THE INFLUENCE OF HUMAN RESOURCE CAPACITY BUDGET IMPLEMENTATION AND MINIMUM SERVICE STANDARDS ON DISASTER PROGRAM QUALITY WITH FINANCIAL MANAGEMENT PERFORMANCE AS A MODERATING VARIABLE
Main Article Content
Abdul Hakim
Pambuko Naryoto
This study aims to analyze the influence of Human Resource Capacity, Budget Implementation, and Minimum Service Standards (SPM) on the Quality of Disaster Program Implementation, with Financial Management Performance as a moderating variable. The research was conducted in the Jabotabek region's BPBDs using a quantitative approach with a census sampling technique, collecting data from 100 respondents via questionnaire. Data analysis employed the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. The results indicate that Human Resource Capacity, Budget Implementation, SPM, and Financial Management Performance each have a significant positive effect on Program Quality. Furthermore, Financial Management Performance significantly strengthens the positive effects of both Budget Implementation and SPM on Program Quality. These findings confirm that effective disaster management requires not only adequate resources and standards but also robust financial governance to amplify their impact. The study provides strategic implications for strengthening BPBD institutions through an integrated approach to human resources, budgeting, service standards, and financial accountability to enhance community resilience in disaster-prone metropolitan areas.
Abbasov, R. (2025). The Effectiveness of Performance-Based Budgeting in the Public Sector: An Empirical Analysis and Policy Implications. IBussines, 1(2), 3. https://doi.org/10.4236/ib.2025.171003
Agustin, N. A., & Nazar, T. H. (2024). Implementasi Peraturan Menteri dalam Negeri Nomor 59 Tahun 2021 Tentang Penerapan Standar Pelayanan Minimal (Studi pada penilaian SPM Di Sekretariat Kota Metro). Bulletin of Community Engagement, 4(3), 823–833. https://doi.org/10.51278/bce.v4i3.1679
Apryana, H., Nugraheni, K. R., & Wardhana, F. (2020). Policy Analysis of Budget Allocation for Disasters in Indonesia. Social, Humanities, and Educational Studies (SHEs): Conference Series, 3(1). https://doi.org/10.20961/shes.v3i1.45029
Barney, J. B., Ketchen Jr, D. J., & Wright, M. (2021). Resource-based theory and the value creation framework. Journal of Management, 47(7), 1936–1955. https://doi.org/10.1177/01492063211021655
BNPB. (2024). Info Bencana: Data dan Informasi Kebencanaan Bulanan Teraktual. Badan Nasional Penanggulangan Bencana.
Dasuki, R. E. (2021). Manajemen Strategi: Kajian Teori Resource Based View. Coopetition: Jurnal Ilmiah Manajemen, 12(3), 447–454.
Dewa, O., Makoka, D., & Ayo-Yusuf, O. A. (2021). Assessing capacity and implementation status of the disaster risk management strategy for health and community disaster resilience in Malawi. International Journal of Disaster Risk Science, 12(5), 673–688. https://doi.org/10.1007/s13753-021-00369-z
Dillman, D. A., Smyth, J. D., & Christian, L. M. (2014). Internet, phone, mail, and mixed-mode surveys: The tailored design method. Indianapolis, Indiana, 17.
Efendy, Z., Salju, S., Surullah, M., & Sapar, S. (2022). The impact of human resources capacity and policy on disaster preparedness. Quantitative Economics and Management Studies, 3(1), 142–150. https://doi.org/10.35877/454RI.qems909
Faturahman, B. M. (2018). Konseptualisasi mitigasi bencana melalui perspektif kebijakan publik. Publisia (Jurnal Ilmu Administrasi Publik), 3(2), 121–134. https://doi.org/10.26905/pjiap.v3i2.2365
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hamidi, U., & Puspita, D. (2021). Two decades of fiscal decentralization implementation in Indonesia. Fisc. Policy Agency, Minist. Financ. Repub. Indones. United States Agency Int. Dev. https://doi.org/10.2139/ssrn.4039821
Hapsari, A. M., & Djumiarti, T. (2016). Pengembangan Kapasitas (Capacity Building) Kelembagaan Badan Penanggulangan Bencana Daerah (BPBD) Kabupaten Jepara. Journal of Public Policy and Management Review, 5(2), 1004–1015. https://doi.org/10.14710/jppmr.v5i2.11328
Hermansah, Yamin, A., & Suparman. (2023). Meningkatkan Kualitas Layanan Publik di Pelabuhan: Peran Responsivitas dan Kemampuan Pelayanan Pegawai. Jakad Media Publishing.
