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• ANALYSIS OF THE RELATIONSHIP BETWEEN TELEMEDICINE USERS AND THE QUALITY OF HEALTH SERVICES FOR JKN PATIENTS AT FKTP FLAMINGO CLINIC OF SOEWONDO AIR BASE

  Chairunnisa Nasution , Ermi Girsang , Santy Deasy Siregar

  4267-4274

  2026-03-19

  Statistics: 70

• THE INFLUENCE OF BRAND IMAGE, TRUST, AND SERVICE QUALITY ON REVISIT INTENTION MEDIATED BY PATIENT SATISFACTION (CASE STUDY AT THE BHAYANGKARA HOSPITAL OF THE YOGYAKARTA SPECIAL REGION REGIONAL POLICE)

  Ahmad Syakur Banafif , Kosasih , Rulia , Etty Sofia Mariati Asnar , Farida Yuliaty , Vip Paramarta

  3501-3514

  2026-02-15

  Statistics: 232

• IMPLEMENTATION OF GOOD GOVERNANCE AND MOTIVATION IN IMPROVING SERVICE QUALITY: THE ROLE OF JOB SATISFACTION AS A MEDIATING VARIABLE (Study at the Badung Regency Cultural Office)

  I Gede Krisnayasa , I.G.A.A. Dewi Sucitawathi Pinatih

  7826-7829

  2025-11-17

  Statistics: 192

• THE LEAN HOSPITAL APPROACH TO CONTINUOUS IMPROVEMENT IN ENHANCING SERVICE QUALITY AT THE OUTPATIENT PHARMACY OF TALAUD REGIONAL GENERAL HOSPITAL IN 2019

  Meyvie Belinda Kendage , Jason Merari Peranginangin , Tri Wijayanti

  5000-5008

  2025-09-20

  Statistics: 232

• ANALYSIS OF TOTAL QUALITY MANAGEMENT (TQM) BY EMPLOYEES TOWARDS CONSTRUCTIVE IMPROVEMENT EFFORTS IN HOSPITAL

  Istahara , Abdul Gani Sidqi , Vip Paramarta , Farida Yuliaty , Kosasih , Fitriana

  3480-3490

  2026-02-14

  Statistics: 266

• THE EFFECT OF SELF EFFICACY, ORGANIZATIONAL CULTURE AND WORK MOTIVATION ON JOB SATISFACTION OF LANGKAT REGENCY AGRICULTURE AND FOOD SECURITY SERVICE OFFICE.

  Filzah Zarifah Zahra Harahap , Faisal Matriadi , A. Hadi Arifin , Nurmala

  232-237

  2024-04-30

  Statistics: 108

• COMPARATIVE ANALYSIS OF TREE-BASED ALGORITHMS FOR CUSTOMER SATISFACTION CLASSIFICATION IN THE LOGISTICS INDUSTRY: A CASE STUDY OF JNE AND J&T EXPRESS

  Kevin Benedicta , Rudi Nurdiansyah

  4232-4243

  2026-03-18

  Statistics: 49

• BUSINESS ACTORS’ SATISFACTION LEVEL IN OBTAINING PSAT-PDUK DISTRIBUTION PERMIT REGISTRATION IN GRESIK REGENCY

  Farikhah Linda Aurantifolia , Teguh Soedarto , Hamidah Hendrarini

  2994-3000

  2025-07-13

  Statistics: 398

• ANALYSIS OF PRICE AND BRAND IMAGE ON PURCHASING DECISIONS WITH SERVICE AS AN INTERVENING VARIABLE (CASE STUDY OF DIGITAL ALLIANCE AT PT AGRES MEDAN TEKNOLOGI

  Dini Irhamna , Slamet Widodo , Husni Muharram Ritonga

  7982-7991

  2025-11-24

  Statistics: 150

• PATIENT LOYALTY IS INFLUENCED BY ELECTRONIC WORD OF MOUTH (E-WOM), SERVICE QUALITY AND PROMOTION AT THE SANUS AESTHETIC CLINIC

  Rizki Aprilia , Hery Winoto Tj

  1259-1272

  2025-05-23

  Statistics: 211

• THE INFLUENCE OF SERVICE QUALITY AND DIGITAL MARKETING ON PURCHASE DECISION THROUGH BRAND AWARENESS AS AN INTERVENING VARIABLE AT SURYA MART UM SURABAYA

  Moh Romli , Wiwik Handayani , Sugeng Purwanto

  2671-2678

  2025-07-07

  Statistics: 419

• INFLUENCE OF SERVICE QUALITY, PRODUCT QUALITY, AND PRICE COMPATIBILITY TOWARDS CUSTOMER SATISFACTION AT WH CAFÉ, KISARAN TIMUR DISTRICT ASAHAN REGENCY, NORTH SUMATRA

