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• THE EFFECT OF EXPERIENTIAL MARKETING AND PERCEIVED PRICE ON CUSTOMER LOYALTY: THE MEDIATING ROLE OF CUSTOMER SATISFACTION AND REVISIT INTENTION

  Syamsul Bahri

  3010-3027

  2025-12-23

  Statistics: 96

• ANALYSIS OF THE EFFECT OF DIGITAL CUSTOMER EXPERIENCE ON CUSTOMER LOYALTY THROUGH EMOTIONAL MARKETING AND CUSTOMER SATISFACTION FOR INDIHOME CUSTOMERS

  Yessi Claudia Sianipar , Syafrizal Helmi Situmorang , Rulianda Purnomo Wibowo

  1235-1247

  2023-07-05

  Statistics: 853

• CUSTOMER EXPERIENCE AND CUSTOMER ENGAGEMENT ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE (CASE STUDY AT MEDAN OIL PALM RESEARCH CENTER)

  Indi Ade Fitri Koto , Sugiharto , Endang Sulistya Rini , Irma Zulhana Koto

  957-963

  2024-06-30

  Statistics: 64

• STRATEGY ANALYSIS OF BUILDING CUSTOMER LOYALTY INDIHOME PT. TELECOMMUNIKASI INDONESIA Tbk

  Dhery Wiranata Surya , Endang Sulistya Rini , Beby Karina Fawzeea Sembiring

  1104-1113

  2023-06-23

  Statistics: 184

• THE EFFECT OF SERVICE QUALITY AND COMPANY COMMITMENT ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE (CASE STUDY AT PT. KARYA SEMANGAT MANDIRI) IN MEDAN NORTH SUMATERA INDONESIA)

  Lina , Sugiharto Pujangkoro , Muhammad Anggia Muchtar

  1388-1398

  2024-10-13

  Statistics: 68

• INFLUENCE OF BRAND IMAGE AND CUSTOMER SATISFACTION TO BRAND LOYALTY THROUGH BRAND LOVE AS A MEDIATION VARIABLE IN STARBUCKS MULTATULI MEDAN

  Muhammad Ismuroji , Endang Sulistya Rini , Beby Karina Fawzeea Sembiring

  557-568

  2023-04-12

  Statistics: 1074

• ANALYSIS OF INVESTOR LOYALTY ON STOCK BROKERAGE COMPANIES: EMPIRICAL EVIDENCE IN INDIVIDUAL STOCK INVESTORS IN ACEH PROVINCE

  Thasrif Murhadi , Desi Purnamasari , Suhad

  263-274

  2023-02-11

  Statistics: 403

• THE EFFECT OF SERVICE QUALITY, CUSTOMER SATISFACTION, AND PERCEIVED VALUE ON CUSTOMER LOYALTY WITH COMMUNICATION QUALITY AS A MODERATING VARIABLE (A CASE STUDY OF BANK JATIM KCP MALANG CUSTOMERS)

  Jefry Wahyu Santoso , Arief Noviarakhman Zagladi

  433-454

  2026-04-28

  Statistics: 4

• THE EFFECT OF REWARDS, TRANSFORMATIONAL LEADERSHIP AND WORK ENVIRONMENT ON EMPLOYEE LOYALTY WITH JOB SATISFACTION AS A MODERATING VARIABLE AT PT PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTATION UNIT (UP3) PADANGSIDIMPUAN

  Berta Gracela Manalu , Kiki Farida Ferne , Sri Rahayu

  1777-1791

  2025-08-26

  Statistics: 69

• THE EFFECT OF SERVICE QUALITY ON PATIENT LOYALTY WITH PATIENT SATISFACTION AS A MEDIATION VARIABLE AND SERVICE RATES AS A MODERATING VARIABLE IN LABKESDA, TANGERANG CITY

  Anthony Frederick , Fushen , Fushen

  330-335

  2026-04-10

  Statistics: 4

• THE EFFECT OF PROMOTION, BRAND IMAGE AND SERVICE QUALITY ON CUSTOMER LOYALTY AT KENTUCKY FRIED'S FAST FOOD RESTAURANT CHICKEN (KFC) IN LHOKSEUMAWE CITY

  Wahyu Syahputra , Hamdiah , Adnan , Rusydi

  1018-1030

  2026-05-26

  Statistics: 8

• THE EFFECT OF PATIENT EXPERIENCE AND PROMOTION STRATEGY ON OUTPATIENT LOYALTY WITH WORD OF MOUTH AS A MEDIATING VARIABLE

  Luciawati , Hery Winoto Tj

  1713-1718

  2026-07-16

  Statistics: 1

• THE EFFECT OF CUSTOMER EXPERIENCE AND SERVICESCAPE ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS A VARIABLE INTERVERNING ON ME & COFFEE WORKS WAHID HASYIM MEDAN

