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• THE EFFECTS OF FACILITIES, INFORMATION SYSTEMS, AND INTEGRITY ON SERVICE SATISFACTION, WITH SERVICE QUALITY AS AN INTERVENING VARIABLE, AT THE BPS – STATISTICS BATAM MUNICIPALITY

  Debora Sinaga , Ngaliman , Mohamad Gita Indrawan

  2484-2499

  2026-08-24

  Statistics: 17

• THE ROLE OF ORGANIZATION, EMPLOYEE COMPETENCE, AND AVAILABILITY OF INFRASTRUCTURE TOWARDS USER SATISFACTION WITH SERVICE QUALITY AS AN INTERVENING VARIABLE AT THE MAIN CUSTOMS AND EXCISE SERVICE OFFICE TYPE B BATAM

  Rinaldi Adriansyah , Bambang Satriawan , Sri Yanti , Dahlan Gunawan

  2877-2890

  2026-09-23

  Statistics: 8

• DETERMINATION OF PARKING FACILITIES, PARKING RATES PARKING FACILITIES AND PARKING SUPERVISION TOWARDS SERVICE QUALITY THROUGH PARKING SERVICE USER SATISFACTION

  Yoana Badra , Chablullah Wibisono , Mohamad Gita Indrawan

  1292-1300

  2024-08-30

  Statistics: 156

• ANALYSIS OF PRODUCT QUALITY AND SERVICE QUALITY ON INTENTION TO REVISIT THROUGH CONSUMER SATISFACTION AS AN INTERVENING VARIABLE IN OWN PICKED ORANGE AGROTOURISM IN KARO DISTRICT

  Indra Wahyudi , Elisabet Siahaan , Rahmanta

  1104-1116

  2024-08-27

  Statistics: 79

• THE EFFECT OF SERVICE REQUIREMENTS, SERVICE PROCEDURES, SERVICE TIME AND SERVICE RATES ON PUBLIC SATISFACTION AT THE ORGANIZATIONAL OFFICE OF THE BATAM CITY REGIONAL SECRETARIAT

  Nurhasanah , Sabri , Sumardin

  92-97

  2026-02-28

  Statistics: 50

• EVALUATION OF THE EFFECTIVENESS OF THE IMPLEMENTATION OF SERVICE STANDARD POLICIES ON SERVICE QUALITY IN THE CALIBRATION LABORATORY OF THE TESTING AND TESTING UPT MEDAN GOODS QUALITY CERTIFICATION

  Eka Farra Dewi Sitompul , Sukaria Sinulingga , Fadli , Sugih Arto , Syafrizal Helmi

  584-590

  2026-04-18

  Statistics: 48

• EFFECT OF SERVICE MARKETING MIX AND SERVICE QUALITY THROUGH CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN BANK BTPN ZAINUL ARIFIN MEDAN

  Indah Ardhina Oktaria , Endang Sulistya Rini , Paham Ginting

  1095-1103

  2023-06-23

  Statistics: 592

• EVALUATING THE SUCCESS OF CLOUD ACCOUNTING IN CAFES AND RESTAURANTS IN PEMATANG SIANTAR: PERSPECTIVE OF THE INFORMATION SYSTEM SUCCESS THEORY

  Fitri Ramadhani , Sambas Ade Kesuma , Parapat Gultom

  2181-2190

  2025-08-25

  Statistics: 85

• THE EFFECT OF SERVICE QUALITY ON PATIENT LOYALTY WITH PATIENT SATISFACTION AS A MEDIATION VARIABLE AND SERVICE RATES AS A MODERATING VARIABLE IN LABKESDA, TANGERANG CITY

  Anthony Frederick , Fushen , Fushen

  330-335

  2026-04-10

  Statistics: 49

• THE EFFECT OF PRODUCT QUALITY AND SERVICE QUALITY ON CUSTOMER SATISFACTION WITH PRICE AS A MODERATING VARIABLE AT KALANI CAFE

  Ade Sandy Irwansyah Rangkuti , . Lyza Tahura Chairunnisa

  8849-8860

  2026-10-26

  Statistics: 2

• THE INFLUENCE OF SERVICE QUALITY, PRODUCT AVAILABILITY AND PRODUCT QUALITY ON PURCHASE DECISIONS AT HAWLA FASHION STORE

  Natasya Viona Amelia , Aisyah Azhar Adam

  2833-2844

  2026-11-05

  Statistics: 0

• THE INFLUENCE OF SERVICE QUALITY, FOOD QUALITY, AND PLACE IDENTITY ON CUSTOMER SATISFACTION AND ITS IMPACT ON VISITOR LOYALTY AT THE PIM FOOD COURT CULINARY DESTINATION IN NORTH ACEH REGENCY

  Muhammad Taufan Syahqran Zazil , Mohd. Heikal , Sapna Biby , Jullimursyida , Adnan , Nurainun

