Fatia Ulfia Putri, Vip Paramarta. PATIENT COMPLAINT MANAGEMENT AS A STRATEGY TO IMPROVE THE QUALITY OF HOSPITAL SERVICES. MORFAI [Internet]. 2025 Sep. 24 [cited 2025 Oct. 23];5(3):5498-503. Available from: https://radjapublika.com/index.php/MORFAI/article/view/4135