Zainabul Hasna, and Waryono. “GUEST COMPLAINT HANDLING USING THE LEAPS METHOD AT SELERA RESTAURANT NONGSA POINT MARINA & RESORT BATAM”. Multidiciplinary Output Research For Actual and International Issue (MORFAI) 5, no. 5 (November 1, 2025): 7509–7512. Accessed November 26, 2025. https://radjapublika.com/index.php/MORFAI/article/view/4359.