leadership has a significant influence on the Individual Ability variable. Teamwork has a significant influence on the Individual Ability variable. Communication has a significant influence on the Individual Ability variable. Individual Ability does not have a significant influence on the Employee Performance variable. Leadership has a significant influence on the Employee Performance variable. Teamwork has a significant influence on the Employee Performance variable. Communication does not have a significant influence on the Employee Performance variable. Individual Ability has a positive and significant influence in mediating Leadership on Employee Performance. Individual Ability does not have a positive and significant influence in mediating Teamwork on Employee Performance. Individual Ability has a positive and significant influence in mediating Communication on Employee Performance.</span></em></p> 2024-10-24T00:00:00+00:00 Copyright (c) 2024 Erik Mario Sihotang, Bambang Satriawan, Muammar Khaddafi https://radjapublika.com/index.php/IJEBAS/article/view/1989 SENTIMENT ANALYSIS FOR IMPROVING THE QUALITY OF IMMIGRATION M-PASSPORT SERVICES 2024-10-02T09:22:25+00:00 Paula Tamba Paulatamba@gmail.com Prihatin Lumbanraja frengkiputra78@gmail.com Nazaruddin frengkiputra78@gmail.com <p style="margin: 0cm; text-align: justify;"><em><span lang="EN-US" style="font-size: 11.0pt; color: black;">Sentiment analysis to improve the quality of M-Passport Immigration services. The type of research to be conducted is descriptive research. Descriptive research is research that describes or explains a particular phenomenon, condition, or object systematically, factually, and accurately. This study collects information to answer the researcher's questions by paying attention to aspects obtained from many research data, so that it can describe a condition, event, or phenomenon specifically and sequentially. Therefore, this study wants to describe specifically and obtain facts about the sentiment of M-Papsor application users through reviews on the Google Play Store platform. The data source in this study is secondary data. Secondary data is taken from user reviews of the M-Passport application on the Google Play Store starting from June 1, 2022 to June 30, 2024 using the scrapping method. Based on the labeling process with the help of Python on the Google Collaboritory platform, the distribution of review data on the M-Passport application was obtained with positive user opinions of 12.32% and negative user opinions of 87.67%. Based on sentiment analysis using the Support Vector Machine (SVM) and Naïve Bayes Classifier (NBC) algorithms, the best accuracy results were obtained through the SVM method with an accuracy of 98%, precision 97%, recall 98%, and f-measure 97% while the NBC method obtained an accuracy of 87%, precision 88%, recall 84%, and f-measure 86%. Where, from these results it can be interpreted that the Support Vector Machine (SVM) algorithm has good performance in classifying sentiment on the M-Passport application. Based on the identification of the service quality variable in the negative sentiment class, the reason users gave the most negative comments was because of the reliability factor which obtained the highest percentage of 43.5%, the responsiveness factor of 27.6% empathy of 11.2%, tangibility of 8.9% and assurance of 8.7%.</span></em></p> 2024-10-22T00:00:00+00:00 Copyright (c) 2024 Paula Tamba, Prihatin Lumbanraja, Nazaruddin https://radjapublika.com/index.php/IJEBAS/article/view/2099 THE EFFECT OF PERCEIVED EASE OF USE AND PERCEIVED USEFULNESS ON CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER INTENTION TO USE QRIS 2024-11-05T14:55:13+00:00 Muhammad Fadil muhammad.226110101022@mhs.unimal.ac.id Jullimursyida frengkiputra78@gmail.com Mariyudi frengkiputra78@gmail.com Ikramuddin frengkiputra78@gmail.com Naufal Bachri frengkiputra78@gmail.com Yanita frengkiputra78@gmail.com <p><em>This research aims to analyze consumer intentions in using </em><em>Quick Response Code Indonesian Standard</em><em> (QRIS) in Lhokseumawe City, and the factors that influence it. The sample in this study was 155 people who used QRIS. Data collected through questionnaires were analyzed using a data analysis method using Structural Equation Modeling (SEM) which was operationalized with the Analysis of Moment Structure (AMOS) tool. The research results show that perceived ease of use and perceived usefulness have a significant effect on consumer satisfaction and consumer intentions. And consumer satisfaction was found to have a significant effect on consumer intentions. Then, in testing the indirect effect of satisfaction partially mediating the relationship between perceived ease of use and perceived usefulness on intention to use QRIS products. It is hoped that the results of this research will provide important information for organizations in the banking product development process</em><em>.