PRASETYO HARTANTO; VANESSA GAFFAR; LILI ADI WIBOWO; MOKH ADIB SULTAN. CHATBOT QUALITY ALONE DOES NOT CREATE LOYALTY: SATISFACTION AND TRUST AS TRANSMISSION MECHANISMS. Multidiciplinary Output Research For Actual and International Issue (MORFAI), [S. l.], v. 6, n. 6, p. 8352–8361, 2026. DOI: 10.5281/zenodo.22830306. Disponível em: https://radjapublika.com/index.php/MORFAI/article/view/6476. Acesso em: 19 sep. 2026.