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• ANALYSIS OF FACTORS THAT INFLUENCE CUSTOMER LOYALTY IN WAPRES COFFEE

  Febrian Reinaldy Siahaan , Junfrian Hangoluan Lumban gaol , Eka Mayastika Sinaga , Imelda Mardayanti

  1129-1138

  2026-05-24

  Statistics: 0

• IMPROVING THE QUALITY OF PATENT REGISTRATION SERVICES: AN APPLICANT SATISFACTION PERSPECTIVE AT THE DIRECTORATE GENERAL OF INTELLECTUAL PROPERTY

  Sukma Ayudya Pramesti , Rezi Erdiansyah

  2005-2015

  2023-11-19

  Statistics: 216

• IMPROVING DELIVERY SERVICE QUALITY OF LOCAL LOGISTIC SERVICE PROVIDER (LSP) COMPANY USING THE SIX SIGMA DMAIC METHODOLOGY

  Abdul Hakim Amiranto

  2142-2152

  2024-12-30

  Statistics: 67

• THE EFFECTIVENESS OF INSTAGRAM SOCIAL MEDIA MARKETING IN INCREASING BRAND AWARENESS OF THE INTEGRATED STATISTICS SERVICE OF BPS-STATISTICS TANGERANG REGENCY

  Reza Septian Pradana

  916-927

  2026-05-13

  Statistics: 53

• DEVELOPMENT OF QUALITY RISK MITIGATION PLAN WITH SUPPLY CHAIN OPERATION MODEL APPROACHREFERENCE(SCOR) TO IMPROVE CRUDE PALM OIL PRODUCT QUALITY INPT CITRA SAWIT INDAH LESTARI

  Apul Maxmillianus Tarigan , Harmein Nasution , Nazaruddin

  813-826

  2022-10-28

  Statistics: 201

• ANALYSIS OF FACTORS AFFECTING CUSTOMER SATISFACTION WITH MS GLOW SKIN CARE IN KOTA TEBING TINGGI

  Rahmaniar , Rico Nur Ilham , Irada Sinta , Purna Laxmi Jamatia

  773-782

  2022-10-23

  Statistics: 976

• THE INFLUENCE OF SERVICE QUALITY, PRICE PERCEPTIONS AND EXPERIENTIAL MARKETING ON WORLD OF MOUTH IN MANDIRI BINA PRESTASI UNIVERSITY (UMBP) STUDENTS

  Christy Ardelia Tarigan , Sugih Arto Pujangkoro , Rulianda Purnomo Wibowo

  1445-1454

  2023-07-30

  Statistics: 235

• THE EFFECT OF SERVICE QUALITY AND FACILITIES ON PUBLIC SATISFACTION IN DINAS PERPUSTAKAAN KOTA TEBING TINGGI

  Sri Rahayu , Sri Indah Lestari , Cornelius Ricardo , Aisyah Siregar , Lukieto Cahyadi

  1778-1787

  2024-12-12

  Statistics: 69

• THE EFFECT OF SERVICE QUALITY AND HOSPITAL FACILITIES ON PATIENT LOYALTY WITH PATIENT SATISFACTION AS A MEDIATION VARIABLE (STUDY AT PKU MUHAMMADIYAH HOSPITAL BLORA)

  Mazirul Agung Santara , Wani Devita Gunardi

  92-108

  2025-02-25

  Statistics: 72

• THE EFFECT OF SERVICE QUALITY, BRAND IMAGE AND PROMOTION ON CUSTOMER SATISFACTION AT CV. ABC HARDWARE INDUSTRY MEDAN SUNGGAL

  Yessica Andiny Chandra , Friska Rosanti Zega , Helen Aurora , Nirwana Br Bangun , Jarungjung Hutagaol

  620-632

  2026-04-15

  Statistics: 41

• THE EFFECT OF DIGITAL MARKETING, SERVICE QUALITY AND ELECTRONIC WORD OF MOUTH (E-WOM) ON REPURCHASE INTEREST IN LUNA CHICKEN CUTTING HOUSE UMKM

  Adrian Fahrozi , Wisnu Setiazid Sinaga , Willy Cahyadi

  1497-1505

  2025-06-30

  Statistics: 46

• ANALYSIS OF FOOD PURCHASE DECISION MODELS USING MEDIA APPLICATIONS IN PRIVATE UNIVERSITIES DURING THE COVID-19 PANDEMIC

