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• PATIENT COMPLAINT MANAGEMENT AS A STRATEGY TO IMPROVE THE QUALITY OF HOSPITAL SERVICES

  Fatia Ulfia Putri , Vip Paramarta

  5498-5503

  2025-09-24

  Statistics: 179

• ENHANCING PROJECT MANAGEMENT EFFICIENCY IN THE DEVELOPMENT OF PUBLIC SERVICE COMPLAINT APPLICATIONS

  Indah Dwijayanthi Nirmala , Ade Tamin

  7281-7193

  2025-10-29

  Statistics: 105

• ANALYSIS OF TOTAL QUALITY MANAGEMENT (TQM) BY EMPLOYEES TOWARDS CONSTRUCTIVE IMPROVEMENT EFFORTS IN HOSPITAL

  Istahara , Abdul Gani Sidqi , Vip Paramarta , Farida Yuliaty , Kosasih , Fitriana

  3480-3490

  2026-02-14

  Statistics: 31

• APPLICATION OF THE ANALYTIC HIERARCHY PROCESS METHOD IN EVALUATING PUBLIC COMPLAINT HANDLING SERVICE SATISFACTIONTHROUGH THE RAPID RESPONSE COMMUNITY (CRM) SYSTEM OF THE DKI JAKARTA PROVINCIAL GOVERNMENT

  Andika Wisnuadji Putra Soebroto , Utomo Sarjono Putro

  2020-2027

  2026-01-17

  Statistics: 86