DATA-DRIVEN HR: LEVERAGING ANALYTICS TO IMPROVE EMPLOYEE EXPERIENCE AND PERFORMANCE
DOI:
10.54443/morfai.v6i1.4752Published:
2025-12-19Downloads
Abstract
This article examines the transformative role of data analytics in modern human resource management, known as Data-Driven HR. The background outlines the shift from traditional, intuition-based HR practices to a strategic, evidence-based approach necessitated by the digital economy. The primary objective is to demonstrate how organizations can leverage HR analytics to systematically enhance both employee experience and organizational performance. The methodology involves a comprehensive review of existing literature and analysis of case studies from organizations that have implemented HR analytics initiatives. The results indicate that systematic data collection and analysis in areas such as recruitment, engagement, and talent development lead to more informed decision-making, predictive insights, and personalized employee interventions. The discussion highlights that successful implementation requires robust data infrastructure, analytical competency, and a strong ethical framework to address privacy concerns. In conclusion, Data-Driven HR represents a fundamental evolution in the function, enabling a more proactive, employee-centric, and performance-oriented management paradigm. For optimal impact, HR leaders must cultivate data literacy and foster a culture of evidence-based practice while safeguarding employee trust.
Keywords:
Data-Driven HR, HR Analytics, Employee Experience, Performance ManagementReferences
Ali, R., Ateeq, A., Al Ani, Z., & Ahmed Ali, S. (2023). A Critical Review of Contemporary Trends and Challenges in Human Resource Management. International Journal of Intellectual Human Resource Management (IJIHRM), 04(02), 22–27. https://doi.org/10.46988/IJIHRM.04.02.2023.003
Al-Twal, A., Jarrar, D. M. F., Fakhoury, G., & Aljbour, R. (2024). HR’s hands are tied! Perceptions of the role of HR departments in Jordanian organisations. International Journal of Organizational Analysis, 32(8). https://doi.org/10.1108/IJOA-02-2023-3656
Arunprasad, P., Dey, C., Jebli, F., Manimuthu, A., & El Hathat, Z. (2022). Exploring the remote work challenges in the era of COVID-19 pandemic: review and application model. Benchmarking: An International Journal, 29(10), 3333–3355. https://doi.org/10.1108/BIJ-07-2021-0421
Chinekwu Somtochukwu Odionu, Bernadette Bristol-Alagbariya, & Richard Okon. (2024). Data-driven decision making in human resources to optimize talent acquisition and retention. International Journal of Scholarly Research and Reviews, 5(2). https://doi.org/10.56781/ijsrr.2024.5.2.0051
Chinenye Gbemisola Okatta, Funmilayo Aribidesi Ajayi, & Olufunke Olawale. (2024). LEVERAGING HR ANALYTICS FOR STRATEGIC DECISION MAKING: OPPORTUNITIES AND CHALLENGES. International Journal of Management & Entrepreneurship Research, 6(4), 1304–1325. https://doi.org/10.51594/ijmer.v6i4.1060
Dahlbom, P., Siikanen, N., Sajasalo, P., & Jarvenpää, M. (2020). Big data and HR analytics in the digital era. Baltic Journal of Management, 15(1). https://doi.org/10.1108/BJM-11-2018-0393
DiClaudio, M. (2019). People analytics and the rise of HR: how data, analytics and emerging technology can transform human resources (HR) into a profit center. Strategic HR Review, 18(2), 42–46. https://doi.org/10.1108/SHR-11-2018-0096
Donnelly, R., & Johns, J. (2021). Recontextualising remote working and its HRM in the digital economy: An integrated framework for theory and practice. The International Journal of Human Resource Management, 32(1), 84–105. https://doi.org/10.1080/09585192.2020.1737834
Douglas, S., & Haley, G. R. (2025). Transforming HR into a strategic partner: a case study of organizational redesign for sustainable growth. Strategic HR Review, 24(3). https://doi.org/10.1108/shr-12-2024-0101
Jayalakshmi K., & M. Prabakaran. (2024). The role of big data in transforming human resource analytics: A literature review. The Scientific Temper, 15(spl-1). https://doi.org/10.58414/scientifictemper.2024.15.spl.38
Karsim, K., Loliyani, R., Loliyana, R., & Salma, N. (2025). HR Analytics and Big Data: Transforming Talent Management and Workforce Planning in the Digital Economy. Journal of Economics and Management Scienties. https://doi.org/10.37034/jems.v7i4.96
Latifat, O. A., Oluwafunmi, A. E., Onyeka, F. A., Ndubuisi, L. N., Kehinde, F. A., & Rosita, E. D. (2023). The future of work and human resources: A review of emerging trends and HR’s evolving role. International Journal of Science and Research Archive, 11(2), 113–124. https://doi.org/10.30574/ijsra.2024.11.2.0151
MOHAMMED, A. Q. (2019). HR ANALYTICS: A MODERN TOOL IN HR FOR PREDICTIVE DECISION MAKING. JOURNAL OF MANAGEMENT, 10(3). https://doi.org/10.34218/JOM.6.3.2019.007
Ngo Ndjama, J. D. (2025). Leveraging the power of human resource analytics for enhanced decision making: opportunities and challenges. International Journal of Research in Business and Social Science (2147- 4478), 14(6). https://doi.org/10.20525/ijrbs.v14i6.4276
Poba-Nzaou, P., Galani, M., & Tchibozo, A. (2020). Transforming human resources management in the age of Industry 4.0: a matter of survival for HR professionals. Strategic HR Review, 19(6). https://doi.org/10.1108/shr-06-2020-0055
Sai, N. B., & Naga, P. C. (2025). Leveraging data analytics in human resource management. International Journal of Science and Research Archive, 15(1), 373–380. https://doi.org/10.30574/ijsra.2025.15.1.1009
Sivakumar. (2025). The Role in Empowering Strategic Decisions: The Impact of HR Analytics on Talent Management and Organizational Success. Journal of Information Systems Engineering and Management, 10(39s), 778–784. https://doi.org/10.52783/jisem.v10i39s.7298
Sushma, R., & Sarala. (2024). The Future of Work and Human Sources: an Evaluate of Rising Tendencies and Hr’s Evolving Function. International Journal For Multidisciplinary Research, 6(4). https://doi.org/10.36948/ijfmr.2024.v06i04.26384
Susmita, E. (2021). HR ANALYTICS: WHY IT MATTERS. Journal of Contemporary Issues in Business and Government, 27(02). https://doi.org/10.47750/cibg.2021.27.02.238
Usman, F. O., Ndubuisi, N. L., Victoria Ibeh, C., Daraojimba, E. R., Ann Udeh, C., & Elufioye, A. E. (2024). DATA-DRIVEN DECISION MAKING IN HR: A REVIEW OF ANALYTICS AND ITS STRATEGIC IMPORTANCE. Malaysian Journal Of Human Resources Management, 1(2), 98–104. https://doi.org/10.26480/mjhrm.02.2024.98.104
License
Copyright (c) 2026 Yossy Oktalina, Ramon Zamora, Dhenny Asmarazisa

This work is licensed under a Creative Commons Attribution 4.0 International License.




