STRATEGY ANALYSIS OF SERVICES, SYSTEMS AND FACILITIES ON EMPLOYEE PERFORMANCE THROUGH SERVICE USER SATISFACTION AT KSOP SPECIAL BATAM
Main Article Content
This study aims to analyze how the strategy between services, systems and facilities with employee performance through service user satisfaction at KSOP Special Batam. The population in the study involved 2169 employees from all SIUPAL ship agency companies and SIUPKM agencies. The sampling method is based on the Krejcie and Morgan tables as many as 327 people, questionnaires are distributed via the Google Form link with an estimated data collection period of one month, after the data is collected to be processed and analyzed further. Based on the results of hypothesis testing on all independent variables showed a significant effect on the dependent, the results of testing the value of adjusted R 2 are 0.817 which means that the independent variable of service, systems, and facilities and employee performance in general, it is able to have an effect of 81.7% of service user satisfaction, while the rest is influenced by other variables outside this research model.
AA Anwar Prabu Mangkunegara. (2005). Human Resource Management. Company. Bandung: PT Teen Rosdakarya
Abdallah Shamim Mustafa Washington Okeyo (2018), Relationship Between Employee Performance and Customer Service Quality in Kenya Bureau Of Standards. Researchjournali’s Journal of Human Resource Vol. 6 | No. 5 October | 2018 ISSN 2347-825X
Alabar, t. Timothy, Mrs Hadiza Saidu Abubakar (2013), Impact Of Employee Empowerment On Service Quality- An Empirical Analysis Of The Nigerian Banking Industry. British Journal of Marketing Studies Vol.1, No.4, pp.32-40, December 2013. Published by European Centre for Research Training and Development UK (www.ea-journals.org)
Amin Tahsildari, Shila Shahnae (2015), Enhancing Organizational Effectiveness by Performance Appraisal, Training, Employee Participation, and Job Definition. European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.7, No.12, 2015
Amin, et al., (2014), User Satisfaction with Mobile Websites: The impact of Perceived usefulness, Perceived Ease of Use, and Trust, Nankai Business Review International, Vol. 5 No. 3, pp. 258-274
Amirullah. 2015. Pengantar Manajemen. Jakarta: Mitra Wacana Media
Arif Hartono, Novia Permatasari, Ika Farida Ulfah and La Ode Sugianto (2019), Integration of Information System Success Models to Explain End User Satisfaction of Debtor Information Systems. AFRE Accounting and Financial Review, 2(1): 32-41, 2019. http://jurnal.unmer.ac.id/index.php/afre
Assauri, Sofjan. 2016. Production Operations Management (Achieving Sustainable Organizational Goals). Edition 3. Jakarta: PT Raja Grafindo Persada
Aswad, S., Realize, & Wangdra, R. (2018). The Influence of Price and Service Quality on Consumer Satisfaction of Clean Water Users in Kampung Air Batam Center. Vol.6 No.2, 156.
Asyari (2016), The Influence of Quality Services and The Human Resources Development to User Satisfaction for Accounting Computer Study at Local Government Officials Depok West Java. International Journal of Scientific & Technology Research Volume 5, Issue 05, May 2016 ISSN 2277-8616
Azwar, S.2012. Metode Penelitian.Yogyakarta:Pustaka Belajar
Barween Al Kurdia, Muhammad Alshuridehb and Ahmad Alnaser (2020), The Impact of Employee Satisfaction on Customer Satisfaction: Theoretical and Empirical Underpinning. Contents lists available at GrowingScience Management Science Letters homepage: www.GrowingScience.com/msl
Biljana Angelova and Jusuf Zekiri (2011), Measuring Customer Satisfaction with Service Quality Using American Customer Satisfaction Model (ACSI Model). International Journal of Academic Research in Business and Social Sciences October 2011, Vol. 1, No. 3 ISSN: 2222-6990
Bustani, B., Khaddafi, M.., & Nur Ilham, R. (2022). Regional Financial Management System of Regency/City Regional Original Income in Aceh Province Period Year 2016-2020. International Journal of Educational Review, Law and Social Sciences (IJERLAS), 2(3), 459–468. https://doi.org/10.54443/ijerlas.v2i3.277.