Heryati, S. (2020). Peran pemerintah daerah dalam penanggulangan bencana. Jurnal Pemerintahan Dan Keamanan Publik (JP Dan KP), 139–146. https://doi.org/10.63309/dialektika.v21i2.171
Hidayat, A. (2022). Analysis of the Efficiency of Budget Planning at the Bandung City Fire and Disaster Management Service. International Journal of Science and Society, 4(4), 603–616. https://doi.org/10.54783/ijsoc.v4i4.609
Islam, M. T. (2023). Disaster management in Bangladesh: Historical perspective. In Disaster, Governance and Development: Perspectives from Bangladesh (pp. 33–59). Springer. https://doi.org/10.1007/978-981-99-1631-3_3
Isman, M. H. S., Salomo, R. V., & Bakri, M. R. (2025). Integration of fiscal policy and accountability to improve public services in Indonesia: From transfers to outcomes. Jurnal Tata Kelola Dan Akuntabilitas Keuangan Negara, 11(2). https://doi.org/https://ideas.repec.org/a/bsa/jtaken/v11y2025i2id2108.html
Jalaludin, S. (2024). Evaluation of Human Resource Performance at the Regional Disaster Management Agency in West Nusa Tenggara Province. Society, 12(2), 365–380. https://doi.org/10.33019/society.v12i2.712
Karanci, N. (2013). Facilitating community participation in disaster risk management: Risk perception and preparedness behaviours in Turkey. In Cities at risk: Living with perils in the 21st century (pp. 93–108). Springer. https://doi.org/10.1007/978-94-007-6184-1_6
Karim, R., Sarifudin, R., & Batalipu, J. (2020). Implementasi Daerah Dalam Menjalankan SPM Bidang Kesehatan di Kabupaten/Kota Provinsi Gorontalo. Jambura Journal of Health Sciences and Research, 2(1), 24–31. https://doi.org/10.35971/jjhsr.v2i1.4338
Kemendagri. (2024). Data Capaian Penerapan SPM Seluruh Provinsi dan Kabupaten/Kota di Indonesia Tahun 2023. Kemendagri. https://data.go.id/dataset
Khan, S. M., Shafi, I., Butt, W. H., Diez, I. de la T., Flores, M. A. L., Galán, J. C., & Ashraf, I. (2023). A systematic review of disaster management systems: approaches, challenges, and future directions. Land, 12(8), 1514. https://doi.org/10.3390/land12081514
Kharis Aulia Alam, S. S., Adysti, R. T., Wibowo, H. A., Abdullah, A. A. A., Asa, M., Pratama, N. H., Yuanita, C. N., & Aqiela, S. R. (2025). What Can We Learn from Jakarta and Bekasi Floods in March 2025? Rapid Assessment and Policy Recommendations to Build Urban Resilience. https://media.rdiglobal.org/
Kim, J.-M., Yum, S.-G., Park, H., & Bae, J. (2022). Strategic framework for natural disaster risk mitigation using deep learning and cost-benefit analysis. Natural Hazards and Earth System Sciences, 22(6), 2131–2144. https://doi.org/10.5194/nhess-22-2131-2022
Lillati, S. (2024). Analysis Of Factors Influencing Employee Performance At The Regional Disaster Management Agency East Lampung Regency. Dinasti International Journal of Education Management & Social Science, 6(1). https://doi.org/10.38035/dijemss.v6i1.3492
Liying, H., & Mengying, Z. (2024). How political influence and financial pressure contribute to performance-based budgeting and university performance: Evidence fromSEM and NCA. SAGE Open, 14(2), 21582440241256636. https://doi.org/10.1177/2158244024125663
Mardiasmo. (2024). Governansi, Manajemen Resiko, Kepatuhan Dan Akuntasi Menuju Keberlanjutan Organisasi. Penerbit Andi. https://books.google.co.id/books?id=5DvxEAAAQBAJ
Marfai, M. A., Wijayanti, H., Triyanti, A., & Riasasi, W. (2021). Pengurangan risiko bencana berbasis ekosistem di pesisir utara Jawa Tengah. UGM PRESS.
Mauro, S. G., Cinquini, L., & Grossi, G. (2020). Insights into performance-based budgeting in the public sector: a literature review and a research agenda. Public Budgeting in Search for an Identity, 7–27. https://doi.org/10.4324/9781003133575-2
Munawaroh, R. M., & Kusuma, F. K. (2024). Strategi Pelaksanaan Standar Pelayanan Minimal Sub-Urusan Bencana Pada Badan Penanggulangan Bencana Daerah Kabupaten Tulungagung. IPDN.