  Rindi Sharifa , Endang Sulistya Rini , Amlys Syahputra Silalahi

  977-982

  2023-06-19

  Statistics: 420

• ANALYSIS OF FACTORS THAT INFLUENCE CUSTOMER LOYALTY IN WAPRES COFFEE

  Febrian Reinaldy Siahaan , Junfrian Hangoluan Lumban gaol , Eka Mayastika Sinaga , Imelda Mardayanti

  1129-1138

  2026-05-24

  Statistics: 45

• THE EFFECT OF EXPERIENCE QUALITY ON CUSTOMER PERCEIVED VALUE AND CUSTOMER SATISFACTION AND ITS IMPACT ON COFFEE TRUCK CUSTOMER LOYALTY IN LHOKSEUMAWE CITY

  Muhammad Aris Muladi , Jullimursyida , Ikramuddin , Naufal Bachri , Mariyudi , Sapna Biby

  2215-2226

  2025-11-17

  Statistics: 160

• THE INFLUENCE OF TRUST AND PERSONAL SELLING ON CUSTOMER LOYALTY IN SETYA SHOP SIDOARJO MSMEs

  Galih Ludiro , Fullchis Nurtjahjani , M Mustofa Hadi

  897-906

  2024-06-30

  Statistics: 132

• THE EFFECT OF PRICE, STORE AMBIENCE AND SERVICE QUALITY ON CUSTOMER LOYALTY AT FRITTO CHICHEN IN MEDAN CITY

  Delina Hati Maduwu , Tika Nirmala Sari

  1640-1648

  2026-07-13

  Statistics: 1

• THE EFFECT OF DIGITAL MARKETING ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE AMONG E-COMMERCE USERS IN MEDAN CITY

  Ami Natuz Zahara , Henry Aspan , Ari Prabowo , Etty Sri Wahyuni

  2286-2293

  2026-07-28

  Statistics: 0

• EFFECT OF SERVICE MARKETING MIX AND SERVICE QUALITY THROUGH CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN BANK BTPN ZAINUL ARIFIN MEDAN

  Indah Ardhina Oktaria , Endang Sulistya Rini , Paham Ginting

  1095-1103

  2023-06-23

  Statistics: 552

• THE INFLUENCE OF SOCIAL MEDIA MARKETING ON BRAND SATISFACTION AND BRAND LOYALTY OF WARDAH BRAND COSMETIC PRODUCTS WITH CUSTOMER BRAND ENGAGEMENT AS A MEDIATION VARIABLE ON THE INSTAGRAM PLATFORM

  Nurul Azmi , Mariyudi , Adnan , Naufal Bachri , Ikramuddin , Sapna Biby

  16-27

  2026-03-11

  Statistics: 78

• BRAND TRUST AND PERCEIVED QUALITY AS DETERMINANTS OF SKINCARE PRODUCT PURCHASE DECISIONS : THE MEDIATING ROLE OF CONSUMER ATTITUDES

  Aurelia Salsabilla Almirah , Rahmawati , Yana Ulfah

  1048-1060

  2026-05-18

  Statistics: 5

• THE ROLE OF CASHLESS PAYMENT CONVENIENCE AND TRANSACTION EXPERIENCE ON CONSUMER LOYALTY TOWARD CULINARY MSMES IN TEBING TINGGI CITY

  Ananda Alfiyah , Anisa , Didik , Willy

  1682-1691

  2026-06-29

  Statistics: 2

• THE EFFECTS OF GREEN PERCEIVED VALUE ON GREEN CUSTOMER LOYALTY THROUGH GREEN SATISFACTION AND GREEN TRUST (A STUDY OF THE USERS OF AVOSKIN SKINCARE PRODUCT IN MALANG CITY)

  Nafilah Fauziyah Mahartin , Mugiono , Sudjatno

  2051-2058

  2023-12-24

  Statistics: 306

• THE EFFECT OF SERVICE QUALITY ON PARTICIPANT SATISFACTION AND ITS IMPACT ON PARTICIPANT LOYALTY OF BPJS KETENAGAKERJAAN NORTH MEDAN BRANCH

  Laura Agustina Hasibuan , Sukaria Sinulingga , Linda T. Maas

  239-252

  2023-02-10

  Statistics: 170

• THE MEDIATING EFFECT OF LIFESTYLE ON THE INFLUENCE OF COUNTRY OF ORIGIN AND FANATICISM ON CUSTOMER LOYALTY

  Sophia Purnama Simanjuntak , Jenny Yulis Sara Azhari , Sarwoto , Willy Cahyadi

  1355-1367

  2026-06-02

  Statistics: 2