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• THE EFFECTS OF GREEN PERCEIVED VALUE ON GREEN CUSTOMER LOYALTY THROUGH GREEN SATISFACTION AND GREEN TRUST (A STUDY OF THE USERS OF AVOSKIN SKINCARE PRODUCT IN MALANG CITY)

  Nafilah Fauziyah Mahartin , Mugiono , Sudjatno

  2051-2058

  2023-12-24

  Statistics: 342

• THE EFFECT OF SERVICE QUALITY ON PARTICIPANT SATISFACTION AND ITS IMPACT ON PARTICIPANT LOYALTY OF BPJS KETENAGAKERJAAN NORTH MEDAN BRANCH

  Laura Agustina Hasibuan , Sukaria Sinulingga , Linda T. Maas

  239-252

  2023-02-10

  Statistics: 217

• THE MEDIATING EFFECT OF LIFESTYLE ON THE INFLUENCE OF COUNTRY OF ORIGIN AND FANATICISM ON CUSTOMER LOYALTY

  Sophia Purnama Simanjuntak , Jenny Yulis Sara Azhari , Sarwoto , Willy Cahyadi

  1355-1367

  2026-06-02

  Statistics: 65

• CULTURAL EXPERIENCE AS MEDIATOR IN CONNECTION CUSTOMER EXPERIENCE AND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY: STUDIES CASE BRAND THE SPONGE HERBS MAKASSAR

  Mustikawati , Eric Harianto , Natalia Christiani

  2008-2029

  2026-07-29

  Statistics: 39

• THE EFFECT OF CUSTOMER EXPERIENCE ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION TO USERS OF TRANSPORTATION SERVICES ONLINE IN MEDAN CITY

  Ira Hairani Br. Damanik , Fadli , Syafrizal Helmi Situmorang

  1090-1094

  2023-06-23

  Statistics: 430

• ANALYSIS OF THE INFLUENCE OF TRUST AND BRAND IMAGE ON CONSUMER SATISFACTION IN PRODUCT PURCHASES ON THE TOKOPEDIA APPLICATION AND IMPACT ON CUSTOMER LOYALTY (Case Study on Tokopedia Customers in Lubuklinggau, South Sumatra)

  Ana Yanovi , Yomeini Margareth

  2130-2141

  2024-12-30

  Statistics: 141

• INTERNAL AND EXTERNAL FACTORS AFFECTING CUSTOMER LOYALTY OF BANK SUMUT

  Mahyuni Miraza , Harmen Nasution , Iskandarini

  237-245

  2024-02-19

  Statistics: 184

• THE INFLUENCE OF USER EXPERIENCE AND USER INTERFACE ON CUSTOMER LOYALTY THROUGH CINEMA CUSTOMER SATISFACTION THAT USED TIX ID APPLICATION IN MEDAN CITY

  Youanita Tri Sevanya Damanik , Endang Sulistya Rini , Beby Karina Fawzeea Sembiring

  1117-1126

  2024-08-27

  Statistics: 136

• STRATEGY ANALYSIS IN ACEH ISLAMIC BANK

  Rico Syahputra , Yeni Absah , Beby Karina Fawzeea Sembiring

  1246-1257

  2022-12-24

  Statistics: 285

• THE EFFECT OF SERVICE QUALITY AND HOSPITAL FACILITIES ON PATIENT LOYALTY WITH PATIENT SATISFACTION AS A MEDIATION VARIABLE (STUDY AT PKU MUHAMMADIYAH HOSPITAL BLORA)

  Mazirul Agung Santara , Wani Devita Gunardi

  92-108

  2025-02-25

  Statistics: 88

• STRENGTHENING BRAND EQUITY THROUGH LOCAL AGENT NETWORKS: EVIDENCE FROM AN INDONESIAN UMRAH TRAVEL

  Kevin Maulana

  2181-2186

  2026-07-29

  Statistics: 24

• ANALYSIS OF THE IMPLEMENTATION OF THE E-S-QUAL MODEL ON THE EFFECTIVENESS OF DIGITAL ZAKAT: AN EMPIRICAL STUDY AT THE FACULTY OF ECONOMICS AND BUSINESS, UNIVERSITY OF NORTH SUMATRA

  Afifah Adillah , Sambas Ade Kesuma , Khaira Amalia Fachrudin

  11-22

  2025-02-25

  Statistics: 113

• THE INFLUENCE OF SERVICE INNOVATION AND SELF SERVICE TECHNOLOGY ON E-LOYALTY IN USING CASH BNI MANAGEMENT THROUGH E-SATISFACTION ON PT BANK NEGARA INDONESIA (PERSERO) Tbk. MEDAN BRANCH OFFICE

