IQBAL HABIBIE; ENDANG SULISTYA RINI; SUGIH ARTO PUJANGKORO. ANALYSIS OF THE EFFECT OF E-SERVICE QUALITY ON SATISFACTION CUSTOMERS OF PT BANK TABUNGAN NEGARA (PERSERO) TBK PEMATANG SIANTAR BRANCH OFFICE . Multidiciplinary Output Research For Actual and International Issue (MORFAI), [S. l.], v. 4, n. 3, p. 755–767, 2024. DOI: 10.54443/morfai.v4i3.1930. Disponível em: https://radjapublika.com/index.php/MORFAI/article/view/1930. Acesso em: 20 apr. 2025.