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• THE EFFECT OF SERVICE REQUIREMENTS, SERVICE PROCEDURES, SERVICE TIME AND SERVICE RATES ON PUBLIC SATISFACTION AT THE ORGANIZATIONAL OFFICE OF THE BATAM CITY REGIONAL SECRETARIAT

  Nurhasanah , Sabri , Sumardin

  92-97

  2026-02-28

  Statistics: 21

• DETERMINATION OF PARKING FACILITIES, PARKING RATES PARKING FACILITIES AND PARKING SUPERVISION TOWARDS SERVICE QUALITY THROUGH PARKING SERVICE USER SATISFACTION

  Yoana Badra , Chablullah Wibisono , Mohamad Gita Indrawan

  1292-1300

  2024-08-30

  Statistics: 135

• EFFECT OF SERVICE MARKETING MIX AND SERVICE QUALITY THROUGH CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN BANK BTPN ZAINUL ARIFIN MEDAN

  Indah Ardhina Oktaria , Endang Sulistya Rini , Paham Ginting

  1095-1103

  2023-06-23

  Statistics: 542

• EVALUATION OF THE EFFECTIVENESS OF THE IMPLEMENTATION OF SERVICE STANDARD POLICIES ON SERVICE QUALITY IN THE CALIBRATION LABORATORY OF THE TESTING AND TESTING UPT MEDAN GOODS QUALITY CERTIFICATION

  Eka Farra Dewi Sitompul , Sukaria Sinulingga , Fadli , Sugih Arto , Syafrizal Helmi

  584-590

  2026-04-18

  Statistics: 12

• THE INFLUENCE OF SERVICE INNOVATION AND SELF SERVICE TECHNOLOGY ON E-LOYALTY IN USING CASH BNI MANAGEMENT THROUGH E-SATISFACTION ON PT BANK NEGARA INDONESIA (PERSERO) Tbk. MEDAN BRANCH OFFICE

  Mufida Sari , Endang Sulistya Rini , Syafrizal Helmi Situmorang

  421-442

  2024-04-21

  Statistics: 153

• THE EFFECT OF SERVICE QUALITY ON PATIENT LOYALTY WITH PATIENT SATISFACTION AS A MEDIATION VARIABLE AND SERVICE RATES AS A MODERATING VARIABLE IN LABKESDA, TANGERANG CITY

  Anthony Frederick , Fushen , Fushen

  330-335

  2026-04-10

  Statistics: 1

• EFFECT OF WORK DISCIPLINE AND QUALITY SERVICES TO COMMUNITY SATISFACTION IN THE DEPARTMENT OF POPULATION AND CIVIL REGISTRATION OF BANDA ACEH CITY

  Sutriani , Chalirafi , Ristati

  677-686

  2022-10-12

  Statistics: 167

• THE EFFECTIVENESS OF INSTAGRAM SOCIAL MEDIA MARKETING IN INCREASING BRAND AWARENESS OF THE INTEGRATED STATISTICS SERVICE OF BPS-STATISTICS TANGERANG REGENCY

  Reza Septian Pradana

  916-927

  2026-05-13

  Statistics: 53

• EVALUATION OF THE QUALITY OF ACADEMIC ADMINISTRATION SERVICESAT THE FACULTY OF VOCATIONAL SCIENCES, UNIVERSITY OF NORTH SUMATRA

  Akbar Reza Pratama , Meilita Tryana Sembiring , Evawany Yunita Aritonang

  1543-1550

  2025-08-27

  Statistics: 46

• THE EFFECT OF SPEED IN PROVIDING SERVICE, SERVICE OFFICER ABILITY AND QUALITY OF FACILITIES AND INFRASTRUCTURE ON PUBLIC SATISFACTION AT THE BELIAN VILLAGE OFFICE, BATAM DISTRICT, BATAM CITY

  Sri Marlinawati , Sabri , Sumardin

  74-79

  2026-02-28

  Statistics: 27

• THE EFFECT OF SERVICE QUALITY AND PRICE PERCEPTION ON REVISIT INTENTION MEDIATED BY TRUST AT PRIMAYA HOSPITAL BETANG PAMBELUM PALANGKARAYA

  Asty Selevani , Eka Desy Purnama , Fushen

  1145-1160

  2025-06-30

  Statistics: 51

• THE EFFECT OF IMPLEMENTING TECHNOLOGY AND INNOVATION MANAGEMENT THROUGH ELECTRICITY LOSS APPLICATION INNOVATION ON CUSTOMER SERVICE AT PLN ULP BUKITTINGGI

  Iman Rohmatan , Erwansyah

  1830-1843

  2025-08-26

  Statistics: 95

• THE EFFECT OF SERVICE QUALITY AND COMPANY COMMITMENT ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE (CASE STUDY AT PT. KARYA SEMANGAT MANDIRI) IN MEDAN NORTH SUMATERA INDONESIA)