  Zulaspan Tupti , Muhammad Arif , Ihsan Rambe

  93-104

  2021-10-29

  Statistics: 527

• THE ROLE OF HUMAN RESOURCE TRAINING AND DEVELOPMENT IN IMPROVING THE QUALITY OF PUBLIC SERVICES IN BANDUNG CITY

  Ade Mubarok

  939-944

  2021-10-28

  Statistics: 1

• THE EFFECT OF IMPLEMENTING TECHNOLOGY AND INNOVATION MANAGEMENT THROUGH ELECTRICITY LOSS APPLICATION INNOVATION ON CUSTOMER SERVICE AT PLN ULP BUKITTINGGI

  Iman Rohmatan , Erwansyah

  1830-1843

  2025-08-26

  Statistics: 95

• THE EFFECT OF WORK ENVIRONMENT, ORGANIZATIONAL COMMITMENT AND INCENTIVES ON THE PERFORMANCE OF THE STATE CIVIL APPARATUS THROUGH THE QUALITY OF PUBLIC SERVICES AS AN INTERVENING VARIABLE IN THE OFFICE OF THE REGIONAL REGIONAL AGENCY OF RIAU ISLANDS

  Habibi , Ngaliman , Mohammad Gita Indrawan , Muammar Khaddafi , Chablullah Wibisono

  1065-1080

  2022-12-14

  Statistics: 247

• THE EFFECT OF SERVICE QUALITY ON PARTICIPANT SATISFACTION AND ITS IMPACT ON PARTICIPANT LOYALTY OF BPJS KETENAGAKERJAAN NORTH MEDAN BRANCH

  Laura Agustina Hasibuan , Sukaria Sinulingga , Linda T. Maas

  239-252

  2023-02-10

  Statistics: 168

• THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN LEARNING SERVICES RANKING DELI SERDANG

  Ben Setiawan

  1346-1348

  2023-03-22

  Statistics: 112

• THE INFLUENCE OF COMPETENCE AND WORKLOAD ON ASN PERFORMANCE IN THE NORTH SUMATRA ENVIRONMENT AND FORESTRY SERVICE

  Isma Zulaiha , Yeni Absah , Prihatin Lumbanraja

  1032-1038

  2024-08-27

  Statistics: 79

• THE EFFECT OF BANK RISK RATIO AND EARNING ASSET QUALITY ON PROFITABILITY IN BANKING COMPANIES LISTED ON THE INDONESIA STOCK EXCHANGE

  Indrayani , Murhaban , Nurhasanah , Zulfikar , Fathia Balqis , Wira Irpandi

  1204-1214

  2022-12-24

  Statistics: 199

• MODEL OF INCREASING MSME COMPETITIVENESS IN TEBING TINGGI CITY IN THE DIGITAL REVOLUTION ERA

  Didik Gunawan , Bobby Hartanto

  641-648

  2022-10-15

  Statistics: 132

• ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY IN THE STAY PERMIT SECTION ON THE SATISFACTION OF IMMIGRATION SERVICE USERS AT THE CLASS I IMMIGRATION OFFICE SPECIALLY TPI NGURAH RAI

  Tengku Ezy Andika , Sugiharto , Meilita Tryana Sembiring

  925-930

  2024-06-30

  Statistics: 96

• NURSE RETENTION STRATEGY AT ADVENT HOSPITAL MEDAN WITH SWOT APPROACH (STRENGTHS, WEAKNESSES, OPPORTUNITIES, THREATS)

  Yohanna Arminta Zega , Yeni Absah , T. Sabrina

  1208-1222

  2025-06-30

  Statistics: 65

• SENTIMENT ANALYSIS FOR IMPROVING THE QUALITY OF IMMIGRATION M-PASSPORT SERVICES

  Paula Tamba , Prihatin Lumbanraja , Nazaruddin

  1424-1438

  2024-10-22

  Statistics: 82

• THE EFFECT OF RELIGIOSITY ON CUSTOMER DECISIONS IN CHOOSING ISLAMIC BANKS WITH ATTITUDES AND TRUST AS INTERVENING VARIABLES IN LHOKSEUMAWE CITY

  Anwar Puteh , Sukiman , Muhammad Yafiz

  455-460

  2021-12-31

  Statistics: 202

• EMPIRICAL STUDY OF PROFIT MANAGEMENT WITH TAX MOTIVATION IN INDONESIA (CASE STUDY ON CONSUMER GOODS COMPANIES LISTED ON THE STOCK EXCHANGE)

  Rahmatun Nisa , Iskandar Muda , Muammar Khaddafi

  55-64

  2023-01-25

  Statistics: 228