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• PERFORMANCE MEASUREMENT ANALYSIS RELATED TO CHANGES IN NOMENCLATURE AT THE ANIMAL, FISH, AND PLANT QUARANTINE OFFICE OF THE RIAU ISLANDS USING THE BALANCE SCORECARD (BSC) MODEL

  Liza Rickiany , Ngaliman , Sarmini

  2014-2024

  2025-08-31

  Statistics: 104

• PERFORMANCE MEASUREMENT ANALYSIS RELATED TO CHANGES IN NOMENCLATURE AT THE ANIMAL, FISH, AND PLANT QUARANTINE OFFICE OF THE RIAU ISLANDS USING THE BALANCE SCORECARD (BSC) MODEL

  Liza Rickiany , Ngaliman , Sarmini

  2014-2024

  2025-09-21

  Statistics: 140

• HUMAN RESOURCE DEVELOPMENT STRATEGY IN NORTH PADANG LAWAS REGENCY TO SUPPORT REGIONAL DEVELOPMENT

  Nursaimatussaddiya , Christin Natalia Sianipar , Pretty Naomi Sitompul

  1390-1396

  2026-06-18

  Statistics: 47

• DIGITAL HUMAN RESOURCE MANAGEMENT IN PUBLIC SECTOR ORGANIZATIONS IN BORDER AREAS: A SYSTEMATIC REVIEW OF ADOPTION DRIVERS, BARRIERS, AND ORGANIZATIONAL OUTCOMES

  Jurianto Gambir , Maria Cristiana Iman Kalis , M. Irfani Hendri

  2388-2396

  2026-08-10

  Statistics: 23

• THE EFFECT OF SERVICE QUALITY, PRICE, AND FACILITIES ON CUSTOMER SATISFACTION OF BOAT CHARTERING AT PT. MITRA TSUNAMI LAUT

  Lulu Adelia , Yahya Tanjung

  1649-1658

  2026-07-13

  Statistics: 43

• THE EFFECT OF SERVICE QUALITY ON PARTICIPANT SATISFACTION AND ITS IMPACT ON PARTICIPANT LOYALTY OF BPJS KETENAGAKERJAAN NORTH MEDAN BRANCH

  Laura Agustina Hasibuan , Sukaria Sinulingga , Linda T. Maas

  239-252

  2023-02-10

  Statistics: 215

• APPLICATION OF AHP TO DETERMINE CRITICAL SUCCESS FACTOR FOR OUTSOURCING AUDIO PROJECT BASED SERVICE: A CASE STUDY OF PT. SHEFAI INDONESIA

  Muhammad Faishal , Dina Dellyana

  283-289

  2025-02-25

  Statistics: 77

• THE EFFECT OF IMPLEMENTING TECHNOLOGY AND INNOVATION MANAGEMENT THROUGH ELECTRICITY LOSS APPLICATION INNOVATION ON CUSTOMER SERVICE AT PLN ULP BUKITTINGGI

  Iman Rohmatan , Erwansyah

  1830-1843

  2025-08-26

  Statistics: 120

• LEGAL CERTAINTY OF ELECTRONIC CERTIFICATES IN PREVENTING LAND DISPUTES IN INDONESIA

  Gloria Gita Putri Ginting , Etty Sri Wahyuni

  645-651

  2024-10-30

  Statistics: 16

• CUSTOMER EXPERIENCE AND CUSTOMER ENGAGEMENT ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE (CASE STUDY AT MEDAN OIL PALM RESEARCH CENTER)

  Indi Ade Fitri Koto , Sugiharto , Endang Sulistya Rini , Irma Zulhana Koto

  957-963

  2024-06-30

  Statistics: 87

• THE INFLUENCE OF PATIENT EXPERIENCE BASED ON PATIENT-REPORTED EXPERIENCE MEASURES (PREMS) ON PATIENT VISITS MEDIATED BY PATIENT SATISFACTION IN THE EMERGENCY DEPARTMENT OF RSHPD

