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• THE EFFECT OF WORK ENVIRONMENT, SERVICE, CUSTOMER SATISFACTION ON EMPLOYEE PERFORMANCE AT COFFEE SHOP GEKO MEDAN CITY

  Alisahelga Ivana Meliala , Muhammad Alfaredo Tarigan , Kiki Rizky Priwanda Putri , Kiki Rizky Priwanda Putri , Deni Faizal Mirza , Muhammaad Fadlan Mirza , Nurlina Harahap

  828-830

  2026-05-12

  Statistics: 22

• ANALYSIS OF THE EFFECT OF CUSTOMER SATISFACTION ON PURCHASE DECISIONS AT COFFEESHOP"SELASA_COMMUNA" MEDAN

  Ratu Aisyah Ratih Primaputri , Sirojuzilam , Iskandarini

  1225-1234

  2023-07-05

  Statistics: 279

• ANALYSIS OF FACTORS AFFECTING CUSTOMER SATISFACTION WITH MS GLOW SKIN CARE IN KOTA TEBING TINGGI

  Rahmaniar , Rico Nur Ilham , Irada Sinta , Purna Laxmi Jamatia

  773-782

  2022-10-23

  Statistics: 982

• THE ANALYSIS OF THE EFFECT OF SERVICE QUALITY, PRICE AND WORD-OF-MOUTH ON CUSTOMER SATISFACTION AT GRAND KUPI BLANG PULO

  Radja Alvarezi , Halida Bahri

  1970-1977

  2026-07-25

  Statistics: 1

• THE EFFECT OF SERVICE QUALITY, CUSTOMER SATISFACTION, AND PERCEIVED VALUE ON CUSTOMER LOYALTY WITH COMMUNICATION QUALITY AS A MODERATING VARIABLE (A CASE STUDY OF BANK JATIM KCP MALANG CUSTOMERS)

  Jefry Wahyu Santoso , Arief Noviarakhman Zagladi

  433-454

  2026-04-28

  Statistics: 4

• ANALYSIS OF BRAND IMAGE, BRAND TRUST, CUSTOMER EXPERIENCE ON CUSTOMER SATISFACTION THROUGH PERCEIVED VALUE BANK SYARIAH INDONESIA (STUDY AT BSI KCP KRAKATAU)

  Ahmad Fadli , Beby Karina F. Sembiring , Syafrizal Helmi Situmorang

  445-455

  2023-03-28

  Statistics: 906

• THE INFLUENCE OF USER EXPERIENCE AND USER INTERFACE ON CUSTOMER LOYALTY THROUGH CINEMA CUSTOMER SATISFACTION THAT USED TIX ID APPLICATION IN MEDAN CITY

  Youanita Tri Sevanya Damanik , Endang Sulistya Rini , Beby Karina Fawzeea Sembiring

  1117-1126

  2024-08-27

  Statistics: 121

• THE EFFECT OF PRODUCT QUALITY ON CONSUMER BUYING INTEREST WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE BLACK MARKET TEBING TINGGI ONLINE STORE

  Hastuti Handayani Harahap

  453-462

  2022-06-30

  Statistics: 266

• THE EFFECT OF SERVICE QUALITY, BRAND IMAGE AND PROMOTION ON CUSTOMER SATISFACTION AT CV. ABC HARDWARE INDUSTRY MEDAN SUNGGAL

  Yessica Andiny Chandra , Friska Rosanti Zega , Helen Aurora , Nirwana Br Bangun , Jarungjung Hutagaol

  620-632

  2026-04-15

  Statistics: 64

• THE ROLE OF CUSTOMER SATISFACTION IN MEDIATING THE INFLUENCE OF PERCEIVED PRODUCT QUALITY AND BRAND IMAGE ON REPURCHASE DECISIONS AT ROMA TOP TEBING TINGGI

  Sarwoto , Nurhafizah Buaya , Bobby Hartanto , Suci Etri Jayanti. S , Fitrianingsih

  15-22

  2024-02-15

  Statistics: 202

• THE EFFECT OF SERVICE QUALITY ON PARTICIPANT SATISFACTION AND ITS IMPACT ON PARTICIPANT LOYALTY OF BPJS KETENAGAKERJAAN NORTH MEDAN BRANCH

  Laura Agustina Hasibuan , Sukaria Sinulingga , Linda T. Maas

  239-252

  2023-02-10

  Statistics: 171

• THE EFFECT OF PERCEIVED EASE OF USE AND PERCEIVED USEFULNESS ON CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER INTENTION TO USE QRIS

