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• THE EFFECT OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL CITIZENSHIP BEHAVIOR: A STUDY AT PERUMDA TIRTANADI HEAD OFFICE OF NORTH SUMATRA

  Nia Luthfiana Marina , Prihatin Lumbanraja , Meilita Tryana Sembiring

  5792-5778

  2025-10-02

  Statistics: 376

• ANALYZING THE EFFECTS OF OMNICHANNEL STRATEGY AND CUSTOMER EXPERIENCE ON LOYALTY: THE MEDIATING ROLE OF CUSTOMER SATISFACTION

  Sarah Madaniah , Arlina Nurbaity Lubis , Endang Sulistya Rini

  1575-1588

  2025-05-29

  Statistics: 214

• COMPARATIVE ANALYSIS OF TREE-BASED ALGORITHMS FOR CUSTOMER SATISFACTION CLASSIFICATION IN THE LOGISTICS INDUSTRY: A CASE STUDY OF JNE AND J&T EXPRESS

  Kevin Benedicta , Rudi Nurdiansyah

  4232-4243

  2026-03-18

  Statistics: 177

• THE ROLE OF PURCHASE DECISIONS IN MEDIATING THE EFFECT OF RESPONSIBILITY AND PERSONALIZATION IN CHATBOTS ON CUSTOMER SATISFACTION OF FASHION PRODUCTS AT TIKTOK SHOP IN PALU CITY

  Syarifaini , Ira Nuriya Santi , Maskuri Sutomo , Mohammad Zeylo Auriza

  365-377

  2025-12-23

  Statistics: 203

• The Impact of Tourist Attraction Development on Destination Attractiveness and Local Economic Development: Mediation of Tourist Satisfaction

  Lauraincia Van Houten

  4079-4088

  2025-08-25

  Statistics: 519

• EXPLORING THE MEDIATING ROLE OF PATIENT SATISFACTION IN THE RELATIONSHIP BETWEEN PHARMACY SERVICE PERFORMANCE AND PATIENT LOYALTY

  Tris Yulianti , Hery Winoto TJ

  6914-6927

  2026-07-20

  Statistics: 14

• ANALYSIS OF ACADEMIC SUPERVISION AND ORGANIZATIONAL CULTURE ON TEACHER PERFORMANCE WITH JOB SATISFACTION AS AN INTERVENTING VARIABLEAT STATE MIDDLE SCHOOL 1 PINTU RIME GAYO, BENER MERIAH REGENCY

  Sulman , Kiki Farida Ferine , Sri Rahayu

  3385-3392

  2025-08-09

  Statistics: 360

• THE EFFECT OF CALL CENTER 110 SERVICE QUALITY ON PUBLIC SATISFACTION IN WEST TULANG BAWANG REGENCY

  V. Saptarini , Erwan Sujana

  7603-7611

  2026-07-27

  Statistics: 0

• ANALYSIS OF ORGANIZATIONAL COMMUNICATION, TRANSFORMATIONAL LEADERSHIP STYLE ON EMPLOYEE JOB SATISFACTION WITH INTRINSIC MOTIVATION AS AN INTERVENING VARIABLE AT PT SANMAS SURABAYA

  Loren Surmila Br Surbakti , Muhadjir Anwar

  1045-1055

  2025-12-23

  Statistics: 221

• THE INFLUENCE OF NON-FINANCIAL COMPENSATION ON TURNOVER INTENTION OF GENERATION Z EMPLOYEES IN THE FOOD & BEVERAGES INDUSTRY WITH JOB SATISFACTION AS A MEDIATING VARIABLE

  Suci Indah Syafitri , Rahdini Rizki Saragih , Naomi Karina Hutagalung , Siti Nurrahmawati Novitasari Hasyim , Ahmad Kodri Fauzi Hasibuan

  6535-6544

  2026-07-08

  Statistics: 43

• INFLUENCE OF SERVICE QUALITY, PRODUCT QUALITY, AND PRICE COMPATIBILITY TOWARDS CUSTOMER SATISFACTION AT WH CAFÉ, KISARAN TIMUR DISTRICT ASAHAN REGENCY, NORTH SUMATRA

  Adnan , Keysha Alia Salsabila Pasaribu , Hamdiah , Rusydi Abubakar

  804-816

  2024-10-23

  Statistics: 237

• THE EFFECT OF WEBSITE QUALITY, PRICE AND SERVICE QUALITY ON CUSTOMER SATISFACTION IN BUKALAPAK E-COMMERCE (CASE STUDY ON MALIKUSSALEH UNIVERSITY STUDENTS)

  Alfaridho , Chalirafi , Mariyudi , Agustinawati

  146-155

  2024-04-24

  Statistics: 353

• A SYSTEMATIC ANALYSIS OF THE INFLUENCE OF ACCURACY AND EASE OF USE ON USER SATISFACTION IN ELECTRONIC MEDICAL RECORDS

  Christina Wijaniputri , Kosasih

  4451-4458

  2026-03-26

  Statistics: 191

• EFFECTIVENESS OF TRANSFORMATIONAL LEADERSHIP STYLE ON EMPLOYEE JOB SATISFACTION THROUGH ORGANIZATIONAL CULTURE ON TURNOVER INTENTION AT GARMENT COMPANY X IN TANGERANG

