THE EFFECT OF COMPETENCE, COMMUNICATION AND MOTIVATION ON PERFORMANCE OF BATAM UTARA TAX OFFICE’s EMPLOYEE
Main Article Content
Herny Setiyowati
Indrayani
Ngaliman
Ngalimun
Employees in carrying out their duties and functions are expected to provide the performance expected by the organization. The elements that affect performance include employee competence, communication and employee motivation in carrying out their duties and functions. This condition is also expected to give the same result to the Batam Utara Tax Office. To determine the effect of competence, communication, motivation on the performance of the employees of the Batam Utara Tax Office. The sample of the study amounted to 50 people, this study obtained the results Y = 7.582 + 0.036x1 + 0.414x2 + 0.293x3 +e. With an R2 value of 0.625 (62.5%). The competence variable has an insignificant positive effect on performance of 0.036, a significant level of 0.829 is greater than 0.05, the hypothesis Ho is rejected and Ha is accepted, the conclusion is the hypothesis is rejected. the hypothesis Ha is accepted and Ho is rejected, the conclusion of the hypothesis is accepted. motivation has a significant effect on work performance of 0.293 significant level 0.033 smaller than 0.05 the hypothesis Ha is accepted and Ho is rejected, the conclusion is the hypothesis is accepted. Competence, communication and motivation affect employee performance Simultaneous Test (F test) of 17.809 with a significant value of 0.000 where the value is smaller than 0.05. Hypothesis Ho is rejected and Ha is accepted.
Edison Emron, dkk: (2017) Manajemen Sumber daya manusia”strategi dan perubahan dalam rangka meningkatkan kinerja pegawai dan organisasi, Bandung: PT. Alfabeta
Hasibuan, Malayu, ( 2016), Manajemen Sumber Daya Manusia edisi Revisi, Jakarta, Bumi Aksara
Kasmir ( 2016), Manajemen Sumber Daya Manusia (Teori dan Praktik), Jakarat, PT. Raja Grafindo Persada
Mangkunegara, Anwar Prabu (2009), Manajemen Sumber Daya Manusia, Bandung: PT. Remaja Rosdakarya
Omollo, Pamela Akinyi dan Oloko, 2015, Effect Of Motivation On Employe Performance Of Commercial Bank In Kenya: A Case Study Of Kenya Commercial Bank In Migori County. International Journal of Human Resource Studies Vol. 5, No 2. Pp. 87-103.
Rumengan, Jemmy ( 2020), Metodologi Penelitian, Aceh, CV. Sefa Bumi Persada
Rumengan, Jemmy ( 2019), Metode Riset, Aceh, CV. Sefa Bumi Persada
Sari, D. P. (2021). Effect Of Communication And Coordination On Employee Performance At Cv. Afif King Tambak Deli Serdang. International Journal Of Educational Review, Law And Social Sciences (Ijerlas), 1(1), 67-71.
Sutrisno, Edi ( 2012), Manajemen Sumber Daya Manusia, Jakarta, Prenadamedia Group
Sinambela, P Lijan, (2019), Manajemen Kinerja Pengolahan, pengukuran dan implikasi kinerja, Depok, PT. RajaGrafindo Persada.
Setiawan, Tati, Pengaruh kompetensi kerja dosen, Media pendidikan, Gizi dan kuliner Vol1 No 1, Oktober 2009
Sugiyono, 2018, Metode Penelitian Manajemen, Pendekatan Kuantitatif, Kualitatitf, Kombinasi (Mixed Methods), Penelitian Tindakan (Action Research), Penelitian Evaluasi, Alfabeta Bandung.
Taha, A. R. A., Hussain, S., Aziz, M. S., & Raza, H. A. (2022). The EFL Students’ Pragmatic Competence Level in Pakistan. International Journal of Social Science, Education, Communication and Economics (Sinomics Journal), 1(2), 141-152.
