NUR AFIFAH; ANIK DWIASTUTI; RUDI NURDIANSYAH; RIZKY ASYARI; AMMAR HILMI FAUZAAN; SYECHAN ALI. CUSTOMER SATISFACTION ANALYSIS ON SERVICE QUALITY USING SERVQUAL, CUSTOMER SATISFACTION INDEX, AND IMPORTANCE PERFORMANCE ANALYSIS. Multidiciplinary Output Research For Actual and International Issue (MORFAI), [S. l.], v. 6, n. 4, p. 6024–6033, 2026. Disponível em: https://radjapublika.com/index.php/MORFAI/article/view/5836. Acesso em: 16 jun. 2026.