Doll, W.J., and G. Torkzadeh. 1988. “The Measurement of End-User Computing Satisfaction”. MIS Quarterly. 12 (June). pp. 259-274
Donni Junni Priansa. (2017). Perilaku Konsumen dalam Bisnis Kontemporer. Bandung: Alfabeta
Dorothea Wahyu Ariani (2015), Employee Satisfaction and Service Quality: Is There Relations? International Journal of Business Research and Management (IJBRM), Volume (6): Issue (3): 2015
Dorothea Wahyu Ariani (2017), Employee Satisfaction and Service Quality: Is There Relations? International Journal of Business Research and Management (IJBRM), Volume (6): Issue (3): 2015 See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/318946232
Eunice Hsiao-Hui Wang and Chao-Yu Chen (2011), System Quality, User Satisfaction, and Perceived Net Benefits of Mobile Broadband Services. Department of Information Communication, Yuan Ze University
Falahuddin, F., Fuadi, F., Munandar, M., Juanda, R.., & Nur Ilham, R. (2022). Increasing Business Supporting Capacity in Msmes Business Group Tempe Bungong Nanggroe Kerupuk in Syamtalira Aron District, Utara Aceh Regency. Irpitage Journal, 2(2), 65–68. https://doi.org/10.54443/irpitage.v2i2.313
Geovani, I.., Nurkhotijah, S.., Kurniawan, H.., Milanie, F., & Nur Ilham, R. (2021). Juridical Analysis of Victims of The Economic Exploitation of Children Under the Age to Realize Legal Protection from Human Rights Aspects: Research Study at The Office of Social and Community Empowerment in Batam City. International Journal of Educational Review, Law and Social Sciences (IJERLAS), 1(1), 45–52. https://doi.org/10.54443/ijerlas.v1i1.10.
Gibson, et al, 1995. Organisasi dan Manajemen, Edisi ke empat, Jakarta: Erlangga
Girish Nai (2016), Impact of Service Quality on Business Performance in Hospitality Industries: An empirical study. Journal of Tourism, Hospitality and Sports www.iiste.org ISSN (Paper) 2312-5187 ISSN (Online) 2312-5179 An International Peer-reviewed Journal Vol.17, 2016
Hair, Joseph F, Black, William C, Babin Barry J and Anderson Rolph E. (. 2010). Multivariate Data Analysis a Global Perspective.Seventh. Edition. Pearson
Hany Hosny Sayed Abdelhamied (2019), The Impact of Training Activities on Quality of Service, Customer Satisfaction and Behavioral Intention. Journal of Tourism and Hospitality Management June 2019, Vol. 7, No. 1, pp. 135-148 ISSN: 2372-5125 (Print), 2372-5133 (Online) Published by American Research Institute for Policy Development DOI: 10.15640/jthm. v7n1a14 URL: https://doi.org/10.15640/jthm.v7n1a14
Harry, JoY, (2020), Stress Management and Employee Performance. European Journal of Human Resource Management Studies ISSN: 2601 – 1972 ISSN-L: 2601 – 1972 Available on-line at: http://www.oapub.org/soc Copyright © The Author(s). All Rights Reserved 57 doi: 10.5281/zenodo.3732204 Volume 4 │ Issue 1 │2020
Hazem Mohammad Al-Kaseasbeh, Yoshifumi Harada, Ummi Naiemah binti Saraih (2019), E-Government Services Assessment from the Perspective of Citizens Interaction and Satisfaction in Jordan: Pilot Study. International Journal of Research and Review www.ijrrjournal.com E-ISSN: 2349-9788; P-ISSN: 2454-2237. Research Paper
Hongxiu Li , Yong Liu , Chee-Wee Tan , and Feng Hu (2020), Comprehending Customer Satisfaction With Hotels Data Analysis Of Consumer-Generated Reviews. International Journal of Contemporary Hospitality Management Vol. 32 No. 5, 2020 pp. 1713-1735 EmeraldPublishingLimited 0959-6119 DOI 10.1108/IJCHM-06-2019-0581
Idolina Bernal Gonzalez, Norma Angelica Pedraza Melo , Jesus Lavin Verastegui, Gabriela Monforte Garcia (2017), Service quality and users' satisfaction assessment in the health context in Mexico . Administration Notebooks Journal of Management. Vol. 33 No. 57: January - April
Ilham, Rico Nur. et all (2019). Comparative of the Supply Chain and Block Chains to Increase the Country Revenues via Virtual Tax Transactions and Replacing Future of Money. International Journal of Suplly Management.Volume 8 No.5 August 2019.
