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• THE INFLUENCE OF MEDICAL SERVICE QUALITY AND TRUST ON LOYALTY WITH PATIENT SATISFACTION AS AN INTERVENING VARIABLE IN THE INPATIENT WARD OF BHAYANGKARA HOSPITAL BANJARMASIN

  Putriana Sitompul , Farida Yuliaty , Ayu Laili Rahmiyati , Kosasih , Vip Paramarta , Fitriana

  534-547

  2025-12-13

  Statistics: 220

• THE EFFECT OF RELIABILITY AND EMPATHY ON PATIENT SATISFACTION AND ITS IMPLICATIONS ON PATIENT TRUST (Study at Melati Hospital, Sungai Penuh City, Jambi Province)

  Maulana , Dr. Taufik Zulfikar, S.E., M.M , Dr. Ayu Laili Rahmiyati, S.KM., M.M , Dr. Taufan Nugroho, Sp.And., MMRS , Dr. Haddan Dongoran, S.E., M.Si , Assoc. Prof. Dr. VIP Paramarta

  4326-4330

  2026-03-28

  Statistics: 26

• THE EFFECT OF SERVICE QUALITY AND PATIENT SATISFACTION ON PATIENT LOYALTY MEDIATED BY PATIENT TRUST AT RUMAH INDONESIA SEHAT (RIS) HOSPITAL

  Fenny Kristinawati , Wani Devita Gunardi , Fushen

  701-717

  2023-01-20

  Statistics: 722

• THE INFLUENCE OF BRAND IMAGE, TRUST, AND SERVICE QUALITY ON REVISIT INTENTION MEDIATED BY PATIENT SATISFACTION (CASE STUDY AT THE BHAYANGKARA HOSPITAL OF THE YOGYAKARTA SPECIAL REGION REGIONAL POLICE)

  Ahmad Syakur Banafif , Kosasih , Rulia , Etty Sofia Mariati Asnar , Farida Yuliaty , Vip Paramarta

  3501-3514

  2026-02-15

  Statistics: 187

• THE INFLUENCE OF TELEMEDICINE SERVICES, PATIENT TRUST, AND SATISFACTION ON INTEREST IN USING DIGITAL HEALTH PLATFORMS

  Jeanny Kathleen Hartini , Vip Paramarta , Kosasih , Farida Yuliaty

  45-50

  2025-02-16

  Statistics: 442

• THE INFLUENCE OF SERVICE QUALITY ON OUTPATIENT SATISFACTION AT THE TELUK BINTUNI HOSPITAL WHICH IS MEDIATED BY CULTURE AND BELIEFS

  Wiendo Syahputra Yahya , Saparso , Fushen

  262-283

  2024-07-21

  Statistics: 117

• PATIENT COMPLAINT MANAGEMENT AS A STRATEGY TO IMPROVE THE QUALITY OF HOSPITAL SERVICES

  Fatia Ulfia Putri , Vip Paramarta

  5498-5503

  2025-09-24

  Statistics: 327

• ANALYSIS OF IMPROVING ORGANIZATIONAL COMPETITIVENESS THROUGH IMPLEMENTATION OF SIMRS SECURITY SYSTEM IN HOSPITALS: LITERATURE REVIEW

  Ranita Rizky Putri , Kosasih

  5858-5863

  2025-10-04

  Statistics: 272

• IMPLEMENTATION OF MARKETING MIX STRATEGY IN ATTRACTING PATIENTS' INTEREST IN TREATMENT AT MAYJEN HM RYACUDU REGIONAL HOSPITAL, BUMI CITY, NORTH LAMPUNG REGENCY

  Finny Redjeki , Etty Sofia Mariati Asnar , Yuana Cita Adhyaksa Putri , Vip Paramarta , Ayu Laili Rahmiyati , Farida Yuliaty

  4321-4325

  2026-03-28

  Statistics: 87

• THE INFLUENCE OF GREEN HOSPITAL PRACTICES AND MEDICAL WASTE MANAGEMENT EFFICIENCY ON HOSPITAL IMAGE

  Melinia Cahaya Fitri , Kosasih

  4394-4403

  2026-03-21

  Statistics: 126

• DENTAL SERVICES MARKETING IN PRACTICES

  Daryono , Wirawan Dony Dahana , Yuary Farradia

  5137-5146

  2025-09-13

  Statistics: 248