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• THE INFLUENCE OF MARKETING STRATEGY AND SERVICE INNOVATION ON THE GROWTH OF PRIVATE HOSPITAL PATIENTS

  Tia Ariani Salsabila , Kosasih , Vip Paramarta , Farida Yuliaty , Fitriana

  1-7

  2025-02-15

  Statistics: 457

• THE EFFECT OF BRAND IMAGE AND SERVICE QUALITY ON LOYALTY THROUGH PATIENT SATISFACTION AS AN INTERVENING VARIABLE AT CLINIC A IN KUDUS CITY (Study at Clinic A in Kudus City, Central Java)

  Ayu Rindwita Indah Peanasari , Vip Paramarta , Kosasih , Farida Yuliaty , Rahadian Malik , Fitriana

  4376-4392

  2026-03-21

  Statistics: 315

• SOCIAL MEDIA ANALYSIS AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER LOYALTY AT PT. KATIGA RITEL STRENGINDO (K3 MART) MEDAN

  Jhony , Mesra B , Muhammad Dharma Tuah Putra Nasution

  7624-7631

  2025-11-10

  Statistics: 216

• ANALYSIS OF HOSPITAL MANAGEMENT INFORMATION SYSTEMS (HMIS) ON THE EFFECTIVENESS AND EFFICIENCY OF OUTPATIENT SERVICES AND ITS IMPLICATIONS FOR EMPLOYEE PERFORMANCE (A SURVEY STUDY AT RUMAH SEHAT TERPADU DOMPET DUAFA HOSPITAL, BOGOR CITY)

  Anggilia Yuliani Susanti , Sri Rochani Mulyani , Rukhiyat Syahidin , Ayu Laili Rahmiyati , Farida Yuliaty , Fitriana

  4368-4375-

  2026-03-21

  Statistics: 90

• INCREASING CUSTOMER LOYALTY THROUGH PERCEIVED SERVICE QUALITY AND RELATIONSHIP MARKETING IN CLEANING SERVICE COMPANY

  Yohanes A. Panuntas , Ujang Sumarwan , Prita Prasetya

  8557-8566

  2025-11-30

  Statistics: 363

• ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY ON SERVICE CUSTOMER SATISFACTION AT KOODA EASY YOU IN LHOKSEUMAWE CITY

  T. Edyansyah , Rico Nur Ilham , Muhammad Roni

  1688-1697

  2025-01-30

  Statistics: 252

• ANALYSIS THE EFFECT OF SERVICE QUALITY ON PATIENT SATISFACTION AT THE DENTAL CLINIC OF PUSKESMAS TANJUNGSARI BOGOR REGENCY WEST JAVA (A SURVEY OF PATIENTS DIAGNOSED WITH PULPITIS)

  Astsania Hikmah Alfath , Vip Paramarta , Taufan Nugroho , Ayu Laili Rahmiyati , Kosasih

  4205-4216

  2026-03-18

  Statistics: 45

• THE IMPACT OF SERVICE QUALITY, TRUST ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING AT J&T LHOKSEUMAWE CITY

  Anwar , Adnan , Teuku Zulkarnaen , Naufal Bachri , Rusydi Abubakar , Heriyana

  406-416

  2024-07-17

  Statistics: 382

• THE EFFECT OF COFFEE TYPE, PRICE AND SERVICE ON CUSTOMER SATISFACTION AT COFFEE SHOPP RESTU BUNDA, MEDAN CITY

  Sri Wahyuni Br Maha , Deni Faisal Mirza , Jontrapolta Sembiring , Rosdiana Gultom

  1173-1183

  2024-12-30

  Statistics: 125

• THE EFFECT OF SERVICE QUALITY AND FACILITY ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION OF KRL (COMMUTER LINE) JABODETABEK AS A MODERATOR

  Faris Naufal Ramadhan , Imam Suryono , Diansyah

  3568-3579

  2025-08-09

  Statistics: 210

• Skills and Capabilities of Public Health Informatics in Health Workers

  Siti Nurhayati , Agnes Fitria W , Saudin Yuniarno , Kuswanto

  357-368

  2022-07-31

  Statistics: 393

• ANALYSIS OF THE INFLUENCE OF PRODUCT QUALITY AND SERVICE QUALITY ON CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION AT KAFE KUDU, JALAN SEI PETANI, MEDAN CITY

  Najmus Tsaqib , Iskandarini , Beby Karina Fawzeea Sembiring

  751-761

  2025-12-23

  Statistics: 255

• TECHNOLOGY-BASED POPULATION ADMINISTRATION SERVICE INNOVATION: AN ANALYSIS OF IMPLEMENTATION AND CHALLENGES IN LOCAL GOVERNMENTS