  Lina , Sugiharto Pujangkoro , Muhammad Anggia Muchtar

  1388-1398

  2024-10-13

  Statistics: 65

• THE INFLUENCE OF SERVICE QUALITY AND FACILITIES ON CUSTOMER SATISFACTION AT BERLIAN ABADI HOTEL BANYUWANGI

  Wardha Nilawati

  1081-1100

  2022-12-14

  Statistics: 605

• IMPROVING DELIVERY SERVICE QUALITY OF LOCAL LOGISTIC SERVICE PROVIDER (LSP) COMPANY USING THE SIX SIGMA DMAIC METHODOLOGY

  Abdul Hakim Amiranto

  2142-2152

  2024-12-30

  Statistics: 67

• THE EFFECT OF SERVICE QUALITY AND PRICE ON CUSTOMER RETENTION MEDIATED BY CUSTOMER SATISFACTION IN THE OUTPATIENT UNIT OF RHC LAMPUNG CLINIC

  Yani Puji Mustika Sari , Hery Winoto Tj , Fushen

  171-179

  2025-02-25

  Statistics: 56

• ANALYSIS OF PRODUCT QUALITY AND SERVICE QUALITY ON INTENTION TO REVISIT THROUGH CONSUMER SATISFACTION AS AN INTERVENING VARIABLE IN OWN PICKED ORANGE AGROTOURISM IN KARO DISTRICT

  Indra Wahyudi , Elisabet Siahaan , Rahmanta

  1104-1116

  2024-08-27

  Statistics: 67

• THE INFLUENCE OF COMPETENCE AND WORKLOAD ON ASN PERFORMANCE IN THE NORTH SUMATRA ENVIRONMENT AND FORESTRY SERVICE

  Isma Zulaiha , Yeni Absah , Prihatin Lumbanraja

  1032-1038

  2024-08-27

  Statistics: 79

• THE RELATIONSHIP OF DAILY LIVING ACTIVITY (ADL) WITH ANXIETY LEVEL IN THE ELDERLY AT SOCIAL SERVICE UPT DEAF, SPEECH AND ELDERLY SOCIAL SERVICES PEMATANG SIANTAR

  Ricard Federik Marpaung , Pinondang Hotria Siregar

  57-62

  2022-02-26

  Statistics: 113

• THE EFFECT OF PRIVATE LABEL, SERVICE QUALITY, PRODUCT DISPLAY AND PRICE DISCOUNT ON IMPULSE BUYING AT PT. X MABAR HILIR BRANCH, MEDAN CITY

  Tiza Rahmadina , Sugih Arto Pujangkoro , Syafrizal Helmi Situmorang

  777-787

  2023-05-26

  Statistics: 466

• THE INFLUENCE OF RETAIL SERVICE QUALITY AND PRODUCT PRICES ON CONSUMER SATISFACTION AT SUZUYA PASAR ACEH BARU

  Retta Marina BR Siahaan , Sukaria Sinulingga , Sugih Arto Pujangkoro

  545-552

  2024-04-30

  Statistics: 81

• ANALYSIS OF THE EFFECT OF UNDERSTANDING, SOCIALIZATION, SERVICE QUALITY, AND MODERNIZATION OF ADMINISTRATIVE SYSTEM ON TAXPAYER COMPLIANCE WITH AWARENESS AS AN INTERVENING AT KPP PRATAMA MEDAN POLONIA

  Prasetya Putra Bangsa , Iskandar Muda , Khaira Amalia Fachrudin

  1473-1483

  2024-10-23

  Statistics: 60

• THE EFFECT OF WORK ENVIRONMENT, SERVICE, CUSTOMER SATISFACTION ON EMPLOYEE PERFORMANCE AT COFFEE SHOP GEKO MEDAN CITY

  Alisahelga Ivana Meliala , Muhammad Alfaredo Tarigan , Kiki Rizky Priwanda Putri , Kiki Rizky Priwanda Putri , Deni Faizal Mirza , Muhammaad Fadlan Mirza , Nurlina Harahap

  828-830

  2026-05-12

  Statistics: 4

• THE EFFECT OF MARKET ORIENTATION AND SERVICE INNOVATION ON MARKETING PERFORMANCE MEDIATED BY COMPETITIVE ADVANTAGE

  Hendra , Hery Winoto Tj , Melitina Tecoalu

  351-360

  2022-06-30

  Statistics: 316

• THE EFFECT OF MODERNIZATION OF TAX ADMINISTRATION SYSTEM, TAX SANCTIONS AND QUALITY OF TAX SERVICES ON INDIVIDUAL TAXPAYER COMPLIANCE WITH TAX KNOWLEDGE AS A MODERATING VARIABLENORTH BATAM PRIMARY

  Muhammad Fajar Erdiawan , Bambang Satriawan , Muammar Khaddafi

  1360-1372

  2024-08-30

  Statistics: 121