  Petricia , Hery Winoto TJ

  1565-1573

  2026-06-18

  Statistics: 28

• ENHANCING UTILIZATION OF HEALTH FUNDS INSURANCE THROUGH THE ACCOUNTABILITY CONTROL MODEL

  Muhammad Arifai , Zulkarnaini , Dwi Melvinasvita , Yeni Irawan , Mukhlisul Muzahid

  1608-1624

  2023-04-30

  Statistics: 242

• STRENGTHENING BRAND EQUITY THROUGH LOCAL AGENT NETWORKS: EVIDENCE FROM AN INDONESIAN UMRAH TRAVEL

  Kevin Maulana

  2181-2186

  2026-07-29

  Statistics: 20

• HUMAN RESOURCE MANAGEMENT STRATEGIES IN IMPROVING EMPLOYEE PERFORMANCE IN BANDUNG CITY

  Ade Mubarok

  945-953

  2022-02-27

  Statistics: 37

• The Impact of Ease of Access and Service Level Agreements (SLAs) on Multipurpose Financing Growth at PT. Bank Sumut Sharia Business Unit

  Anang Andrian , Muhammad Irwan Padli Nasution , Andri Soemitra

  1618-1627

  2026-06-18

  Statistics: 62

• THE EFFECT OF SERVICE REQUIREMENTS, SERVICE PROCEDURES, SERVICE TIME AND SERVICE RATES ON PUBLIC SATISFACTION AT THE ORGANIZATIONAL OFFICE OF THE BATAM CITY REGIONAL SECRETARIAT

  Nurhasanah , Sabri , Sumardin

  92-97

  2026-02-28

  Statistics: 48

• THE IMPACT AND EFFORTS TO COMBAT CORRUPTION ON INDONESIA'S ECONOMIC DEVELOPMENT

  Vania Atika Putri Srg , Najwa Raisha Hrp , Puteri Humaira , M. Chazriel

  2359-2362

  2025-12-02

  Statistics: 112

• EVALUATION OF CHANGE MANAGEMENT IMPLEMENTATION FOR THE ENHANCEMENT OF THE ELECTRONIC-BASED GOVERNMENT SYSTEM IN THE PROVINCIAL GOVERNMENT OF NORTH SUMATRA

  Franky Sihaloho , Nazaruddin , Meilita Sembiring

  1917-1925

  2024-12-30

  Statistics: 104

• INFLUENCE INTELLIGENCE EMOTIONAL AND RESILIENCE PSYCHOLOGICAL TO EFFECTIVENESS LEADERSHIP IN SOCIAL ORGANIZATION LEADERS

  Frederick Rudy Sentosa Rajagukguk , Indra Welly Arifin , Hastuti Handayani Harahap

  1790-1796

  2026-04-30

  Statistics: 26

• MARKETING STRATEGY ANALYSIS IN INCREASING PRODUCT SALES AT LAKITA CELL IN MAKASSAR CITY

  Syamril , Dian Anggraece Sigit Parawansa , Fahrina Mustafa

  1438-1444

  2023-02-18

  Statistics: 373

• TRANSFORMATION OF MSME’s COFFEE SHOPS IN MEDAN CITY: THE ROLE OF SUPPLY CHAINS AND BUSINESS INNOVATION IN IMPROVING COMPETITIVENESS THROUGH ENTERPRENEURIAL COMPETENCE AS A CATALYST

  Syukron Arjuna , Munthe Abdillah , Yasir Pohan

  1750-1760

  2026-07-13

  Statistics: 40

• STRATEGY FOR IMPROVING THE PERFORMANCE OF EDUCATIONAL PERSONNEL IN THE FACULTY OF DENTISTRY, UNIVERSITY OF NORTH SUMATRA

  Annisa Ika Savira , Iskandarini , Prihatin Lumbanraja

  2431-2440

  2025-12-24

  Statistics: 66

• STRATEGY TO INCREASE THE PERFORMANCE OF PROCUREMENT AT PT PLN (PERSERO) UIP SUMBAGUT

  Nina Verawaty , Yeni Absah , Meilita Tryana

  1634-1642

  2024-12-14

  Statistics: 104