  Adnan , Keysha Alia Salsabila Pasaribu , Hamdiah , Rusydi Abubakar

  804-816

  2024-10-23

  Statistics: 171

• BEHAVIORAL PRICE ON REVISIT INTENTION THROUGH MONETARY PRICE IN TYPE B PRIVATE HOSPITAL

  Nico Harly Chandra

  945-949

  2025-04-29

  Statistics: 164

• EFFECT OF PRIVACY SECURITY, WEBSITE CONTENT, CUSTOMER SERVICE AND ATMOSPHERIC ON E-SHOPPING INTENTION

  Mirna Zahara , Rahmaniar , Jullimursyida , Munandar

  99-108

  2024-03-03

  Statistics: 167

• QUALITY OF SERVICES AND FACILITIES ON INPATIENT SATISFACTION WITH STAFF COMPETENCE AS AN INTERVENING VARIABLE AT TAMAN KROCOK COMMUNITY HEALTH CENTER

  Aprilia Windarti , Toni Herlambang , Abadi Sanosra

  2073-2086

  2025-01-01

  Statistics: 310

• THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER LOYALTY (CASE STUDY AT CAFE UNCLE SAM LUBUK PAKAM)

  Septiana Handayani Sagala , Sukaria Sinulingga , Sugiharto

  702-710

  2024-08-15

  Statistics: 206

• THE INFLUENCE OF SERVICE QUALITY AND MENU DIVERSITY ON PURCHASING DECISIONS AT CAFÉ SOCOLATTE PIDIE JAYA DISTRICT

  Erni Zahara , Agustinawati , Siti Maimunah , T. Edyansyah

  93-98

  2024-03-03

  Statistics: 201

• THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER LOYALTY IS MEDIATED BY SATISFACTION VARIABLES (STUDY OF CUSTOMER PERCEPTIONS ON BANK MANDIRI UNIT KUALA TANJUNG BRANCH BATUBARA DISTRICT, NORTH SUMATRA PROVINCE)

  Ade Carlo Tiganna Damanik , Nazaruddin , Yeni Absah

  694-703

  2023-10-30

  Statistics: 200

• THE EFFECT OF WALK THROUGHT AUDIT (WTA) ON IMPROVING THE QUALITY OF HEALTH SERVICES IN THE FIRST LEVEL OF HEALTH FACILITIES

  Dara Sa Fhounna , Maiza Duana

  441-444

  2022-07-31

  Statistics: 258

• CHARACTERISTIC DISTINGUISHMENTS OF PANCA MAHA BHUTA AS A BALINESE CULTURAL HEALTH SERVICE AT THE FIVELEMENTS RETREAT BALI HOTEL

  Gede Yoga Kharisma Pradana , I Putu Sabda Jayendra

  4065-4077

  2025-08-14

  Statistics: 205

• THE INFLUENCE OF HOSPITAL MANAGEMENT POLICY INNOVATION (X) ON CLINICAL SERVICE QUALITY (Z) WITH INTER-UNIT COORDINATION (Y) AS A MEDIATING VARIABLE

  Mega Inang Marsalina Sarata , Greatavia Meanda Leslie , Vip Paramarta

  5656-5663

  2025-09-28

  Statistics: 224

• PATIENT SATISFACTION MEDIATES THE INFLUENCE OF HEALTH SERVICES QUALITY AND BRAND IMAGE ON PATIENT LOYALTY

  Aily , Melitina Tecoalu , Wani Gunardi

  73-86

  2024-04-24

  Statistics: 363

• THE LIABILITY OF FREIGHT FORWARDING SERVICE PROVIDERS AND CONSUMER PROTECTION CONCERNING THE LOSS OF GOODS IN SHIPMENT

  Balraj Kaur , Richard Chandra Adam

  1055-1065

  2025-01-02

  Statistics: 215

• THE INFLUENCE OF HUMAN RESOURCE CAPACITY BUDGET IMPLEMENTATION AND MINIMUM SERVICE STANDARDS ON DISASTER PROGRAM QUALITY WITH FINANCIAL MANAGEMENT PERFORMANCE AS A MODERATING VARIABLE

  Abdul Hakim , Pambuko Naryoto

  2025-11-24

  Statistics: 319

• ANALYSIS OF PUSKESMAS MANAGEMENT IN RELATION TO SERVICE OPTIMIZATION AT BENGKOL MANADO PUSKESMAS

  Sheila Clarisa Korayan , Hery Winoto Tj , Fushen

  561-576

  2023-09-10

  Statistics: 237