  Kayla Alif Ruzaqila , Teguh Yuwono

  3441-3447

  2026-02-16

  Statistics: 257

• COLLABORATIVE GOVERNANCE IN THE REPATRIATION SERVICE OF DISPLACED PERSONS BY THE SOCIAL SERVICE OF WOMEN'S EMPOWERMENT AND CHILD PROTECTION OF BALI PROVINCE

  I Gede Krisna Santa Sedana , I.G.A.AG Dewi Sucitawathi Pinatih

  3448-3457

  2026-02-16

  Statistics: 108

• THE ROLE OF OMNICHANNEL SERVICE ON LATENT CONSUMER BEHAVIOR WITH PERCEIVED VALUE AS AN INTERVENING VARIABLE AT CV EMPAT CAHAYA NOESANTARA

  Shinta Khusnatul Fadilah , Ignatia Martha Hendrati , Sugeng Purwanto

  893-902

  2025-12-23

  Statistics: 109

• THE EFFECT OF WEBSITE QUALITY, PRICE AND SERVICE QUALITY ON CUSTOMER SATISFACTION IN BUKALAPAK E-COMMERCE (CASE STUDY ON MALIKUSSALEH UNIVERSITY STUDENTS)

  Alfaridho , Chalirafi , Mariyudi , Agustinawati

  146-155

  2024-04-24

  Statistics: 277

• THE INFLUENCE OF SERVICE QUALITY, FACILITIES, AND PRICE ON PATIENT SATISFACTION AT HASNA MEDIKA CLINIC BANDUNG

  Lia Mulyawati , Erika Nurmartiani , Rulia , Kosasih , Vip Paramarta

  4694-4705

  2026-04-12

  Statistics: 31

• ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT AND SERVICE QUALITY TOWARDS CUSTOMER LOYALTY WITHCUSTOMER SATISFACTION AS AN INTERVENING VARIABLE AT PT. BADAK ICE DRINK FACTORY IN PEMATANG SIANTAR

  Risma Nurhaini Munthe , Nurafrina Siregar , Erwansyah

  3337-3349

  2025-07-24

  Statistics: 453

• THE INFLUENCE OF SERVICE QUALITY, PRODUCT QUALITY, AND STORE ATMOSPHERE ON THE DECISION TO VISIT PADAGRAHA COFFE &; RESTO IN LHOKSEUMAWE

  Nazila Firza , Agustinawati , Nurainun , T. Edyansyah

  139-145

  2024-04-24

  Statistics: 192

• DIGITAL-BASED LAND SERVICE INNOVATION: ELECTRONIC CERTIFICATE CHECKING AT THE KLATEN DISTRICT LAND OFFICE

  Tri Mardiyanti , Kristina Setyowati , Sudarmo

  3781-2=3788

  2025-08-10

  Statistics: 206

• THE IMPACT OF TRANSFORMATIONAL AND AUTHENTIC LEADERSHIP ON ACADEMIC SERVICE QUALITY: A CASE STUDY FROM PADANGSIDIMPUAN, INDONESIA

  Muhammad Syahril Harahap , Sri Milfayetty , Mariani , Febriani Hastini Nasution

  2025-07-07

  Statistics: 264

• PATIENT COMPLAINT MANAGEMENT AS A STRATEGY TO IMPROVE THE QUALITY OF HOSPITAL SERVICES

  Fatia Ulfia Putri , Vip Paramarta

  5498-5503

  2025-09-24

  Statistics: 361

• THE EFFECTS OF SERVICE QUALITY, AND CUSTOMER SATISFACTION TOWARDS BUS TICKET PRICES OF PT. CHANDRA

  Safrida

  338-349

  2023-05-07

  Statistics: 325

• THE INFLUENCE OF ARTIFICIAL INTELLIGENCE IN DIAGNOSTIC SYSTEMS AND HEALTHCARE WORKERS’ DIGITAL COMPETENCE ON THE EFFICIENCY OF HOSPITAL SERVICES

  Astri Hindarti , Kosasih

  4532-4539

  2026-03-26

  Statistics: 135

• THE INFLUENCE OF GREEN MARKETING, SERVICE QUALITY AND BRAND IMAGE THROUGH PROMOTIONAL STRATEGIES AS INTERVENINNING VARIABLES ON PURCHASING DECISIONS IN STARBUCKS CONSUMERS COFFEE IN BATAM CITY

  Desi Asmanianti , Indrayani , Mohamad Gita Indrawan , Chablullah Wibisono , Bambang Satriawan , Ngaliman

  733-741

  2023-10-30

  Statistics: 477