FACTORS INFLUENCING THE MATURITY LEVEL OF ELECTRONIC-BASED GOVERNMENT SYSTEM MANAGEMENT DOMAIN IMPLEMENTATION

Thamrin Dedy Sunarto; Emerson Pascawira Sinulingga; Meilita Tryana Sembiring

doi:10.54443/ijebas.v4i6.2172

FACTORS INFLUENCING THE MATURITY LEVEL OF ELECTRONIC-BASED GOVERNMENT SYSTEM MANAGEMENT DOMAIN IMPLEMENTATION

Thamrin Dedy Sunarto

Emerson Pascawira Sinulingga

Meilita Tryana Sembiring

This study aims to identify the factors that influence the maturity level of the implementation of the Electronic-Based Government System (SPBE) management domain. This study uses a qualitative descriptive approach with a case study on the Provincial Government of North Sumatra. Data were collected through interviews, observations, and document studies. The results showed that there is a gap between theoretical understanding and practical implementation of SPBE risk management. The factors that influence the maturity level of the implementation of the SPBE management domain include: (1) awareness and understanding, (2) human resource competence, (3) budget allocation, (4) leadership support, and (5) participation. This study recommends improving human resource competence, increasing budget allocation, and promoting active participation from all stakeholders.

Keywords: governance, influencing factors, maturity level, risk management, spbe.

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