  2963-2977

  2026-09-23

  Statistics: 3

• THE EFFECT OF SERVICE QUALITY AND PRICE PERCEPTION ON REVISIT INTENTION MEDIATED BY TRUST AT PRIMAYA HOSPITAL BETANG PAMBELUM PALANGKARAYA

  Asty Selevani , Eka Desy Purnama , Fushen

  1145-1160

  2025-06-30

  Statistics: 75

• THE EFFECT OF SERVICE QUALITY AND COMPANY COMMITMENT ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE (CASE STUDY AT PT. KARYA SEMANGAT MANDIRI) IN MEDAN NORTH SUMATERA INDONESIA)

  Lina , Sugiharto Pujangkoro , Muhammad Anggia Muchtar

  1388-1398

  2024-10-13

  Statistics: 90

• THE INFLUENCE OF SERVICE QUALITY, FACILITIES AND LOCATION ON THE SATISFACTION OF BPJS INPATIENTS AT SINAR HUSNI GENERAL HOSPITAL

  Risda Sakilah Lbs , Aisyah Azhar Adam

  3635-3645

  2026-11-04

  Statistics: 0

• LEADERSHIP, EMPLOYEE COMPETENCE, AND FACILITIES AS DETERMINANTS OF SERVICE QUALITY: SELF-EFFICACY MEDIATION AT BATAM CUSTOMS PASSENGER TERMINALS

  Tuah Saidi Mardhona S , Bambang Satriawan , Nolla Puspita Dewi , Basri

  3186-3194

  2026-10-03

  Statistics: 3

• EFFECT OF WORK DISCIPLINE AND QUALITY SERVICES TO COMMUNITY SATISFACTION IN THE DEPARTMENT OF POPULATION AND CIVIL REGISTRATION OF BANDA ACEH CITY

  Sutriani , Chalirafi , Ristati

  677-686

  2022-10-12

  Statistics: 190

• THE EFFECT OF SERVICE QUALITY, CUSTOMER SATISFACTION, AND PERCEIVED VALUE ON CUSTOMER LOYALTY WITH COMMUNICATION QUALITY AS A MODERATING VARIABLE (A CASE STUDY OF BANK JATIM KCP MALANG CUSTOMERS)

  Jefry Wahyu Santoso , Arief Noviarakhman Zagladi

  433-454

  2026-04-28

  Statistics: 41

• ANALYSIS OF THE INFLUENCE OF SYSTEM AND SERVICE QUALITY ON USER SATISFACTION OF THE YOGYAKARTA ELECTRONIC PROCUREMENT SYSTEM

  Drajad Aprilianto Nugroho , Linawati

  82-91

  2025-02-25

  Statistics: 108

• EVALUATION OF THE QUALITY OF ACADEMIC ADMINISTRATION SERVICESAT THE FACULTY OF VOCATIONAL SCIENCES, UNIVERSITY OF NORTH SUMATRA

  Akbar Reza Pratama , Meilita Tryana Sembiring , Evawany Yunita Aritonang

  1543-1550

  2025-08-27

  Statistics: 65

• THE EFFECT OF PRODUCT QUALITY, SERVICE AND TARIFFS ON BILL PAYMENT COMPLIANCE THROUGH CUSTOMER SATISFACTION LEVEL IN THE HOUSEHOLD CATEGORY AT PT AIR BATAM HILIR

  Gana Vige Ortega , Ngaliman , Sri Yanti

  2071-2078

  2025-09-22

  Statistics: 97

• THE EFFECT OF PRICE, STORE AMBIENCE AND SERVICE QUALITY ON CUSTOMER LOYALTY AT FRITTO CHICHEN IN MEDAN CITY

  Delina Hati Maduwu , Tika Nirmala Sari

  1640-1648

  2026-07-13

  Statistics: 24

• THE EFFECT OF PRIVATE LABEL, SERVICE QUALITY, PRODUCT DISPLAY AND PRICE DISCOUNT ON IMPULSE BUYING AT PT. X MABAR HILIR BRANCH, MEDAN CITY

  Tiza Rahmadina , Sugih Arto Pujangkoro , Syafrizal Helmi Situmorang

  777-787

  2023-05-26

  Statistics: 501

• ANALYSIS OF SERVICE QUALITY IN IMPROVING CUSTOMER SATISFACTION AT KOPERASI USAHA BARU IN TIDORE ISLANDS CITY

  Nurafni Kader , Farid Madjodjo , Imran Yunus

  8968-8972

  2026-10-30

  Statistics: 2

• THE EFFECT OF PROMOTION, BRAND IMAGE AND SERVICE QUALITY ON CUSTOMER LOYALTY AT KENTUCKY FRIED'S FAST FOOD RESTAURANT CHICKEN (KFC) IN LHOKSEUMAWE CITY

  Wahyu Syahputra , Hamdiah , Adnan , Rusydi

  1018-1030

  2026-05-26

  Statistics: 58