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• ANALYSIS OF THE INFLUENCE OF TRUST AND BRAND IMAGE ON CONSUMER SATISFACTION IN PRODUCT PURCHASES ON THE TOKOPEDIA APPLICATION AND IMPACT ON CUSTOMER LOYALTY (Case Study on Tokopedia Customers in Lubuklinggau, South Sumatra)

  Ana Yanovi , Yomeini Margareth

  2130-2141

  2024-12-30

  Statistics: 116

• THE EFFECT OF SERVICE QUALITY ON PARTICIPANT SATISFACTION AND ITS IMPACT ON PARTICIPANT LOYALTY OF BPJS KETENAGAKERJAAN NORTH MEDAN BRANCH

  Laura Agustina Hasibuan , Sukaria Sinulingga , Linda T. Maas

  239-252

  2023-02-10

  Statistics: 170

• THE INFLUENCE OF USER EXPERIENCE AND USER INTERFACE ON CUSTOMER LOYALTY THROUGH CINEMA CUSTOMER SATISFACTION THAT USED TIX ID APPLICATION IN MEDAN CITY

  Youanita Tri Sevanya Damanik , Endang Sulistya Rini , Beby Karina Fawzeea Sembiring

  1117-1126

  2024-08-27

  Statistics: 121

• THE IMPACT OF BALANCED SCORECARD IMPLEMENTATION ON PERFORMANCE IN MANUFACTURING AND SERVICE SECTORS: A SYSTEMATIC LITERATURE REVIEW (2019–2024)

  Shafira Widya Ramadhanti , Sopiah , Arief Noviarakhman Zagladi

  388-403

  2026-04-28

  Statistics: 10

• ENHANCING MARKETING STRATEGY IN SURVEY SERVICES: A CASE STUDY OF MULTI-LINE BUSINESS SECTOR

  Redisa Celica , Harimukti Wandebori

  196-208

  2025-02-09

  Statistics: 101

• EFFECT OF BRAND IDENTITY AND LIFESTYLE ON PURCHASING DECISIONS WITH EXPERIENTIAL BUYING AS MODERATING IN BABY BOOMERS IN MEDAN CITY RESTAURANTS

  Yessi Haidiani Putri , Beby Karina Fawzeea Sembiring , Yeni Absah

  589-600

  2022-08-31

  Statistics: 349

• THE EFFECT OF REWARDS, TRANSFORMATIONAL LEADERSHIP AND WORK ENVIRONMENT ON EMPLOYEE LOYALTY WITH JOB SATISFACTION AS A MODERATING VARIABLE AT PT PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTATION UNIT (UP3) PADANGSIDIMPUAN

  Berta Gracela Manalu , Kiki Farida Ferne , Sri Rahayu

  1777-1791

  2025-08-26

  Statistics: 69

• PROPOSE BUSINESS STRATEGY DURING ECONOMIC DOWNTURN IN STORAGE TANK SERVICE PROVIDER TO GAIN BACK MARKET SHARES: CASE STUDY AT PT VICTORY TERMINAL MERAK

  Shinta Siti Hajar , Yudo Anggoro

  1234-1243

  2025-06-30

  Statistics: 38

• THE EFFECT OF COMPETENCE AND WORK DISCIPLINE ON REWARDS WITH WORK INFRASTRUCTURE AS A MODERATING VARIABLE AT PT PLN (PERSERO) SERVICE IMPLEMENTATION UNIT RANTAUPRAPAT CUSTOMERS

  Hendra Gunawan Nainggolan , Kiki Farida Ferine

  1818-1829

  2025-08-27

  Statistics: 59

• PERFORMANCE MEASUREMENT ANALYSIS RELATED TO CHANGES IN NOMENCLATURE AT THE ANIMAL, FISH, AND PLANT QUARANTINE OFFICE OF THE RIAU ISLANDS USING THE BALANCE SCORECARD (BSC) MODEL

  Liza Rickiany , Ngaliman , Sarmini

  2014-2024

  2025-09-21

  Statistics: 110

• PERFORMANCE MEASUREMENT ANALYSIS RELATED TO CHANGES IN NOMENCLATURE AT THE ANIMAL, FISH, AND PLANT QUARANTINE OFFICE OF THE RIAU ISLANDS USING THE BALANCE SCORECARD (BSC) MODEL

  Liza Rickiany , Ngaliman , Sarmini

  2014-2024

  2025-08-31

  Statistics: 64

• ANALYSIS OF THE INFLUENCE OF BRAND IMAGE, SERVICE QUALITY AND STORE ATMOSPHERE ON CUSTOMER SATISFACTION CAFE RUANG SARCA MEDAN

  Euodia Grace Maranatha , Endang Sulistya Rini , Syafrizal Helmi Situmorang

  1165-1182

  2023-06-27

  Statistics: 701

• THE EFFECT OF EMPLOYEE NUMBER AND COMPETENCE ON WORKPLACE EFFECTIVENESS, WITH EDUCATION AS A MODERATING VARIABLE FOR EMPLOYEES IN THE TRADE AND CUSTOMER MANAGEMENT DIVISION, AND IN FINANCE, COMMUNICATION, AND GENERAL AFFAIRS AT PT PLN (PERSERO) MAIN DIS

  Yasmir Lukman , Kiki Farida Ferine , Sri Rahayu

  1871-1883

  2025-08-26

  Statistics: 60

• STRATEGY ANALYSIS OF BUILDING CUSTOMER LOYALTY INDIHOME PT. TELECOMMUNIKASI INDONESIA Tbk

  Dhery Wiranata Surya , Endang Sulistya Rini , Beby Karina Fawzeea Sembiring

  1104-1113

  2023-06-23

  Statistics: 184

• ANALYSIS OF INVESTOR LOYALTY ON STOCK BROKERAGE COMPANIES: EMPIRICAL EVIDENCE IN INDIVIDUAL STOCK INVESTORS IN ACEH PROVINCE

  Thasrif Murhadi , Desi Purnamasari , Suhad

  263-274

  2023-02-11

  Statistics: 402

• MARKETING STRATEGIES FOR SMALL RETAIL BUSINESSES IN THE MIDST OF MARKETPLACE COMPETITION

  Nuzuliati , Yanti Musyawarah

  1666-1673

  2025-08-02

  Statistics: 82

• DETERMINING OPTIMUM CAPITAL STRUCTURE (CASE STUDY: PT MMS)

  Rr. Amirah Puspita Hapsari , Oktofa Yudha Sudrajad

  1177-1183

  2025-06-30

  Statistics: 46