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• THE INFLUENCE OF MEDICAL SERVICE QUALITY AND TRUST ON LOYALTY WITH PATIENT SATISFACTION AS AN INTERVENING VARIABLE IN THE INPATIENT WARD OF BHAYANGKARA HOSPITAL BANJARMASIN

  Putriana Sitompul , Farida Yuliaty , Ayu Laili Rahmiyati , Kosasih , Vip Paramarta , Fitriana

  534-547

  2025-12-13

  Statistics: 72

• PATIENT SATISFACTION MEDIATES THE INFLUENCE OF HEALTH SERVICES QUALITY AND BRAND IMAGE ON PATIENT LOYALTY

  Aily , Melitina Tecoalu , Wani Gunardi

  73-86

  2024-04-24

  Statistics: 191

• THE INFLUENCE OF SERVICE QUALITY AND MEDICAL FACILITIES ON PATIENT SATISFACTION AND ITS IMPLICATIONS FOR PATIENT LOYALTY AT PULANG PISAU REGIONAL HOSPITAL, CENTRAL KALIMANTAN

  Santi Sandra , Kosasih , Taufan Nugroho , Farida Yuliaty , Vip Paramarta , Fitriana

  7465-7471

  2025-10-30

  Statistics: 83

• THE INFLUENCE OF SERVICE QUALITY ON PATIENT LOYALTY THROUGH PATIENT SATISFACTION AT RSUD DR. CHASBULLAH ABDULMADJID IN BEKASI CITY

  Gladdays Naurah , Kosasih , Ayu Laili Rahmiyati

  578-585

  2025-03-29

  Statistics: 164

• ANALYSIS OF THE EFFECT OF ACCESSIBILITY, FACILITIES, AND STAFF COMMUNICATION ON OUTPATIENT PATIENT SATISFACTION AT KOLONODALE REGIONAL HOSPITAL, NORTH MOROWALI, CENTRAL SULAWESI

  Muhammad Anwar , Vip Paramarta , Kosasih , Farida Yuliaty , Fitriana , Taufan Nugroho

  4326-4332

  2025-08-31

  Statistics: 110

• THE NEXUS BETWEEN JKN QUALITY, COMPETENCE, EMPLOYEE PERFORMANCE, AND PATIENT SATISFACTION

  Rumi Enggarwati , Retno Endah Supeni , Toni Herlambang

  2118-2125

  2025-08-03

  Statistics: 65

• THE EFFECT OF COMPETENCE, FACILITIES, AND INTERPERSONAL COMMUNICATION ON PATIENT SATISFACTION THROUGH QUALITY OF SERVICE AS INTERVENING VARIABLES IN NATUNA HOSPITAL

  Inggerit Paradila Putri , Muammar Khaddafi , Mohamad Gita Indrawan , Indrayani

  605-622

  2022-10-30

  Statistics: 331

• EXPLORING THE NEXUS BETWEEN CUSTOMER RELATIONSHIP MANAGEMENT (CRM), CUSTOMER BONDING, PATIEN SATISFACTTION AND PATIENT LOYALTY

  Reni Septa Anggraeni , Haris Hermawan , Mohammad Thamrin

  2064-2073

  2025-01-01

  Statistics: 49

• THE EFFECT OF SERVICE QUALITY AND DOCTOR COMPETENCE ON PATIENT SATISFACTION MEDIATED BY THE IMAGE OF ROSELA HOSPITAL

  Ester Rita , Hery Winoto Tj , Eka Desy Purnama

  3069-3079

  2025-07-13

  Statistics: 36

• THE EFFECT OF SERVICE QUALITY AND PATIENT SATISFACTION ON PATIENT LOYALTY MEDIATED BY PATIENT TRUST AT RUMAH INDONESIA SEHAT (RIS) HOSPITAL

  Fenny Kristinawati , Wani Devita Gunardi , Fushen

  701-717

  2023-01-20

  Statistics: 564

• THE IMPACT OF PATIENT SATISFACTION ON PATIENT LOYALTY WITH THE MEDIATING EFFECT OF HOSPITAL IMAGE AT UKRIDA HOSPITAL

  Reni Oktavina , Soegeng Wahyoedi , Wani Devita Gunardi

  455-461

  2023-07-20

  Statistics: 247

• THE INFLUENCE OF PEOPLE, PROCESS, PHYSICAL EVIDENCE ON PATIENT SATISFACTION IN A HOSPITAL CUT MEUTIA NORTH ACEH

  Fitrah Rahmadhani , Sapna Biby , Heriyana , Nurainun

  65-72

  2024-03-03

  Statistics: 155

• THE EFFECT OF SERVICE QUALITY AT CND MEULABOH HOSPITAL ON THE SATISFACTION LEVEL OF INPATIENTS PARTICIPATING IN JKN 2024