Ilham, Rico Nur. et all (2019). Investigation of the Bitcoin Effects on the Country Revenues via Virtual Tax Transactions for Purchasing Management. International Journal of Suplly Management.Volume 8 No.6 December 2019.
Indriantoro, Nur and Bambang Supomo. 2011,” Business Research Methodology. For Accounting and Management”, First Edition. BPFE,Yogyakarta
Iqbal Alsaleh and Maram Bageel (2016), Measuring User Satisfaction with Service Quality of IT Department Support as Perceived by the Users: Case Study of Service Industry Sector in Jeddah, Saudi Arabia. International Journal of Liberal Arts and Social Science Vol. 4 No. January 1, 2016
Istianingsih and Setyo Hari Wijanto. 2008. Influence of Information System Quality, Information Quality, and Percived Usefulness on Satisfaction Accounting Software Users. IX National Accounting Symposium, Pontianak
Ivana Tomic, Zdravko Tesic, Bogdan Kuzmanovic & Milos Tomic (2018), An Empirical Study of Employee Loyalty, Service Quality, Cost Reduction and Company Performance Economic Research-Ekonomska Istraživanja ISSN: 1331-677X (Print) 1848-9664 (Online) Journal homepage: https://www.tandfonline.com/loi/rero20
Janilson Antonio da Silva Suzart (2013), End-User Satisfaction with The Integrated System of The Federal Government Financial Administration (Siafi): A Case Study. JISTEM - Journal of Information Systems and Technology Management Revista de Gestão da Tecnologia e Sistemas de Informação Vol. 10, No. 1, Jan/Apr. 2013 pp.145-160 ISSN online: 1807-1775 DOI: 10.4301/S1807-17752013000100008
Kabu Khadka & Soniya Maharjan (2017), Customer Satisfaction and Customer Loyalty. Thesis Centria University of Applied Sciences Business Management
Kashif Nadeem, Amir Riaz, and Rizwan Qaiser Danish (2019), Influence of High-Performance Work System on Employee Service Performance And OCB: The Mediating Role Of Resilience. Journal of Global Entrepreneurship Research © The Author(s). 2019 Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0 International License
Kasmir (2005), Etika Customer Service (Jakarta: Raja Grafindo Persada.
Kim, S. and McHaney, R. 2000. Validation of the end-user computing satisfaction instrument in case tool environments. Journal of Computer Information Systems, 41(1), pp. 49-56
Kotler, Philip and Kevin Lane Keller 2016. Marketing Managemet. Edisi 15 Global Edition. Pearson
Kuang-Ming Kuo, Chung-Feng Liu, Paul C. Talley, and Su-Ya Pan (2018), Strategic Improvement for Quality and Satisfaction of Hospital Information Systems. Research Article. Hindawi Journal of Healthcare Engineering Volume 2018, Article ID 3689618, 14 pages https://doi.org/10.1155/2018/3689618
L J Wantania, A N Hidayanto, Y Ruldeviyani, S Kurnia (2021), Analysis of User Satisfaction Factors of E-Kinerja Application as Utilization of the Paperless Office System: A Case Study in Regional Civil Service Agency, North Sulawesi Province. IOP Conference Series: Earth and Environmental Science. The 9th Engineering International Conference. IOP Conf. Series: Earth and Environmental Science 700 (2021) 012011. IOP Publishing. doi:10.1088/1755-1315/700/1/012011
Lasta Irawan, A. ., Briggs, D. ., Muhammad Azami, T. ., & Nurfaliza, N. (2021). The Effect of Position Promotion on Employee Satisfaction With Compensation As Intervening Variables: (Case Study on Harvesting Employees of PT. Karya Hevea Indonesia). International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET), 1(1), 11–20. https://doi.org/10.54443/ijset.v1i1.2
Likdanawati, likdanawati, Yanita, Y., Hamdiah, H., Nur Ilham, R., & Sinta, I. (2022). Effect of Organizational Commitment, Work Motivation And Leadership Style on Employee Performance of Pt. Aceh Distribus Indo Raya. International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET), 1(8), 377–382. https://doi.org/10.54443/ijset.v1i8.41.