</em></p> 2024-10-30T00:00:00+00:00 Copyright (c) 2024 Muhammad Fadil, Jullimursyida, Mariyudi, Ikramuddin, Naufal Bachri, Yanita https://radjapublika.com/index.php/IJEBAS/article/view/2053 THE INFLUENCE OF EMPLOYEE ENGAGEMENT MEDIATION ON THE PERFORMANCE OF HEALTH WORKERS AT THE SABANG CITY REGIONAL GENERAL HOSPITAL 2024-10-21T10:42:11+00:00 Husnaina Mailisa Safitri husnaina.mailisasafitri@unmuha.ac.id Agus Ariyanto frengkiputra78@gmail.com Yukrian frengkiputra78@gmail.com <p><em>This study aims to elaborate on the mediating effect of employee engagement on the performance of healthcare workers at the General Hospital of Sabang City. The research sample was taken from the employees of the General Hospital of Sabang City using the Slovin formula for sample calculation and a simple random sampling technique, resulting in 181 employees as the observed sample. The data analysis techniques used include path analysis, outer model analysis, inner model analysis, and hypothesis testing with the help of SmartPLS 4.1.0.5 software. Employee engagement has a significant positive relationship with employee performance. Happiness at work significantly influences employee engagement. Happiness at work does not have a significant impact on employee performance. Incentives have a significant positive relationship with employee engagement. Incentives do not have a significant impact on employee performance. Transformational leadership has a very strong and significant positive relationship with employee engagement. Transformational leadership has a significant positive relationship with employee performance. Happiness at work has a significant positive impact on employee performance through employee engagement. Incentives have a significant positive impact on employee performance through employee engagement. Transformational leadership has a significant positive impact on employee performance through employee engagement at the General Hospital of Sabang City.</em></p> 2024-10-23T00:00:00+00:00 Copyright (c) 2024 Husnaina Mailisa Safitri, Agus Ariyanto, Yukrian https://radjapublika.com/index.php/IJEBAS/article/view/1978 THE INFLUENCE OF TAXPAYER AWARENESS AND TAX SANCTIONS ON MOTOR VEHICLE TAXPAYER COMPLIANCE AT UPTD SAMSAT MANDAU DURI BENGKALIS RIAU 2024-09-30T03:29:44+00:00 Gembira Marbun frengkiputra78@gmail.com Maria Rosani Simbolon frengkiputra78@gmail.com <p><em>This study aims to test how much influence taxpayer awareness and tax sanctions have on motor vehicle tax compliance at UPTD. Samsat Mandau Duri. The sampling technique is by incidental sampling according to the predetermined criteria with a sample size of 100 taxpayers who have motorized vehicles and are registered at the Samsat Mandau Duri Office. Data obtained from Samsat Mandau Duri from 2019 to 2022. The analysis technique used in this study is multiple linear regression with a significance level of 5%. Based on the results of the t-test, it shows that Taxpayer Awareness has a positive and significant effect on Motor Vehicle Tax Compliance with a value of </em><em>????</em><em>ℎ</em><em>????????????????</em><em>g 2.723 &gt; </em><em>????????????????????????</em><em> 1.984 and a significance level of 0.008 &gt; 0.05, Tax Sanctions have a positive and significant effect on Motor Vehicle Tax Compliance with a value of </em><em>????</em><em>ℎ</em><em>????????????????</em><em>g 6.568 &gt; </em><em>????????????????????????</em><em> 1.984 and a significance level of 0.000 &lt; 0.05. Based on the results of the F test, it shows that Taxpayer Awareness and Tax Sanctions simultaneously have a significant effect on Motor Vehicle Tax Compliance with a value of </em><em>????</em><em>ℎ</em><em>????????????????</em><em>g 30.161 &gt; </em><em>????????????????????????</em><em> 3.09 and a significance level of 0.000 &lt;0.05.</em></p> 2024-10-04T00:00:00+00:00 Copyright (c) 2024 Gembira Marbun, Maria Rosani Simbolon https://radjapublika.com/index.php/IJEBAS/article/view/2097 THE EFFECT OF TALENT MANAGEMENT ON BANK INDONESIA EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AND WORK ENGAGEMENT AS MEDIATING VARIABLES 2024-11-05T14:47:37+00:00 Mahathir Febrian mahathir.226110101020@mhs.unimal.ac.id Jullimursyida frengkiputra78@gmail.com Aiyub Yahya frengkiputra78@gmail.com Marbawi frengkiputra78@gmail.com Mariyudi frengkiputra78@gmail.com Ikramuddin frengkiputra78@gmail.com <p style="margin: 0cm; text-align: justify;"><em><span lang="EN-US" style="font-size: 11.0pt;">Talent management, job satisfaction and employee work involvement are important factors for improving the performance of Bank Indonesia employees. Talent management is a series of processes for identifying, retaining and placing the right people in the right place. Job satisfaction is a pleasant emotional response that arises from employees' assessment of resources and the organization. Meanwhile, work engagement is the relationship between employees' attachment to their organization as an important work result which causes job satisfaction, extra-role performance, organizational