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• CUSTOMER LOYALTY IN DIGITAL BANKING: AN INTEGRATED MODEL OF UX, SECURITY, TRUST, AND SATISFACTION

  Aditya Ramadhan , Dian Masyita , Elisa Susanti

  1193-1205

  2025-12-23

  Statistics: 194

• INFLUENCE OF LIFESTYLE AND GROUPS REFERENCE TO SIN COFFEE PALU'S LOYALTY WITH BRAND SATISFACTION AS INTERVENING VARIABLES

  Aulia Salsabila , Muzakir , Umar Syarifuddin , Faruq Lamusa

  1631-1638

  2025-12-27

  Statistics: 72

• ANALYSIS OF WORKING HOURS AND WORKLOAD ON WORK PRODUCTIVITY WITH JOB SATISFACTION AS A MODERATING VARIABLE AT PT PLN BINJAI CITY CUSTOMER SERVICE UNIT

  Heryanto Siburian , Mesra B , Elfitra Desy Surya

  3485-3502

  2025-08-09

  Statistics: 90

• ANALYSIS OF THE EFFECT OF E-SERVICE QUALITY ON SATISFACTION CUSTOMERS OF PT BANK TABUNGAN NEGARA (PERSERO) TBK PEMATANG SIANTAR BRANCH OFFICE

  Iqbal Habibie , Endang Sulistya Rini , Sugih Arto Pujangkoro

  755-767

  2024-09-01

  Statistics: 109

• ANALYSIS OF THE EFFECT OF MARKETING MIX ON CUSTOMER SATISFACTION AT JEUNIEB CITY COFFEE IN JEUNIEB SUB-DISTRICT, BIREUEN REGENCY

  T. Edyansyah , Rico Nur Ilham , Muhammad Roni

  2026-01-17

  Statistics: 122

• PRODUCT QUALITY ON CONSUMER PURCHASE INTEREST WITH CUSTOMER SATISFACTION AS A VARIABLE INTERVENING IN BLACK ONLINE STORE HIGH CLICK MARKET Case Study on Customers of the Tebing Tinggi Black Market Online Store

  Mangasi Sinurat , Mohd. Heikal , Amsal Simanjuntak , Rumiris Siahaan , Rico Nur Ilham

  13-21

  2021-10-24

  Statistics: 9434

• ANALYSIS OF THE RELATIONSHIP BETWEEN PRODUCT QUALITY PERCEPTION AND CALL CENTER SERVICE ON CUSTOMER RECOMMENDATION INTENTION IN THE TELECOMMUNICATION INDUSTRY: A SYSTEMATIC LITERATURE REVIEW

  Norma Handayani

  8388-8396

  2025-11-26

  Statistics: 116

• CHALLENGES IN IMPLEMENTING SHARIA PRINCIPLES IN THE OPERATIONS OF ISLAMIC BANKS: MANAGERIAL AND CUSTOMER PERSPECTIVES

  Siti Munfaqiroh , Bunyamin , Ratri Buda Nugrahanti

  1710-1717

  2025-02-14

  Statistics: 282

• THE INFLUENCE OF SERVICE QUALITY ON OUTPATIENT SATISFACTION AT THE TELUK BINTUNI HOSPITAL WHICH IS MEDIATED BY CULTURE AND BELIEFS

  Wiendo Syahputra Yahya , Saparso , Fushen

  262-283

  2024-07-21

  Statistics: 112

• ANALYZING THE IMPACT OF PERSONALIZATION AND USER EXPERIENCE ON TRUST, SATISFACTION, AND LOYALTY IN TOKOPEDIA USERS

  Agus Tamrin Reni

  3533-3543

  2025-07-24

  Statistics: 121

• GUEST COMPLAINT HANDLING USING THE LEAPS METHOD AT SELERA RESTAURANT NONGSA POINT MARINA & RESORT BATAM

  Zainabul Hasna , Waryono

  8199-8202

  2025-11-25

  Statistics: 100

• GUEST COMPLAINT HANDLING USING THE LEAPS METHOD AT SELERA RESTAURANT NONGSA POINT MARINA & RESORT BATAM

  Zainabul Hasna , Waryono

  7509-7512

  2025-11-01

  Statistics: 228

• SATISFACTION LEVEL OF PALM OIL FARMERS TOWARDS PALM OIL RAM SERVICES IN PERLABIAN VILLAGE, KAMPUNG RAKYAT DISTRICT, LABUHAN BATU SELATAN REGENCY

  Gustina Siregar , Muhammad Ikhsan

  2161-2168

  2024-12-30

  Statistics: 144

• THE INFLUENCE OF PRODUCTS AND PRICES ON CONSUMER SATISFACTION OF HIJAB STALLS. ZEE50 IN PONTIANAK CITY

  Sukardi , Muhammad Deva Erlangga

  1843-1850

  2026-01-06

  Statistics: 46

• THE EFFECTS OF SERVICE QUALITY, AND CUSTOMER SATISFACTION TOWARDS BUS TICKET PRICES OF PT. CHANDRA

  Safrida

  338-349

  2023-05-07

  Statistics: 291

• E-COMMERCE AND CHANGES IN CONSUMER BEHAVIOUR IN THE ECONOMY 5.0 ERA

  Sigit Sugiardi , Apriyanto , Kevin Hermanto Tupamahu

  587-591

  2025-03-30

  Statistics: 244

• PUBLIC PERCEPTION OF LIVE MUSIC CAFE LOVERS: A CASE STUDY OF CUSTOMERS OF BAMBU PURPLE RESTO MARELAN

  Riki Andika , Asmyta Surbakti , Junita Batubara

  3280-3284

  2025-07-02

  Statistics: 112

• ANALYSIS OF COFFEE ROASTING PROCESS IMPROVEMENT AT SMALL COFFEE USING SEVEN TOOLS AND TRIZ METHOD

  Anggoro Lanjar Siswanto , Amelia Nur Fariza , Decut Della Oganda

  1961-1968

  2025-06-07

  Statistics: 222

• CONTINUOUS PERFORMANCE MANAGEMENT: MOVING BEYOND THE ANNUAL REVIEW

  Amalia Natasya , Ramon Zamora , Lukmanul Hakim

  328-336

  2025-12-13

  Statistics: 171

• ANALYSIS OF PRICE AND BRAND IMAGE ON PURCHASING DECISIONS WITH SERVICE AS AN INTERVENING VARIABLE (CASE STUDY OF DIGITAL ALLIANCE AT PT AGRES MEDAN TEKNOLOGI

  Dini Irhamna , Slamet Widodo , Husni Muharram Ritonga

  7982-7991

  2025-11-24

  Statistics: 116