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• THE EFFECT OF PRODUCT QUALITY, SERVICE AND TARIFFS ON BILL PAYMENT COMPLIANCE THROUGH CUSTOMER SATISFACTION LEVEL IN THE HOUSEHOLD CATEGORY AT PT AIR BATAM HILIR

  Gana Vige Ortega , Ngaliman , Sri Yanti

  2071-2078

  2025-09-22

  Statistics: 61

• THE EFFECT OF PROMOTION, BRAND IMAGE AND SERVICE QUALITY ON CUSTOMER LOYALTY AT KENTUCKY FRIED'S FAST FOOD RESTAURANT CHICKEN (KFC) IN LHOKSEUMAWE CITY

  Wahyu Syahputra , Hamdiah , Adnan , Rusydi

  1018-1030

  2026-05-26

  Statistics: 0

• ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY IN THE STAY PERMIT SECTION ON THE SATISFACTION OF IMMIGRATION SERVICE USERS AT THE CLASS I IMMIGRATION OFFICE SPECIALLY TPI NGURAH RAI

  Tengku Ezy Andika , Sugiharto , Meilita Tryana Sembiring

  925-930

  2024-06-30

  Statistics: 96

• THE ROLE OF HUMAN RESOURCE TRAINING AND DEVELOPMENT IN IMPROVING THE QUALITY OF PUBLIC SERVICES IN BANDUNG CITY

  Ade Mubarok

  939-944

  2021-10-28

  Statistics: 1

• DETERMINATION OF INFRASTRUCTURE, ATTRACTIVENESS AND SERVICE QUALITY TOWARDS TOURIST INTEREST THROUGH TOURISM PROMOTION IN KARIMUN REGENCY

  Ahadian Zulseptriadi , Ngaliman , Muammar Khaddafi

  1301-1313

  2024-08-30

  Statistics: 118

• STRATEGY ANALYSIS IN ACEH ISLAMIC BANK

  Rico Syahputra , Yeni Absah , Beby Karina Fawzeea Sembiring

  1246-1257

  2022-12-24

  Statistics: 259

• THE EFFECT OF SERVICE QUALITY, CUSTOMER SATISFACTION, AND PERCEIVED VALUE ON CUSTOMER LOYALTY WITH COMMUNICATION QUALITY AS A MODERATING VARIABLE (A CASE STUDY OF BANK JATIM KCP MALANG CUSTOMERS)

  Jefry Wahyu Santoso , Arief Noviarakhman Zagladi

  433-454

  2026-04-28

  Statistics: 2

• ANALYSIS OF FACTORS AFFECTING CUSTOMER SATISFACTION WITH MS GLOW SKIN CARE IN KOTA TEBING TINGGI

  Rahmaniar , Rico Nur Ilham , Irada Sinta , Purna Laxmi Jamatia

  773-782

  2022-10-23

  Statistics: 976

• THE INFLUENCE OF SERVICE QUALITY, PRICE PERCEPTIONS AND EXPERIENTIAL MARKETING ON WORLD OF MOUTH IN MANDIRI BINA PRESTASI UNIVERSITY (UMBP) STUDENTS

  Christy Ardelia Tarigan , Sugih Arto Pujangkoro , Rulianda Purnomo Wibowo

  1445-1454

  2023-07-30

  Statistics: 235

• THE EFFECT OF SERVICE QUALITY AND HOSPITAL FACILITIES ON HOSPITAL IMAGE MEDIATED BY INPATIENT SATISFACTION AT S HOSPITAL BOGOR

  Margaretha Cecilia , Wani Devita Gunardi , Eka Desy Purnama

  138-149

  2025-02-25

  Statistics: 61

• EVALUATING THE SUCCESS OF CLOUD ACCOUNTING IN CAFES AND RESTAURANTS IN PEMATANG SIANTAR: PERSPECTIVE OF THE INFORMATION SYSTEM SUCCESS THEORY