commitment, lower intention to go home and be late, and lower levels of absenteeism. This research aims to examine the factors that influence the performance of Bank Indonesia employees. The data in this research is primary data in the form of input questionnaires, which were distributed to 150 Bank Indonesia employees. Data analysis was carried out using structural equation modeling and Amos. The research results found that talent management has a significant effect on job satisfaction, work engagement and employee performance. Then job satisfaction and work involvement were also found to influence employee performance. Job satisfaction and work engagement were found to act as mediating variables in the relationship between talent management and employee performance<span style="color: black;">.</span></span></em></p> 2024-10-30T00:00:00+00:00 Copyright (c) 2024 Mahathir Febrian, Jullimursyida, Aiyub Yahya, Marbawi, Mariyudi, Ikramuddin https://radjapublika.com/index.php/IJEBAS/article/view/2042 ANALYSIS OF THE EFFECT OF UNDERSTANDING, SOCIALIZATION, SERVICE QUALITY, AND MODERNIZATION OF ADMINISTRATIVE SYSTEM ON TAXPAYER COMPLIANCE WITH AWARENESS AS AN INTERVENING AT KPP PRATAMA MEDAN POLONIA 2024-10-16T23:26:50+00:00 Prasetya Putra Bangsa prasetyaputrabangsa18@gmail.com Iskandar Muda prasetyaputrabangsa18@gmail.com Khaira Amalia Fachrudin prasetyaputrabangsa18@gmail.com <h3><span lang="EN-US">This study aims to determine and analyze the influence of Understanding, Socialization, Quality of Tax Service, and Modernization of the Administrative System on Taxpayer Compliance with Awareness as Intervening at KPP Pratama Medan Polonia. The sample in this study was 100 individual taxpayers registered at KPP Pratama Medan Polonia. The data analysis technique used was Inferential statistical analysis - Partial Least Square (PLS). The results of this study indicate that understanding socialization has a significant effect on awareness. At the same time, the quality of tax service and modernization of the administrative system do not significantly affect awareness. Understanding does not significantly affect taxpayer compliance, while socialization, quality of tax service, administrative system modernization, and awareness significantly affect taxpayer compliance. Indirectly, taxpayer awareness can mediate socialization on taxpayer compliance, and indirect awareness cannot mediate understanding, quality of tax service, and modernization of the administrative system on taxpayer compliance.&nbsp;</span></h3> 2024-10-23T00:00:00+00:00 Copyright (c) 2024 Prasetya Putra Bangsa, Iskandar Muda, Khaira Amalia Fachrudin https://radjapublika.com/index.php/IJEBAS/article/view/2151 THE INFLUENCE OF COMPETITIVE ADVANTAGE AND E-BANKING FACILITIES ON CUSTOMER SATISFACTION WITH TRUST CUSTOMERS USER E-BANKING AS A VARIABLE INTERVENING AT PT BANK NEGARA INDONESIA PADANGSIDIMPUAN BRANCH 2024-11-21T14:13:27+00:00 Windi Puspita Dian Sari Hasibuan windihsb@gmail.com Paham Ginting windihsb@gmail.com Endang Sulitya Rini windihsb@gmail.com <p><em>The form of product service developed by the bank is Electronic Banking or commonly referred to as E-Banking. BNI has E-Channel designation as E-Banking service product. E-Banking is one of bank services that enables customers to obtain information, can make communication and banking transactions through the Internet, and not a bank that only provides banking services through the internet. The purpose of this research is to know and analyze the influence of competitive advantage and e-banking facility to customer satisfaction with customer trust of e-banking user as intervening variable at PT. Bank Negara Indonesi (Persero), Tbk Padangsidimpuan Branch. Data collection in this research is done through survey approach with quantitative descriptive research type by spreading questionnaire to 94 people. Data analysis method used is path analysis (path analysis). The results showed that simultaneously showed competitive advantage and e-banking facilities have a positive and significant impact on customer satisfaction. Partially Competitive advantage positively and significantly to customer satisfaction. The e-banking facility has a positive and significant impact on customer satisfaction. Competitive advantage positively and positively influence to the belief of customer of e-banking user. The e-banking facility has a positive and significant impact on the e-banking customer's confidence. The e-banking facility has a positive and significant impact on the e-banking customer's confidence. The e-banking customer's confidence has a positive and significant impact on customer satisfaction. Competitive Advantages and e-banking Facility Positive Influence on Customer Satisfaction through Customer Confidence e-banking users as intervening variable at PT. Bank Negara Indonesia (Persero), Tbk Padangsidimpuan Branch.</em></p> 2024-10-30T00:00:00+00:00 Copyright (c) 2024 Windi Puspita Dian Sari Hasibuan, Paham Ginting, Endang Sulitya Rini