  Berlianingsih Kusumawati , Irpan Hidayat Hasibuan , Marya Yenni , Maswanto , Nandan Limakrisna

  1334-1343

  2025-01-07

  Statistics: 478

• ANALYSIS OF THE IMPLEMENTATION OF LEAN MANAGEMENT METHOD TO IMPROVE PATIENT SATISFACTION (CASE STUDY OF HEART AND BLOOD VESSEL OUTPATIENT PATIENTS PARTICIPANTS OF BPJS KESEHATAN AT SYARIFAH AMBAMI RATO EBU BANGKALAN REGIONAL HOSPITAL)

  Muhammad Jauhari Wafi , Taufik Zulfikar , Rulia , Rukhiyat Syahidin , Vip Paramarta , Kosasih

  4687-4693

  2026-04-12

  Statistics: 214

• ORGANIZATIONAL COMMITMENT IN MEDIATING THE INFLUENCE OF WORK ENVIRONMENT AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE

  Egi Ginanjar , Moh. Sutoro , Dadang Amiruddin

  7523-7534

  2026-07-27

  Statistics: 0

• THE EFFECT OF SELF CHECK-IN FACILITIES ON PASSENGER SATISFACTION AT SENTANI INTERNATIONAL AIRPORT

  Ukkasyah Sabbit Aqdamana Lubis , Dimas Endrawan Putra , Willyam Evander R

  4282-4291

  2026-03-28

  Statistics: 101

• THE IMPACT OF HEALTHCARE ADMINISTRATION DIGITALIZATION ON HOSPITAL SERVICE EFFICIENCY WITH HEALTHCARE WORKER SATISFACTION AS A MEDIATING VARIABLE

  Eko Supryanto Raja Lado , Vip Paramarta

  5984-5992

  2025-10-08

  Statistics: 352

• THE INFLUENCE OF WORK-LIFE BALANCE AND JOB SATISFACTION ON HEALTHCARE WORKER RETENTION IN HOSPITALS

  Sonya Helen Maysha , Kosasih

  4466-4473

  2026-03-26

  Statistics: 169

• THE EFFECT OF LEARNING TECHNOLOGY, TRAINING MOTIVATION, AND TRAINING SATISFACTION ON TRAINING EFFECTIVENESS FOR EDUCATIONAL PERSONNEL AT MUHAMMADIYAH UNIVERSITY OF YOGYAKARTA: A MEDIATION TEST

  Laela Niswatin , Meika Kurnia Puji Rahayu

  6083-6094

  2026-07-09

  Statistics: 72

• THE INFLUENCE OF TELEMEDICINE SERVICES, PATIENT TRUST, AND SATISFACTION ON INTEREST IN USING DIGITAL HEALTH PLATFORMS

  Jeanny Kathleen Hartini , Vip Paramarta , Kosasih , Farida Yuliaty

  45-50

  2025-02-16

  Statistics: 561

• THE INFLUENCE OF PERFORMANCE APPRAISAL AND MOTIVATION ON JOB SATISFACTION IN THE REDUCTION TEAM OF PT INDONESIA ASAHAN ALUMINIUM (INALUM)

  Septian Arrisandi , Erie Priyandha , Rusmewahni , Limega Candrasa

  921-929

  2025-07-25

  Statistics: 176

• ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT AND SERVICE QUALITY TOWARDS CUSTOMER LOYALTY WITHCUSTOMER SATISFACTION AS AN INTERVENING VARIABLE AT PT. BADAK ICE DRINK FACTORY IN PEMATANG SIANTAR

  Risma Nurhaini Munthe , Nurafrina Siregar , Erwansyah

  3337-3349

  2025-07-24

  Statistics: 548

• THE INFLUENCE OF WORK DISCIPLINE IN MEDIATING WORKENVIRONMENT RELATIONSHIPS ON JOB SATISFACTION

  Sapta Nusa Setiawan Pasaribu , Indrayani , Muammar Khaddafi , Yanita , Henny Irawati

  95-102

  2022-03-30

  Statistics: 369

• THE INFLUENCE OF SKILLS, COMMUNICATION, AND SUPPORTING EQUIPMENT OF CONSERVATIVE DENTISTRY SPECIALISTS (DRG. SP.KG) ON WAITING TIME AND ITS IMPLICATIONS FOR PATIENT SATISFACTION (A SURVEY AT KAJEN DISTRICT HOSPITAL, PEKALONGAN)

  Jeanny Kathleen Hartini , Kosasih , Etty Sofia , Taufan Nugroho , Vip Paramarta , Farida Yuliaty

  4373-4385

  2026-03-21

  Statistics: 204