Daniel, Welly Surjono, Taufan Nugroho, Vip Paramarta, Ayu Laili, and Fitriana Ayu, “THE EFFECT OF SERVQUAL DIMENSIONS ON PATIENT SATISFACTION AMONG BPJS MANDIRI PATIENTS AT PERTAMINA CIREBON HOSPITAL”, MORFAI, vol. 6, no. 6, pp. 8282–8287, Sep. 2026.