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• THE EFFECT OF DELAY IN OPERATION, QUALITY OF SERVICE AND COMPETENCE OF HEALTH CARE PERSONNEL ON SURGERY PATIENT SATISFACTION IN ONE OF THE PRIVATE HOSPITALS IN BANDUNG CITY

  Irlan Karsa Gumilang , Haddan Dongoran , Rulia

  4303-4315

  2026-03-28

  Statistics: 69

• THE INFLUENCE OF FACILITIES AND INFRASTRUCTURE QUALITY AND HUMAN RESOURCE COMPETENCE ON PATIENT SAFETY WITH SAFETY CULTURE AS AN INTERVENING VARIABLE

  Ince Rosmini , Dini Indriani S , Leony Martila , M Ahmed , Dian Prawibawa , Vip Paramarta

  5993-6002

  2025-10-08

  Statistics: 220

• THE ROLE OF INFORMATION TECHNOLOGY, EMPLOYEE TRAINING AND SERVICE QUALITY IN IMPROVING PATIENT SATISFACTION

  Fajar Wahyudi , Vip Paramarta , Alexandra DeSousa Guterres

  36-43

  2025-02-28

  Statistics: 365