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• ANALYSIS OF THE RELATIONSHIP BETWEEN TELEMEDICINE USERS AND THE QUALITY OF HEALTH SERVICES FOR JKN PATIENTS AT FKTP FLAMINGO CLINIC OF SOEWONDO AIR BASE

  Chairunnisa Nasution , Ermi Girsang , Santy Deasy Siregar

  4267-4274

  2026-03-19

  Statistics: 80

• THE EFFECT OF DELAY IN OPERATION, QUALITY OF SERVICE AND COMPETENCE OF HEALTH CARE PERSONNEL ON SURGERY PATIENT SATISFACTION IN ONE OF THE PRIVATE HOSPITALS IN BANDUNG CITY

  Irlan Karsa Gumilang , Haddan Dongoran , Rulia

  4303-4315

  2026-03-28

  Statistics: 70

• THE INFLUENCE OF MEDICAL SERVICE QUALITY AND TRUST ON LOYALTY WITH PATIENT SATISFACTION AS AN INTERVENING VARIABLE IN THE INPATIENT WARD OF BHAYANGKARA HOSPITAL BANJARMASIN

  Putriana Sitompul , Farida Yuliaty , Ayu Laili Rahmiyati , Kosasih , Vip Paramarta , Fitriana

  534-547

  2025-12-13

  Statistics: 247

• THE EFFECT OF SERVICE COMPENSATION, MOTIVATION, AND DISCIPLINE ON WORK PRODUCTIVITY AND ITS IMPLICATIONS ON SERVICE QUALITY (Study at Malingping Regional Hospital, Banten Province)

  Yusup Erisyadi , Farida Yuliaty , Kosasih , Assoc. Prof. Dr. Dr. H. Sumeidi Kadarisman, S.E., M.M , Prof. Dr. VIP Paramarta , Drs., M.M5, Fittiana

  4298-4302

  2026-03-28

  Statistics: 86

• THE EFFECT OF BRAND IMAGE AND SERVICE QUALITY ON LOYALTY THROUGH PATIENT SATISFACTION AS AN INTERVENING VARIABLE AT CLINIC A IN KUDUS CITY (Study at Clinic A in Kudus City, Central Java)

  Ayu Rindwita Indah Peanasari , Vip Paramarta , Kosasih , Farida Yuliaty , Rahadian Malik , Fitriana

  4376-4392

  2026-03-21

  Statistics: 321

• IMPLEMENTATION OF SOCIAL SERVICE AT THE AVALOKITESVARA VIHARA AS AN INSTRUMENT FOR ASSESSING THE QUALITY OF HEALTH SERVICES IN THE ASPECT OF HEALTH LAW

  Riska Febria Afrila , Henry Aspan , Muhammad Arif Sahlepi

  5288-5294

  2026-05-16

  Statistics: 1

• THE INFLUENCE OF ARTIFICIAL INTELLIGENCE IN DIAGNOSTIC SYSTEMS AND HEALTHCARE WORKERS’ DIGITAL COMPETENCE ON THE EFFICIENCY OF HOSPITAL SERVICES

  Astri Hindarti , Kosasih

  4532-4539

  2026-03-26

  Statistics: 136

• THE INFLUENCE OF SERVICE QUALITY, FACILITIES, AND PRICE ON PATIENT SATISFACTION AT HASNA MEDIKA CLINIC BANDUNG

  Lia Mulyawati , Erika Nurmartiani , Rulia , Kosasih , Vip Paramarta

  4694-4705

  2026-04-12

  Statistics: 35

• THE INFLUENCE OF BRAND IMAGE, TRUST, AND SERVICE QUALITY ON REVISIT INTENTION MEDIATED BY PATIENT SATISFACTION (CASE STUDY AT THE BHAYANGKARA HOSPITAL OF THE YOGYAKARTA SPECIAL REGION REGIONAL POLICE)

  Ahmad Syakur Banafif , Kosasih , Rulia , Etty Sofia Mariati Asnar , Farida Yuliaty , Vip Paramarta

  3501-3514

  2026-02-15

  Statistics: 233

• THE ROLE OF INFORMATION TECHNOLOGY, EMPLOYEE TRAINING AND SERVICE QUALITY IN IMPROVING PATIENT SATISFACTION

  Fajar Wahyudi , Vip Paramarta , Alexandra DeSousa Guterres

  36-43

  2025-02-28

  Statistics: 373

• THE INFLUENCE OF HOSPITAL MANAGEMENT POLICY INNOVATION (X) ON CLINICAL SERVICE QUALITY (Z) WITH INTER-UNIT COORDINATION (Y) AS A MEDIATING VARIABLE

  Mega Inang Marsalina Sarata , Greatavia Meanda Leslie , Vip Paramarta

  5656-5663

  2025-09-28

  Statistics: 226

• THE EFFECT OF SERVICE QUALITY AND PATIENT SATISFACTION ON PATIENT LOYALTY MEDIATED BY PATIENT TRUST AT RUMAH INDONESIA SEHAT (RIS) HOSPITAL

