[1]
Andika Wisnuadji Putra Soebroto and Utomo Sarjono Putro, “APPLICATION OF THE ANALYTIC HIERARCHY PROCESS METHOD IN EVALUATING PUBLIC COMPLAINT HANDLING SERVICE SATISFACTIONTHROUGH THE RAPID RESPONSE COMMUNITY (CRM) SYSTEM OF THE DKI JAKARTA PROVINCIAL GOVERNMENT”, MORFAI, vol. 6, no. 2, pp. 2020–2027, Jan. 2026.