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• THE INFLUENCE OF SELF-SERVICE TECHNOLOGY AND CUSTOMER RELATIONSHIP MARKETING ON BANK MUAMALAT MALANG CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS A MEDIATING VARIABLE

  Aisyah Rokhma , Ronny Malavia Mardani , Ridwan Basalamah

  1705-1712

  2025-05-29

  Statistics: 133

• EXPLORING THE NEXUS BETWEEN CUSTOMER RELATIONSHIP MANAGEMENT (CRM), CUSTOMER BONDING, PATIEN SATISFACTTION AND PATIENT LOYALTY

  Reni Septa Anggraeni , Haris Hermawan , Mohammad Thamrin

  2064-2073

  2025-01-01

  Statistics: 155

• ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT AND SERVICE QUALITY TOWARDS CUSTOMER LOYALTY WITHCUSTOMER SATISFACTION AS AN INTERVENING VARIABLE AT PT. BADAK ICE DRINK FACTORY IN PEMATANG SIANTAR

  Risma Nurhaini Munthe , Nurafrina Siregar , Erwansyah

  3337-3349

  2025-07-24

  Statistics: 438

• ANALYZING THE EFFECTS OF OMNICHANNEL STRATEGY AND CUSTOMER EXPERIENCE ON LOYALTY: THE MEDIATING ROLE OF CUSTOMER SATISFACTION

  Sarah Madaniah , Arlina Nurbaity Lubis , Endang Sulistya Rini

  1575-1588

  2025-05-29

  Statistics: 167

• ANALYSIS OF THE INFLUENCE OF PRODUCT QUALITY AND SERVICE QUALITY ON CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION AT KAFE KUDU, JALAN SEI PETANI, MEDAN CITY

  Najmus Tsaqib , Iskandarini , Beby Karina Fawzeea Sembiring

  751-761

  2025-12-23

  Statistics: 233

• SOCIAL MEDIA ANALYSIS AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER LOYALTY AT PT. KATIGA RITEL STRENGINDO (K3 MART) MEDAN

  Jhony , Mesra B , Muhammad Dharma Tuah Putra Nasution

  7624-7631

  2025-11-10

  Statistics: 204

• ANALYSIS OF SOCIAL FORESTRY BUSINESS MANAGEMENT IN FOREST MANAGEMENT UNIT (FMU) REGION I STABAT LANGKAT REGENCY

  Zumar Halim Rambe , Oding Affandi , Delvian Delvian

  1111-1119

  2025-05-21

  Statistics: 118

• THE EFFECT OF COMPENSATION AND TRAINING ON WORK MOTIVATION WITH INDIVIDUAL CHARACTERISTICS AS A MODERATING VARIABLE AT PT PLN (PERSERO) UP3 PEMATANG SIANTAR

  Rahmat Sihombing , Mesra B , Muhammad Isa Indrawan , Kiki Farida Ferine

  3730-3737

  2025-08-10

  Statistics: 208

• HRM PRACTICESON EMPLOYEE PERCEPTION AND ITS EFFECT ON ORGANIZATIONAL COMMITMENT

  Dr. Aajaz Ahmad Hajam , Alphonsa S John

  17-44

  2023-03-20

  Statistics: 318

• E-PERCEIVED VALUE AND E-PERCEIVED RISK ON E-LOYALTY WITH E-COMMERCE AS A MODERATING VARIABLE IN CONVENTIONAL BANKING (PRIVATE BANKS) IN INDONESIA

  Nurul Kholifah

  2829-2839

  2026-01-31

  Statistics: 150