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• THE EFFECT OF SERVICE QUALITY ON PARTICIPANT SATISFACTION AND ITS IMPACT ON PARTICIPANT LOYALTY OF BPJS KETENAGAKERJAAN NORTH MEDAN BRANCH

  Laura Agustina Hasibuan , Sukaria Sinulingga , Linda T. Maas

  239-252

  2023-02-10

  Statistics: 159

• THE EFFECT OF PERCEIVED EASE OF USE AND PERCEIVED USEFULNESS ON CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER INTENTION TO USE QRIS

  Muhammad Fadil , Jullimursyida , Mariyudi , Ikramuddin , Naufal Bachri , Yanita

  1612-1622

  2024-10-30

  Statistics: 75

• THE EFFECT OF SERVICE QUALITY AND HOSPITAL FACILITIES ON PATIENT LOYALTY WITH PATIENT SATISFACTION AS A MEDIATION VARIABLE (STUDY AT PKU MUHAMMADIYAH HOSPITAL BLORA)

  Mazirul Agung Santara , Wani Devita Gunardi

  92-108

  2025-02-25

  Statistics: 66

• THE EFFECTS OF GREEN PERCEIVED VALUE ON GREEN CUSTOMER LOYALTY THROUGH GREEN SATISFACTION AND GREEN TRUST (A STUDY OF THE USERS OF AVOSKIN SKINCARE PRODUCT IN MALANG CITY)

  Nafilah Fauziyah Mahartin , Mugiono , Sudjatno

  2051-2058

  2023-12-24

  Statistics: 297

• EVALUATION OF POLICY TRANSFORMATION IN THE DISRUPTION ERA IN THE EFFORT TO ACHIEVE FINANCIAL MANAGEMENT PERFORMANCE TARGETS BASED ON THE JOB SATISFACTION LEVELS OF EDUCATIONAL FINANCIAL MANAGERS AT NORTH SUMATRA UNIVERSITY

  Erjan Fikry Antari , Prihatin Lumbanraja , R. Hamdani Harahap

  56-70

  2025-01-22

  Statistics: 38

• THE EFFECT OF REWARDS, TRANSFORMATIONAL LEADERSHIP AND WORK ENVIRONMENT ON EMPLOYEE LOYALTY WITH JOB SATISFACTION AS A MODERATING VARIABLE AT PT PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTATION UNIT (UP3) PADANGSIDIMPUAN

  Berta Gracela Manalu , Kiki Farida Ferne , Sri Rahayu

  1777-1791

  2025-08-26

  Statistics: 51

• THE EFFECT OF EXTRINSIC MOTIVATION AND JOB STRESS ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS AN INTERVENING VARIABLE AT PT. BANK NEGARA INDONESIA (PERSERO) TBK. USU BRANCH MEDAN

  Holong Melisa Sari Pasaribu , Ritha F Dalimunthe , Beby Karina F. Sembiring

  1333-1351

  2023-04-30

  Statistics: 603

• THE INFLUENCE OF SERVICE QUALITY AND FACILITIES ON CUSTOMER SATISFACTION AT BERLIAN ABADI HOTEL BANYUWANGI

  Wardha Nilawati

  1081-1100

  2022-12-14

  Statistics: 603

• A STUDY ON THE IMPACT OF COFFEE LELET JHON SERVICE QUALITY ON CUSTOMER

  Hendri Wibowo , Widiyanti Cahyani , Endah Subekti , Ahmad Arif Darmawan

  130-140

  2024-02-18

  Statistics: 210

• THE INFLUENCE OF CUSTOMER-CENTRIC STRATEGY TOWARD TOURIST SATISFACTION

  Agustinawati , Samsidar , Halida Bahri , Juliana , Pendi

  347-354

  2021-12-16

  Statistics: 461

• THE EFFECT OF PERCEIVED EASE OF USE AND PERCEIVED USEFULNESS ON CUSTOMER SATISFACTION AND INTENTION TO CONTINUE USE E-WALLET IN THE COMMUNITY OF LHOKSEUMAWE CITY

