Muhammad Jauhari Wafi, Taufik Zulfikar, Rulia, Rukhiyat Syahidin, Vip Paramarta, and Kosasih, “ANALYSIS OF THE IMPLEMENTATION OF LEAN MANAGEMENT METHOD TO IMPROVE PATIENT SATISFACTION (CASE STUDY OF HEART AND BLOOD VESSEL OUTPATIENT PATIENTS PARTICIPANTS OF BPJS KESEHATAN AT SYARIFAH AMBAMI RATO EBU BANGKALAN REGIONAL HOSPITAL)”, MORFAI, vol. 6, no. 4, pp. 4687–4693, Apr. 2026.