COLLABORATIVE ADAPTIVE SERVICE GOVERNANCE : THEORY INTEGRATED SERVICE GOVERNANCE PUBLIC
Published:
2026-07-26Downloads
Abstract
The development of increasingly complex and dynamic public problems, marked by limited institutional capacity, demands a governance approach that can explain how public services can remain effective under various conditions. However , the literature about collaborative governance , adaptive governance , institutional capacity , and public service governance Still develop in a way separated so that Not yet available framework theoretical integration fourth perspective said . Research This aim develop Collaborative Adaptive Service Governance (CASG) as theory level medium For explain governance mechanisms service effective public research use approach Theory Building Systematic Literature Review (TBSLR) of 56 articles indexed by Scopus for the period 2008–2026. Analysis done through stages open coding , axial coding , selective coding , conceptual integration , and theory synthesis . Research result identify four construct main , namely collaborative dynamics , adaptive capability , institutional capacity , and service outcomes , which form mutually beneficial governance mechanisms depends . Findings show that effectiveness service public is results interaction dynamic between collaboration , capacity adaptive , and capacity strengthened institutions through mechanism bait recursive governance mechanism . Research This conclude that CASG provides framework theoretical bridging integration various tradition literature governance as well as expand understanding about connection dynamic between governance and service public .
Keywords:
adaptive capability collaborative governance institutional capacity service governance service outcomes .References
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