Nurhidayah, L., & Djalante, R. (2017). Examining the adequacy of legal and institutional frameworks of land and forest fire management from national to community levels in Indonesia. In Disaster risk reduction in Indonesia: Progress, challenges, and issues (pp. 157–187). Springer. https://doi.org/10.1007/978-3-319-54466-3_6
Nurung, J., & Asang, S. (2019). Public service motivation and job satisfaction as driving the quality of public services in disaster emergency. IOP Conference Series: Earth and Environmental Science, 235(1), 12060. https://doi.org/10.1088/1755-1315/235/1/012060
Nurwulandari, F. S., Pirngadi, B. H., Rismana, G. A., Nurhasbi, P. F., Febrianti, A. D., & Putri, A. E. (2023). Perancangan Peta Ancaman Bencana dan Peta Kapasitas Bencana Sebagai Pendukung Informasi Bagi Desa Wisata di Desa Lamajang Kecamatan Pangalengan Kabupaten Bandung. Abdimas Galuh, 5(2), 1456–1467. https://doi.org/10.25157/ag.v5i2.11445
Okusanya, A. O., Obisanya, A. A., Adenuga, A. J., & Aderemi, A. P. (2023). Harnessing Knowledge Accessibility for Enhanced Employee Productivity in Ogun State Universities: A Human Capital Perspective. The Vocational and Applied Science Journal, 18(1), 11–16. https://doi.org/http://journals.tasued.edu.ng/index.php/vas/article/view/144
Onyango, G. (2024). Improving the public purse: The Kenya Revenue Authority as an example of positive public administration in Africa. In Pathways to Positive Public Administration (pp. 187–204). Edward Elgar Publishing. https://doi.org/10.4337/9781803929170.00020
Pierre, J., & Peters, B. G. (2020). Governance, politics and the state. Bloomsbury Publishing.
Pinto, J. (2019). Key to effective organizational performance management lies at the intersection of paradox theory and stakeholder theory. International Journal of Management Reviews, 21(2), 185–208. https://doi.org/10.1111/ijmr.12199
Putri, S. I., Jalaluddin, M., & Mataburu, I. B. (2024). Analisis Ketangguhan Kelurahan dalam Menghadapi Bencana Banjir di Kecamatan Jatinegara Jakarta Timur. Jurnal Ilmiah Ilmu Sosial, 10(1), 62–79. https://doi.org/10.23887/jiis.v10i1.78260
Rahma, D. A. W. (2025). Implementation of Public Service Quality in BPBD Surabaya City. International Journal of Social, Economic, and Business, 1(4), 118–126. https://doi.org/10.1512/24dka679
Rizal, R., Lomagio, A., & Daiyaana, P. (2021). Pengaruh Anggaran Berbasis Kinerja Terhadap Kinerja Anggaran Pada Dinas Kesehatan Provinsi Gorontalo. AKASYAH: Jurnal Akuntansi, Keuangan Dan Audit Syariah, 1(2), 24–38. https://doi.org/10.58176/akasyah.v1i2.372
Saunders, M., Lewis, P., & Thornhill, A. (2019). Research methods for business students. Pearson education.
Sofyana, H., Ibrahim, K., Afriandi, I., & Herawati, E. (2024). The implementation of disaster preparedness training integration model based on Public Health Nursing (ILATGANA-PHN) to increase community capacity in natural disaster-prone areas. BMC Nursing, 23(1), 105. https://doi.org/10.1186/s12912-024-01755-w
Standar Teknis Pelayanan Dasar Pada Standar Pelayanan Minimal Sub Urusan Bencana Daerah Kabupaten/Kota (2018).
Suhendar, D., & Suherman, D. (2022). Analysis of the Implementation of Disaster Management Budget Allocations in Garut Regency West Java Province. Khazanah Sosial, 4(3), 447–462. https://doi.org/10.15575/ks.v4i3.19636
Syahwanes, A. C., Saepudin, E. A., Utari, R., Hayatunnisa, A., Ain, I. K., & Sandy, M. R. (2025). Analisis Kebijakan Manajemen Risiko Bencana di Daerah Rawan Bencana. Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research, 2(1b), 1468–1478. https://doi.org/10.32672/mister.v2i1b.2692
Tamitiadini, D., Adila, I., & Dewi, W. W. A. (2019). Komunikasi bencana: Teori dan pendekatan praktis studi kebencanaan di Indonesia. Universitas Brawijaya Press.
Van Thiel, S., & Leeuw, F. L. (2002). The performance paradox in the public sector. Public Performance & Management Review, 25(3), 267–281. https://doi.org/10.1080/15309576.2002.11643661
Wahyunengseh, R. D., & Pamungkas, D. B. (2025). Decentralized disaster governance in Brebes regency. IOP Conference Series: Earth and Environmental Science, 1490(1), 12003. https://doi.org/10.1088/1755-1315/1490/1/012003
Wirijadinata, J. J. (2020). Standar Pelayanan Publik Dalam Merealisasikan Akuntabilitas Kinerja Pemerintah. Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja Dan Administrasi Pelayanan Publik, 10(4), 59–70. https://doi.org/10.31845/jwk.v10i4.391
Wu, X., Howlett, M., & Ramesh, M. (2017). Policy capacity and governance: Assessing governmental competences and capabilities in theory and practice. Springer.
Wungo, G. L., Dewi, S. P., & Riswananda, A. H. (2024). The Integration of Structural and Non-Structural Mitigation Based on Collaborative Governance Process at Tanjung Mas Sub-District. IOP Conference Series: Earth and Environmental Science, 1404(1), 12039. https://doi.org/10.1088/1755-1315/1404/1/012039
Zeithaml, V. A., Parasuraman, L. B., & Berry, L. (2019). Leonard. 1990. Delivering Quality Service. The Free Press. Maxwell Macmillan Canada. Toronto.