  Mufida Sari , Endang Sulistya Rini , Syafrizal Helmi Situmorang

  421-442

  2024-04-21

  Statistics: 181

• THE EFFECT OF SERVICE QUALITY AND PRICE PERCEPTION ON REVISIT INTENTION MEDIATED BY TRUST AT PRIMAYA HOSPITAL BETANG PAMBELUM PALANGKARAYA

  Asty Selevani , Eka Desy Purnama , Fushen

  1145-1160

  2025-06-30

  Statistics: 74

• THE EFFECT OF PRICE ON CONSUMER SATISFACTION OF DIM SUM CEMAL CEMIL IN MEDAN CITY

  Ade Rahma Ayu , Aqila Zulaikha Majid , Regina Aulia Natasya , Vira Adelia Syafitri , Nabila Dwi Agustin , Rizki Al Akbar , Christian Parulian Manurung

  1876-1884

  2026-07-16

  Statistics: 75

• EMPLOYEE PERFORMANCE IMPROVEMENT STRATEGY AT PT. PERKEBUNAN SUMATERA UTARA

  Agung Arinanda , Harmein Nasution , Iskandarini

  776-785

  2024-06-30

  Statistics: 123

• ANALYSIS OF THE INFLUENCE OF LEADERSHIP AND COMMUNICATION STYLES ON EMPLOYEE SATISFACTION AT CAFES IN TEBING TINGGI CITY

  Carnelius Ricardo , Musparina , Mangasi Sinurat , Willy Cahyadi

  1475-1486

  2025-06-30

  Statistics: 58

• EXPLORING THE RELATIONSHIP BETWEEN SERVANT LEADERSHIP, SOCIAL RESPONSIBLE LEADERSHI , AND ORGANIZATIONAL COMMITMENT IN HOSPITALS

  Muhammad Haykal , Nur Faliza , Marbawi , Khairawati

  2397-2405

  2026-08-10

  Statistics: 28

• THE EFFECTIVENESS OF INSTAGRAM SOCIAL MEDIA MARKETING IN INCREASING BRAND AWARENESS OF THE INTEGRATED STATISTICS SERVICE OF BPS-STATISTICS TANGERANG REGENCY

  Reza Septian Pradana

  916-927

  2026-05-13

  Statistics: 174

• NURSE RETENTION STRATEGY AT ADVENT HOSPITAL MEDAN WITH SWOT APPROACH (STRENGTHS, WEAKNESSES, OPPORTUNITIES, THREATS)

  Yohanna Arminta Zega , Yeni Absah , T. Sabrina

  1208-1222

  2025-06-30

  Statistics: 107

• THE EFFECT OF ENTREPRENEURIAL ORIENTATION ON SOCIAL MEDIA MARKETING ADOPTION AND MSME PERFORMANCE: THE MODERATING ROLE OF INNOVATION ABILITY

  Muhammad Al Hafis , Naufal Bachri , Mohd. Heikal , Ikramuddin , Adnan , Heriyana

  2227-2237

  2025-11-17

  Statistics: 79

• SYSTEMATIC LITERATURE REVIEW: HEALTHCARE HUMAN RESOURCE RETENTION STRATEGIES IN REDUCING TURNOVER IN HOSPITALS

  Dea Erica , Adhietya Widyaningrum , Indri Lestari , Audrianto , Radyta Radwa Maudyna , Vip Paramarta

  1898-1913

  2026-07-22

  Statistics: 74

• LEVERAGING DIGITAL OPPORTUNITY IN THE CULINARY SECTOR: A CASE STUDY OF SEBLAK PRASMANAN'S COMPETITIVE STRATEGY THROUGH SWOT-TOWS ANALYSIS IN LHOKSEUMAWE, ACEH.

  Miftahul Jannah , Nur Afni , Rauzi Ramazalena , Nova Rianti S

  720-727

  2026-04-30

  Statistics: 43

• PROPOSED SOCIAL MEDIA MARKETING INITIATIVES TO IMPROVE BRAND AWARENESS AND PURCHASE INTENTION FOR PRATISTA

  Gusriyansyah

  308-325

  2025-02-25

  Statistics: 85

• ANALYSIS OF PRICE PERCEPTION, WORD OF MOUTH AND CUSTOMER EXPERIENCE ON CUSTOMER SATISFACTION AT BAMBU UNGU RESTO

  Jihan Nabila , Ari Prabowo

  1298-1308

  2026-06-05

  Statistics: 78