THE EFFECT OF WORK STRESS AND WORK CONFLICT ON THE PERFORMANCE OF REGIONAL REVENUE AGENCY EMPLOYEES COAL DISTRICT WITH COMMITMENT ORGANIZATION AS A VARIABLE INTERVENING

Abstract

This research aims to the influence of work stress and work conflict on the performance of Batu Bara Regency Regional Revenue Agency employees with organizational commitment as an intervening variable. The research method used is a quantitative method using the help of SPSS 25.0 which was collected from the results of distributing questionnaires to employees of the Batu Bara Regency Regional Revenue Agency. The analysis method used in this study is to use an instrument test, namely the validity and reliability test. The classical assumption test is the normality test, multicollinearity test, heteroscedasticity test, multiple linear regression analysis, determination coefficient analysis (R2), hypothesis test is the T test and path analysis. The results of SPSS 25.0 in this research are that work stress has an effect on employee organizational commitment, work conflict has an effect on employee organizational commitment, work stress has no effect on employee performance, work conflict has no effect on employee performance, organizational commitment has an effect on employee performance, Organizational Commitment mediates the relationship between Job Stress and Employee Performance, Organizational Commitment mediates the relationship between Work Conflict and Employee Performance.