Lupiyoadi, & Hamdani. (2008). Manajemen Pemasaran Jasa. Edisi 2. Salemba Empat
Lydia Muriuki, Loice Maru, David Kosge (2016), Internal Marketing Strategy, Employee Performance, and Organizational Commitment in Selected Public Universities in Nairobi County, Kenya. International Journal of Business and Social Science Vol. 7, No. 8; August 2016
Majied Sumatrani Saragih, M.., Hikmah Saragih, U.., & Nur Ilham, R. (2021). Relationship Between Motivation and Extrinsic Motivation to Icreasing Entrepreneurship Implementation from Spp Al-Falah Group at Blok 10 Village Dolok Masihul. Morfai Journal, 1(1), 1–12. https://doi.org/10.54443/morfai.v1i1.11.
Malik, Saif Ullah (2012), Customer Satisfaction, Perceived Service Quality and Mediating Role of Perceived. Institute of Business Management, Karachi, Pakistan. Value. www.ccsenet.org/ijms International Journal of Marketing Studies Vol. 4, No. 1; February 201
Maria Eduarda Letti Souza , Ana Glória Abrão Gomes dos Santos , Edson Pinheiro de Lima , Sergio E. Gouvea da Costa , Angela Catapan (2013), Customer Satisfaction Of Electric Power Services: A Research Agenda. Pontifical Catholic University of Paraná / Technological Federal University of Paraná
Marwan Ibrahim Khartabiel , Serdar Saydam (2014), Banks Employees Satisfaction as a Lead to Customers Satisfaction. International Journal of Business and Social Science Vol. 5, No. 9(1); August 2014
mill. 2015, Manajemen Pelayanan Umum Di Indonesia, Jakarta: PT Bumi Aksara
Munaza Bibi (2018), Impact of Talent Management Practices on Employee Performance: An Empirical Study among Healthcare Employees. SEISENSE Journal of Management Vol 2 No 1 (2019): DOI: https://doi.org/10.33215/sjom.v2i1.83, 22-32 Research Article
Ngo Vu Minh, Nguyen Huan Huu (2016), The Relationship between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking Sector. Journal of Competitiveness. Vol. 8, Issue 2, pp. 103 - 116, June 2016 ISSN 1804-171X (Print), ISSN 1804-1728 (On-line), DOI: 10.7441/joc.2016.02.08
Between Money Velocity and Inflation to Increasing Stock Investment Return: Effective Strategic by Jakarta Automated Trading System Next Generation (Jats-Ng) Platform. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS), 1(1), 87–92. https://doi.org/10.54443/ijebas.v1i1.27
Nur Ilham, R., Heikal, M.., Khaddafi, M.., F, F., Ichsan, I., F, F., Abbas, D.., Fauzul Hakim Hasibuan, A.., Munandar, M., & Chalirafi, C. (2021). Survey of Leading Commodities of Aceh Province as Academic Effort to Join and Build the Country. Irpitage Journal, 1(1), 13–18. https://doi.org/10.54443/irpitage.v1i1.19
Nur ilham, R., Likdanawati, L., Hamdiah, H., Adnan, A., & Sinta, I. (2022). Community Service Activities “Socialization Avoid Study Investment” to The Student Bond of Serdang Bedagai. Irpitage Journal, 2(2), 61–64. https://doi.org/10.54443/irpitage.v2i2.312.