  Shazia Putri Hazima , Safrizal , Teungku Nih Farisni , Perry Boy Chandra Siahaan , Maiza Duana

  538-545

  2024-07-31

  Statistics: 127

• THE INFLUENCE OF TELEMEDICINE SERVICES, PATIENT TRUST, AND SATISFACTION ON INTEREST IN USING DIGITAL HEALTH PLATFORMS

  Jeanny Kathleen Hartini , Vip Paramarta , Kosasih , Farida Yuliaty

  45-50

  2025-02-16

  Statistics: 207

• THE EFFECT OF ORGANIZATIONAL MANAGEMENT, ACCESSIBILITY, AND NURSES' PROFESSIONALISM ON OUTPATIENT PATIENT SATISFACTION AT THE POLYCLINIC OF DR. R. HARDJANTO HOSPITAL, BALIKPAPAN

  Vip Paramarta , Ayu Laili Rahmiyati , Ramadani

  5225-5232

  2025-09-15

  Statistics: 88

• QUALITY OF SERVICES AND FACILITIES ON INPATIENT SATISFACTION WITH STAFF COMPETENCE AS AN INTERVENING VARIABLE AT TAMAN KROCOK COMMUNITY HEALTH CENTER

  Aprilia Windarti , Toni Herlambang , Abadi Sanosra

  2073-2086

  2025-01-01

  Statistics: 40

• THE ROLE OF INFORMATION TECHNOLOGY, EMPLOYEE TRAINING AND SERVICE QUALITY IN IMPROVING PATIENT SATISFACTION

  Fajar Wahyudi , Vip Paramarta , Alexandra DeSousa Guterres

  36-43

  2025-02-28

  Statistics: 164

• THE EFFECT OF HIGH PERFORMANCE WORK SYSTEM ON JOB SATISFACTION, THROUGH THE ROLE OF BURNOUT MEDIATION AND MOTIVATION

  Dheatasya Ezra Willenda , Desy Prastyani

  5412-5426

  2025-09-22

  Statistics: 76

• THE INFLUENCE OF SERVICE QUALITY ON OUTPATIENT SATISFACTION AT THE TELUK BINTUNI HOSPITAL WHICH IS MEDIATED BY CULTURE AND BELIEFS

  Wiendo Syahputra Yahya , Saparso , Fushen

  262-283

  2024-07-21

  Statistics: 105

• PATIENT COMPLAINT MANAGEMENT AS A STRATEGY TO IMPROVE THE QUALITY OF HOSPITAL SERVICES

  Fatia Ulfia Putri , Vip Paramarta

  5498-5503

  2025-09-24

  Statistics: 70

• THE INFLUENCE OF MARKETING STRATEGY AND SERVICE INNOVATION ON THE GROWTH OF PRIVATE HOSPITAL PATIENTS

  Tia Ariani Salsabila , Kosasih , Vip Paramarta , Farida Yuliaty , Fitriana

  1-7

  2025-02-15

  Statistics: 197

• THE EFFECT OF HEALTHCARE WORKER ON THE PATIENT’S SAFETY MEDIATED BY BURNOUT AT KARTINI MOTHER'S AND CHILD HOSPITAL IN PADALARANG

  Dalton Ngangi , PM. Budi Haryono , Wani Devita Gunardi

  276-292

  2022-07-10

  Statistics: 259

• KESIAPAN SUMBER DAYA MANUSIA DALAM IMPLEMENTASI PEMANFAATAN SISTEM INFORMASI MANAJEMEN RUMAH SAKIT (SIMRS) UNTUK MENINGKATKAN EFISIENSI PELAYANAN RAWAT JALAN

  Ni Wayan Eka Arimas , Kosasih

  5443-5448

  2025-09-24

  Statistics: 84

• THE INFLUENCE OF GOOD HOSPITAL GOVERNANCE IMPLEMENTATION ON HOSPITAL PERFORMANCE WITH POSITIVE ORGANIZATIONAL CULTURE AS A MEDIATING VARIABLE

  Riyanda , Farida Yulianty

  6003-6011

  2025-10-08

  Statistics: 58

• THE LEAN HOSPITAL APPROACH TO CONTINUOUS IMPROVEMENT IN ENHANCING SERVICE QUALITY AT THE OUTPATIENT PHARMACY OF TALAUD REGIONAL GENERAL HOSPITAL IN 2019

  Meyvie Belinda Kendage , Jason Merari Peranginangin , Tri Wijayanti

  5000-5008

  2025-09-20

  Statistics: 95