  Sapna Biby , Fachry Zaldi , Mariyudi , Naufal Bachri , Adnan , Ikramuddin

  2242-2252

  2025-11-17

  Statistics: 56

• ANALYSIS OF INVESTOR LOYALTY ON STOCK BROKERAGE COMPANIES: EMPIRICAL EVIDENCE IN INDIVIDUAL STOCK INVESTORS IN ACEH PROVINCE

  Thasrif Murhadi , Desi Purnamasari , Suhad

  263-274

  2023-02-11

  Statistics: 380

• UTILIZING SIX SIGMA TO MINIMIZE DEFECTS IN GAMIS AND TUNICS PRODUCTION AT MOOI CLOTHING LINE

  Sultansyah Ilham Ramadhan

  1954-1969

  2024-12-30

  Statistics: 98

• ANALYSIS OF OPERATIONAL FAILURES AT PT. APP USING ROOT CAUSE ANALYSIS

  Abdullah Ayman Salmin

  1825-1834

  2024-12-30

  Statistics: 84

• IMPROVING QUALITY IN ATM CARD PRODUCTION AT PT. DEF USING SIX SIGMA METHODOLOGY

  Muhammad Farrel Apta Fedora

  1847-1855

  2025-01-02

  Statistics: 70

• STRATEGY ANALYSIS OF BUILDING CUSTOMER LOYALTY INDIHOME PT. TELECOMMUNIKASI INDONESIA Tbk

  Dhery Wiranata Surya , Endang Sulistya Rini , Beby Karina Fawzeea Sembiring

  1104-1113

  2023-06-23

  Statistics: 171

• PERFORMANCE MEASUREMENT ANALYSIS RELATED TO CHANGES IN NOMENCLATURE AT THE ANIMAL, FISH, AND PLANT QUARANTINE OFFICE OF THE RIAU ISLANDS USING THE BALANCE SCORECARD (BSC) MODEL

  Liza Rickiany , Ngaliman , Sarmini

  2014-2024

  2025-09-21

  Statistics: 99

• DOES YOUNG MUSLIMAH RELIGIOSITY REALLY SERVE A MODERATOR BETWEEN LIFESTYLE, MOTIVATION, AND PURCHASE DECISION?

  Naufal Bachri

  497-507

  2021-12-31

  Statistics: 183

• IMPROVING DELIVERY SERVICE QUALITY OF LOCAL LOGISTIC SERVICE PROVIDER (LSP) COMPANY USING THE SIX SIGMA DMAIC METHODOLOGY

  Abdul Hakim Amiranto

  2142-2152

  2024-12-30

  Statistics: 62

• PERFORMANCE MEASUREMENT ANALYSIS RELATED TO CHANGES IN NOMENCLATURE AT THE ANIMAL, FISH, AND PLANT QUARANTINE OFFICE OF THE RIAU ISLANDS USING THE BALANCE SCORECARD (BSC) MODEL

  Liza Rickiany , Ngaliman , Sarmini

  2014-2024

  2025-08-31

  Statistics: 59

• ANALYSIS OF SENTIMENT ON USE OF MOBILE BANKING AT BANK SUMUT USING THE NAIVE BAYES METHOD

  Haposan Arthur Fransiskus Turnip , Nazaruddin , Sugih Arto Pujangkoro

  710-721

  2024-06-30

  Statistics: 130

• ANALYSIS OF THE INFLUENCE OF BRAND IMAGE, SERVICE QUALITY AND STORE ATMOSPHERE ON CUSTOMER SATISFACTION CAFE RUANG SARCA MEDAN

  Euodia Grace Maranatha , Endang Sulistya Rini , Syafrizal Helmi Situmorang

  1165-1182

  2023-06-27

  Statistics: 681

• DEFECT PRODUCT REDUCTION IN RICE PRODUCTION AT UD JAVA DWIPA USING SIX SIGMA METHOD

  Reza Ahaddin Ramadhan

  2014-2027

  2024-12-30

  Statistics: 84