Nurul Jihan Pratiwi, Jamaluddin, Risma Niswaty, Rudi Salam (2019), The Influence of Work Facilities on Employee Performance at the Regional Financial Management Agency Secretariat Section of South Sulawesi Province. Jurnal Administrare: Jurnal Pemikiran Ilmiah dan Pendidikan Administrasi Perkantoran Vol. 6, No. 1, January-June 2019, Pages 35-44 p-ISSN: 2407-1765, e-ISSN: 2541-1306 Homepage: http://ojs.unm.ac.id/index.php/administrare/index
Ong Choon Hee, Koh Rui Jing (2018), The Influence of Human Resource Management Practices on Employee Performance in the Manufacturing Sector in Malaysia. International Journal of Human Resource Studies ISSN 2162-3058 2018, Vol. 8, No. 2 http://ijhrs.macrothink.org 129
Otu William; Emma Eyison Appiah; Emmanuel Addo Botchway (2012), Assessment of Customer Expectation and Perception of Service Quality Delivery in Ghana Commercial Bank. Methodist University College, Accra-Ghana
Paulo Rita a, Tiago Oliveira a, Almira Farisa (2019), The Impact Of E-Service Quality and Customer Satisfaction on Customer Behavior in Online Shopping. Research Article Contents lists available at Science Direct Heliyon journal homepage: www.heliyon.com https://doi.org/10.1016/j.heliyon.2019.e02690 Received 8 October 2018; Received in revised form 5 August 2019; Accepted 15 October 2019 2405-8440/© 2019 Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Pavitra Dhamija, Shivam Gupta and Surajit Bag (2018), Measuring of job satisfaction: the use of quality of work life factors. Benchmarking: An International Journal. https://doi.org/10.1108/ BIJ-06-2018-0155 Permanent link to this document: https://doi.org/10.1108/BIJ-06-2018-0155
R. Stair and G. Reynolds (2012), Fundamentals of Informations System, JW Calhoun and JC McCormick, Eds., Boston: Joe Sabatino, 2012.
Rahmaniar, R., Subhan, S., Saharuddin, S., Nur Ilham, R. ., & Anwar, K. . (2022). The Influence of Entrepreneurship Aspects on The Success of The Chips Industry In Matang Glumpang Dua and Panton Labu. International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET), 1(7), 337–348. https://doi.org/10.54443/ijset.v1i7.36.
Ridho Saputra, 2018. Development of an Online Camera Rental System. Journal Development of Information Technology and Computer Science, Volume 2 Number 6, June 2018, 2221-2226.
Robert Christie Mill (2011), A Comprehensive Model Of Customer Satisfaction In Hospitality And Tourism: Strategic Implications For Management. International Business &Economics Research Journal Volume 1, Number 6
Rumengan. 2013. Metodelogi Penelitian. Bandung: Cipta Pustaka
Sajid Hussain Awan, Nazia Habib, Chaudhry Shoaib Akhtar, and Shaheryar Navee (2018), Effectiveness of Performance Management System for Employee Performance Through Engagement. SAGE Open October-December 2020: 1 –15 © The Author(s) 2020 DOI: 10.1177/2158244020969383 journals.sagepub.com/home/sgoSaleh AL-Sinawi a, Chua Yan Piawa, Adbul Rahman Idris (2015), Factors Influencing the Employees’ Service Performance in Ministry of Education in Sultanate of Oman Available online at www.sciencedirect.com ScienceDirect 1877-0428 © 2015 Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer-review under responsibility of Academic World Education and Research Center. doi: 10.1016/j.sbspro.2015.07.043 7th World Conference on Educational Sciences, (WCES-2015), 05-07 February 2015, Novotel Athens Convention Center, Athens, Greece
Sandi, H.., Afni Yunita, N.., Heikal, M.., Nur Ilham, R.., & Sinta, I. (2021). Relationship Between Budget Participation, Job Characteristics, Emotional Intelligence and Work Motivation as Mediator Variables to Strengthening User Power Performance: An Emperical Evidence from Indonesia Government. Morfai Journal, 1(1), 36–48. https://doi.org/10.54443/morfai.v1i1.14.
Selim S. Erena, M. Sule Eren, Nevriye Ayasc, Gungor Hacioglu (2013), The Effect of Service Orientation on Financial Performance: The Mediating Role of Job Satisfaction and Customer Satisfaction. Available online at www.sciencedirect.com Procedia - Social and Behavioral Sciences 99 (2013) 665 – 672 Published by Elsevier Ltd. Selection and peer-review under responsibility of the International Strategic Management Conference. doi: 10.1016/j.sbspro.2013.10.537
Seong-Ho Cho and Kwang-Ho Park (2013), An Empirical Study on Enhancing User Satisfaction of Customer Service Information Systems. www.calsec.or.kr http://dx.doi.org/10.7838/jsebs.2013.18.2.257
Shafira Rizq, Moh. Djemdjem Djamaludin, Yani Nurhadryani (2018), Analysis of Service Quality Satisfaction Of E-Ktp Service at Public Administration and Civil Registration Office of Bogor District. Journal of Consumer Sciences E-ISSN: 2460-8963 2018, Vol. 03, No. 02, 55-65
Shahzad N (2018), Impact of Employee Motivation on Customer Satisfaction: Study of Airline. Industry in Pakistan. Journal of Forensic Psychology. DOI: 10.4172/2475-319X.1000138
Sinambela, Lijan Poltak. (2018). Human Resource Management. Jakarta: PT Bumi Aksara
Sinta, I.., Nur Ilham, R., Kumala Sari, D.., M, M., Khaidir, K., & Ekamaida, E. (2021). Training The Processing of Tomato Sauce for A Home-Based Business the Scale of SMES. Irpitage Journal, 1(1), 26–28. https://doi.org/10.54443/irpitage.v1i1.24
Sinurat, M.., Heikal, M.., Simanjuntak, A.., Siahaan, R.., & Nur Ilham, R. (2021). Product Quality on Consumer Purchase Interest with Customer Satisfaction as A Variable Intervening In Black Online Store High Click Market: Case Study on Customers of the Tebing Tinggi Black Market Online Store. Morfai Journal, 1(1), 13–21. https://doi.org/10.54443/morfai.v1i1.12.
