Iqbal Habibie, Endang Sulistya Rini, Sugih Arto Pujangkoro. ANALYSIS OF THE EFFECT OF E-SERVICE QUALITY ON SATISFACTION CUSTOMERS OF PT BANK TABUNGAN NEGARA (PERSERO) TBK PEMATANG SIANTAR BRANCH OFFICE . MORFAI [Internet]. 2024 Sep. 1 [cited 2025 Apr. 20];4(3):755-67. Available from: https://radjapublika.com/index.php/MORFAI/article/view/1930