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• THE EFFECTS OF FACILITIES, INFORMATION SYSTEMS, AND INTEGRITY ON SERVICE SATISFACTION, WITH SERVICE QUALITY AS AN INTERVENING VARIABLE, AT THE BPS – STATISTICS BATAM MUNICIPALITY

  Debora Sinaga , Ngaliman , Mohamad Gita Indrawan

  2484-2499

  2026-08-24

  Statistics: 16

• THE ROLE OF ORGANIZATION, EMPLOYEE COMPETENCE, AND AVAILABILITY OF INFRASTRUCTURE TOWARDS USER SATISFACTION WITH SERVICE QUALITY AS AN INTERVENING VARIABLE AT THE MAIN CUSTOMS AND EXCISE SERVICE OFFICE TYPE B BATAM

  Rinaldi Adriansyah , Bambang Satriawan , Sri Yanti , Dahlan Gunawan

  2877-2890

  2026-09-23

  Statistics: 0

• DETERMINATION OF PARKING FACILITIES, PARKING RATES PARKING FACILITIES AND PARKING SUPERVISION TOWARDS SERVICE QUALITY THROUGH PARKING SERVICE USER SATISFACTION

  Yoana Badra , Chablullah Wibisono , Mohamad Gita Indrawan

  1292-1300

  2024-08-30

  Statistics: 150

• THE MEDIATING ROLE OF CUSTOMER ENGAGEMENT ON THE EFFECT OF USER INTERFACE ON CUSTOMER SATISFACTION ON DIGITAL STREAMING SERVICE USERS

  Wisnu Agus Harmawan , Endang Sulistya Rini , Syafrizal Helmi Situmorang

  274-283

  2024-02-19

  Statistics: 412

• THE INFLUENCE OF USER EXPERIENCE AND USER INTERFACE ON CUSTOMER LOYALTY THROUGH CINEMA CUSTOMER SATISFACTION THAT USED TIX ID APPLICATION IN MEDAN CITY

  Youanita Tri Sevanya Damanik , Endang Sulistya Rini , Beby Karina Fawzeea Sembiring

  1117-1126

  2024-08-27

  Statistics: 135

• ANALYSIS OF THE INFLUENCE OF SYSTEM AND SERVICE QUALITY ON USER SATISFACTION OF THE YOGYAKARTA ELECTRONIC PROCUREMENT SYSTEM

  Drajad Aprilianto Nugroho , Linawati

  82-91

  2025-02-25

  Statistics: 106

• ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY IN THE STAY PERMIT SECTION ON THE SATISFACTION OF IMMIGRATION SERVICE USERS AT THE CLASS I IMMIGRATION OFFICE SPECIALLY TPI NGURAH RAI

  Tengku Ezy Andika , Sugiharto , Meilita Tryana Sembiring

  925-930

  2024-06-30

  Statistics: 114

• THE INFLUENCE OF COMPETITIVE ADVANTAGE AND E-BANKING FACILITIES ON CUSTOMER SATISFACTION WITH TRUST CUSTOMERS USER E-BANKING AS A VARIABLE INTERVENING AT PT BANK NEGARA INDONESIA PADANGSIDIMPUAN BRANCH

  Windi Puspita Dian Sari Hasibuan , Paham Ginting , Endang Sulistya Rini

  1691-1701

  2024-10-30

  Statistics: 99

• ANALYSIS OF THE IMPLEMENTATION OF THE E-S-QUAL MODEL ON THE EFFECTIVENESS OF DIGITAL ZAKAT: AN EMPIRICAL STUDY AT THE FACULTY OF ECONOMICS AND BUSINESS, UNIVERSITY OF NORTH SUMATRA

  Afifah Adillah , Sambas Ade Kesuma , Khaira Amalia Fachrudin

  11-22

  2025-02-25

  Statistics: 110