Sonita Sum, Thanapong Champahom, Sajjakaj Jomnonkwao, Vatanavongs Ratanavaraha (2019) , An Application of Importance Performance Analysis (IPA) for Evaluating City Bus Service Quality in Cambodia. School of Transportation Engineering, Institute of Engineering, Suranaree University of Technology, Nakhon Ratchasima 30000, Thailand * Corresponding author e-mail: vatanavogs@g.sut.ac.th . Received Jul 6, 2019; Revised 9 Oct 2019; Accepted Dec 7, 2019. Print-ISSN: 2228-9135, Electronic-ISSN: 2258-9194, doi: 10.14456/built.2019.5
Sugiyono. (2017). Quantitative, Qualitative, and R&D Research Methods. Bandung: Alphabeta, CV
Sujarweni, V. Wiratna. (2018). Research Methodology–Business & Economics. Yogyakarta: New Library Press
Sunday Olarinre Oladokun and Cyril Ayodele Ajayi (2021), Assessing users’ perception of Facilities Management services in a Public University: A case study approach. Regular Article. Journal of Facility Management and Research, 2(2):62–73.
Syahsudarmi, Siti. 2018. “Pengaruh Fasilitas dan Kualitas Layanan Terhadap Kepuasan Pelanggan Kedai Kopi Bengkalis di Pekanbaru”, Jurnal Development, Vol. 6, No. 1
Tsai, Yafang; Wu, Shih-Wang; Tsai, Yi-Hua (2018), Employee Perceptions Of Service Quality Based On Hospital Quality Improvement Strategy. International Journal of Management, Economics and Social Sciences (IJMESS). ISSN 2304-1366, IJMESS. International Publishers, Jersey City, NJ, Vol. 7, Iss. Special Issue, pp. 13-25
Ujang Sumarwan, 2008, Consumer Behavior Theory and Its Application in Marketing, Jakarta: PT, Gramedia Utama
Wibowo, Agung Edy. (2012). Practical Applications of SPSS in Research . Yogyakarta: Gava Media
Winardi (2004), Entrepreneur & Entrepreneurship. Jakarta: Kencana.
Yusuf Iis, E., Wahyuddin, W., Thoyib, A., Nur Ilham, R., & Sinta, I. (2022). The Effect of Career Development and Work Environment on Employee Performance with Work Motivation as Intervening Variable at The Office of Agriculture and Livestock in Aceh. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS), 2(2), 227–236. https://doi.org/10.54443/ijebas.v2i2.191.
Mursal, Universitas Batam
<strong>International Review of Practical Innovation, Technology And Green Energy (IRPITAGE)</strong> is a scientific journal that presents the results of scientific works sourced from Community Service in Indonesia. Contains All Forms of Novelty Innovations in both scientific science and technology, as well as issues of limited energy and the social environment in society.This journal is intended as a medium for scientific studies of research results from implementation to the community, thoughts and critical-analytic studies on various issues that can be utilized both nationally and internationally. The scientific article is in the form of a study of the implementation of Community Service that can be accounted for and disseminated nationally and internationally. IRPITAGE Journal from Radja Publika as part of the spirit of disseminating knowledge resulting from community service carried out by researchers in Indonesia. The IRPITAGE Journal from Radja Publika provides articles that can be downloaded for free. With a schedule of publications 3 (three) times a year.