  Muhammad Fadil , Jullimursyida , Mariyudi , Ikramuddin , Naufal Bachri , Yanita

  1612-1622

  2024-10-30

  Statistics: 84

• THE EFFECT OF SERVICE QUALITY AND HOSPITAL FACILITIES ON PATIENT LOYALTY WITH PATIENT SATISFACTION AS A MEDIATION VARIABLE (STUDY AT PKU MUHAMMADIYAH HOSPITAL BLORA)

  Mazirul Agung Santara , Wani Devita Gunardi

  92-108

  2025-02-25

  Statistics: 72

• THE EFFECTS OF GREEN PERCEIVED VALUE ON GREEN CUSTOMER LOYALTY THROUGH GREEN SATISFACTION AND GREEN TRUST (A STUDY OF THE USERS OF AVOSKIN SKINCARE PRODUCT IN MALANG CITY)

  Nafilah Fauziyah Mahartin , Mugiono , Sudjatno

  2051-2058

  2023-12-24

  Statistics: 308

• EVALUATION OF POLICY TRANSFORMATION IN THE DISRUPTION ERA IN THE EFFORT TO ACHIEVE FINANCIAL MANAGEMENT PERFORMANCE TARGETS BASED ON THE JOB SATISFACTION LEVELS OF EDUCATIONAL FINANCIAL MANAGERS AT NORTH SUMATRA UNIVERSITY

  Erjan Fikry Antari , Prihatin Lumbanraja , R. Hamdani Harahap

  56-70

  2025-01-22

  Statistics: 45

• THE EFFECT OF REWARDS, TRANSFORMATIONAL LEADERSHIP AND WORK ENVIRONMENT ON EMPLOYEE LOYALTY WITH JOB SATISFACTION AS A MODERATING VARIABLE AT PT PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTATION UNIT (UP3) PADANGSIDIMPUAN

  Berta Gracela Manalu , Kiki Farida Ferne , Sri Rahayu

  1777-1791

  2025-08-26

  Statistics: 69

• THE EFFECT OF EXTRINSIC MOTIVATION AND JOB STRESS ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS AN INTERVENING VARIABLE AT PT. BANK NEGARA INDONESIA (PERSERO) TBK. USU BRANCH MEDAN

  Holong Melisa Sari Pasaribu , Ritha F Dalimunthe , Beby Karina F. Sembiring

  1333-1351

  2023-04-30

  Statistics: 622

• THE INFLUENCE OF SERVICE QUALITY AND FACILITIES ON CUSTOMER SATISFACTION AT BERLIAN ABADI HOTEL BANYUWANGI

  Wardha Nilawati

  1081-1100

  2022-12-14

  Statistics: 614

• A STUDY ON THE IMPACT OF COFFEE LELET JHON SERVICE QUALITY ON CUSTOMER

  Hendri Wibowo , Widiyanti Cahyani , Endah Subekti , Ahmad Arif Darmawan

  130-140

  2024-02-18

  Statistics: 230

• THE INFLUENCE OF CUSTOMER-CENTRIC STRATEGY TOWARD TOURIST SATISFACTION

  Agustinawati , Samsidar , Halida Bahri , Juliana , Pendi

  347-354

  2021-12-16

  Statistics: 480

• THE EFFECT OF PERCEIVED EASE OF USE AND PERCEIVED USEFULNESS ON CUSTOMER SATISFACTION AND INTENTION TO CONTINUE USE E-WALLET IN THE COMMUNITY OF LHOKSEUMAWE CITY

  Sapna Biby , Fachry Zaldi , Mariyudi , Naufal Bachri , Adnan , Ikramuddin

  2242-2252

  2025-11-17

  Statistics: 97

• ANALYSIS OF INVESTOR LOYALTY ON STOCK BROKERAGE COMPANIES: EMPIRICAL EVIDENCE IN INDIVIDUAL STOCK INVESTORS IN ACEH PROVINCE

  Thasrif Murhadi , Desi Purnamasari , Suhad

  263-274

  2023-02-11

  Statistics: 403

• THE IMPACT OF BALANCED SCORECARD IMPLEMENTATION ON PERFORMANCE IN MANUFACTURING AND SERVICE SECTORS: A SYSTEMATIC LITERATURE REVIEW (2019–2024)

  Shafira Widya Ramadhanti , Sopiah , Arief Noviarakhman Zagladi

  388-403

  2026-04-28

  Statistics: 12

• UTILIZING SIX SIGMA TO MINIMIZE DEFECTS IN GAMIS AND TUNICS PRODUCTION AT MOOI CLOTHING LINE

  Sultansyah Ilham Ramadhan

  1954-1969

  2024-12-30

  Statistics: 111

• ANALYSIS OF OPERATIONAL FAILURES AT PT. APP USING ROOT CAUSE ANALYSIS

  Abdullah Ayman Salmin

  1825-1834

  2024-12-30

  Statistics: 90