Malahlela M J, Malatji T. E-SERVICES AS CUSTOMER CARE RESOURCE AND MODE OF SERVICE DELIVERY DURING THE EPIDEMIC: A CASE STUDY OF POLOKWANE LOCAL MUNICIPALITY, LIMPOPO PROVINCE. IJERLAS [Internet]. 2023 Jul. 23 [cited 2026 Apr. 15];3(5):1635-43. Available from: https://radjapublika.com/index.php/IJERLAS/article/view/1059