Zainabul Hasna, and Waryono. “GUEST COMPLAINT HANDLING USING THE LEAPS METHOD AT SELERA RESTAURANT NONGSA POINT MARINA & RESORT BATAM”. Multidiciplinary Output Research For Actual and International Issue (MORFAI) 5, no. 6 (November 25, 2025): 8199–8202. Accessed November 26, 2025. https://radjapublika.com/index.php/MORFAI/article/view/4512.