CONFLICT TO COLLABORATION: EFFECTIVE STRATEGIES FOR MANAGING WORKPLACE DYNAMICS

Authors

Marlissa Oktaviani , Ramon Zamora , Lukmanul Hakim

DOI:

10.54443/morfai.v6i1.4689

Published:

2025-12-13

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Abstract

This article addresses the persistent organizational challenge of workplace conflict, which, when mismanaged, leads to decreased morale, productivity loss, and talent attrition. The objective is to provide a practical framework for shifting conflict from a destructive force to a catalyst for collaboration and innovation. The methodology synthesizes contemporary research in organizational psychology, mediation principles, and leadership studies to construct a multi-tiered strategy encompassing leadership intervention, cultural systems, and individual skills. The results present a clear model for diagnosing conflict sources, a step-by-step facilitation process for leaders, and proactive systems for building a resilient team culture. The discussion emphasizes that effective management transforms conflict from an emotional drain into a strategic gain, fostering psychological safety and robust problem-solving. The conclusion asserts that mastering workplace dynamics is not an optional soft skill but a core leadership competency essential for building adaptable, high-performing teams.

Keywords:

conflict management, workplace collaboration, psychological safety, leadership facilitation, team dynamics

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Author Biographies

Marlissa Oktaviani, Universitas Riau Kepulauan

Ramon Zamora, Universitas Riau Kepulauan

Lukmanul Hakim, Universitas Riau Kepulauan

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How to Cite

Marlissa Oktaviani, Ramon Zamora, & Lukmanul Hakim. (2025). CONFLICT TO COLLABORATION: EFFECTIVE STRATEGIES FOR MANAGING WORKPLACE DYNAMICS. Multidiciplinary Output Research For Actual and International Issue (MORFAI), 6(1), 449–457. https://doi.org/10.54443/morfai.v6i1.4689

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