  Fenny Kristinawati , Wani Devita Gunardi , Fushen

  701-717

  2023-01-20

  Statistics: 748

• WORKLOAD ANALYSIS FOR HUMAN RESOURCE OPTIMIZATION IN PRIMARY HEALTHCARE CLINIC X

  Dina Maria Ulfa , Syihabudhin , Sopiah

  8357-8365

  2025-11-25

  Statistics: 685

• THE INFLUENCE OF SERVICE QUALITY DIMENSIONS ON PATIENT LOYALTY WITH SATISFACTION AS A MEDIATING VARIABLE AT PKU MUHAMMADIYAH WONOGIRI HOSPITAL

  Khusnul Khotimah Ariyani , Iwan Setiawan Adji , Soepatini

  4023-4033

  2026-03-09

  Statistics: 100

• IMPLEMENTATION OF LAW NO. 17 OF 2023 IN THE IMPLEMENTATION OF SOCIAL SERVICE AT THE AVALOKITESVARA VIHARA, STABAT

  Lenny , Muhammad Arif Sahlepi , Irsyam Risdawati

  5516-5524

  2026-05-16

  Statistics: 5

• THE INFLUENCE OF WORK-LIFE BALANCE AND WORKLOAD ON JOB SATISFACTION OF HEALTHCARE WORKERS

  Ari Tri Utami , Kosasih

  4361-4367

  2026-03-21

  Statistics: 196

• IMPLEMENTATION OF TELEMEDICINE AS AN EFFORT TO IMPROVE ACCESS AND QUALITY OF PUBLIC HEALTH SERVICES IN RURAL AREAS (STUDY AT JULOK PUBLIC HEALTH CENTER, EAST ACEH)

  Mona Fandani , Kosasih

  7846-7850

  2025-11-16

  Statistics: 464

• EMPOWERMENT OF COMMUNITY HEALTH CADRES THROUGH HEALTH POST MANAGEMENT TRAINING AND HOSPITAL ASSISTANCE TO IMPROVE BASIC HEALTH SERVICES IN MALANG REGENCY

  Marlena Ayu Windasari , Vip Paramarta

  516-525

  2025-12-13

  Statistics: 186

• TINJAUAN PUSTAKA: TANTANGAN DAN IMPLEMENTASI PEMBAYARAN JASA KESEHATAN DALAM SISTEM JAMINAN KESEHATAN NASIONAL (JKN)

  Ayu Rindwitia indah Peanasari , Vip Paramarta

  5504-5510

  2025-09-24

  Statistics: 286

• THE ROLE OF JOB SATISFACTION AND WORK MOTIVATION IN ENHANCING NURSES’ ORGANIZATIONAL CITIZENSHIP BEHAVIOR

  Michael Sisko , Farida Yuliaty , Etty Sofia Mariati Asnar

  4147-4161

  2026-03-16

  Statistics: 43

• THE INFLUENCE OF JOB STRESS, SOCIAL SUPPORT, AND WORK–LIFE BALANCE ON HEALTHCARE WORKERS’ PERFORMANCE

  Eka Hesti Hastuti , Vip Paramarta

  7481-7488

  2025-10-30

  Statistics: 376

• THE INFLUENCE OF HOSPITAL FACILITIES, NURSING SERVICES, AND PATIENT SATISFACTION ON OUTPATIENT REVISIT INTENTION (A CASE STUDY AT DEMANG SEPULAU RAYA REGIONAL GENERAL HOSPITAL, CENTRAL LAMPUNG REGENCY)

  Tiara Cornela Azqinar , Vip Paramarta , R. Ricky Agusiady

  5497-5508

  2026-06-02

  Statistics: 0

• THE INFLUENCE OF TELEMEDICINE SERVICES, PATIENT TRUST, AND SATISFACTION ON INTEREST IN USING DIGITAL HEALTH PLATFORMS

  Jeanny Kathleen Hartini , Vip Paramarta , Kosasih , Farida Yuliaty

  45-50

  2025-02-16

  Statistics: 466

• THE EFFECT OF RELIABILITY AND EMPATHY ON PATIENT SATISFACTION AND ITS IMPLICATIONS ON PATIENT TRUST (Study at Melati Hospital, Sungai Penuh City, Jambi Province)

  Maulana , Dr. Taufik Zulfikar, S.E., M.M , Dr. Ayu Laili Rahmiyati, S.KM., M.M , Dr. Taufan Nugroho, Sp.And., MMRS , Dr. Haddan Dongoran, S.E., M.Si , Assoc. Prof. Dr. VIP Paramarta

  4326-4330

  2026-03-28

  Statistics: 37

• THE EFFECT OF ORGANIZATIONAL MANAGEMENT, ACCESSIBILITY, AND NURSES' PROFESSIONALISM ON OUTPATIENT PATIENT SATISFACTION AT THE POLYCLINIC OF DR. R. HARDJANTO HOSPITAL, BALIKPAPAN

  Vip Paramarta , Ayu Laili Rahmiyati , Ramadani

  5225-5232

  2025-09-15

  Statistics: 319