Zainabul Hasna, & Waryono. (2025). GUEST COMPLAINT HANDLING USING THE LEAPS METHOD AT SELERA RESTAURANT NONGSA POINT MARINA & RESORT BATAM. Multidiciplinary Output Research For Actual and International Issue (MORFAI), 5(6), 8199–8202. https://doi.org/10.54443/morfai.v5i6.4512