  Fitri Ramadhani , Sambas Ade Kesuma , Parapat Gultom

  2181-2190

  2025-08-25

  Statistics: 42

• THE EFFECT OF SERVICE QUALITY AND FACILITIES ON PUBLIC SATISFACTION IN DINAS PERPUSTAKAAN KOTA TEBING TINGGI

  Sri Rahayu , Sri Indah Lestari , Cornelius Ricardo , Aisyah Siregar , Lukieto Cahyadi

  1778-1787

  2024-12-12

  Statistics: 69

• THE EFFECT OF SERVICE QUALITY AND HOSPITAL FACILITIES ON PATIENT LOYALTY WITH PATIENT SATISFACTION AS A MEDIATION VARIABLE (STUDY AT PKU MUHAMMADIYAH HOSPITAL BLORA)

  Mazirul Agung Santara , Wani Devita Gunardi

  92-108

  2025-02-25

  Statistics: 72

• THE EFFECT OF WORK ENVIRONMENT, ORGANIZATIONAL COMMITMENT AND INCENTIVES ON THE PERFORMANCE OF THE STATE CIVIL APPARATUS THROUGH THE QUALITY OF PUBLIC SERVICES AS AN INTERVENING VARIABLE IN THE OFFICE OF THE REGIONAL REGIONAL AGENCY OF RIAU ISLANDS

  Habibi , Ngaliman , Mohammad Gita Indrawan , Muammar Khaddafi , Chablullah Wibisono

  1065-1080

  2022-12-14

  Statistics: 247

• ANALYSIS OF THE INFLUENCE OF SYSTEM AND SERVICE QUALITY ON USER SATISFACTION OF THE YOGYAKARTA ELECTRONIC PROCUREMENT SYSTEM

  Drajad Aprilianto Nugroho , Linawati

  82-91

  2025-02-25

  Statistics: 88

• THE EFFECT OF SERVICE QUALITY ON PARTICIPANT SATISFACTION AND ITS IMPACT ON PARTICIPANT LOYALTY OF BPJS KETENAGAKERJAAN NORTH MEDAN BRANCH

  Laura Agustina Hasibuan , Sukaria Sinulingga , Linda T. Maas

  239-252

  2023-02-10

  Statistics: 168

• THE EFFECT OF SERVICE QUALITY, BRAND IMAGE AND PROMOTION ON CUSTOMER SATISFACTION AT CV. ABC HARDWARE INDUSTRY MEDAN SUNGGAL

  Yessica Andiny Chandra , Friska Rosanti Zega , Helen Aurora , Nirwana Br Bangun , Jarungjung Hutagaol

  620-632

  2026-04-15

  Statistics: 41

• THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CLIMATE ON EMPLOYEE PERFORMANCE WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AS A MEDIATING VARIABLE (STUDY OF PROBOLINGGO REGENCY MANPOWER SERVICE EMPLOYEES)

  Chyntia Putri Alifah Baskoro , Margono , Nanang Suryadi

  178-189

  2024-02-18

  Statistics: 242

• THE EFFECT OF DIGITAL MARKETING, SERVICE QUALITY AND ELECTRONIC WORD OF MOUTH (E-WOM) ON REPURCHASE INTEREST IN LUNA CHICKEN CUTTING HOUSE UMKM

  Adrian Fahrozi , Wisnu Setiazid Sinaga , Willy Cahyadi

  1497-1505

  2025-06-30

  Statistics: 46

• ANALYSIS OF FOOD PURCHASE DECISION MODELS USING MEDIA APPLICATIONS IN PRIVATE UNIVERSITIES DURING THE COVID-19 PANDEMIC

  Zulaspan Tupti , Muhammad Arif , Ihsan Rambe

  93-104

  2021-10-29

  Statistics: 527

• THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN LEARNING SERVICES RANKING DELI SERDANG

  Ben Setiawan

  1346-1348

  2023-03-22

  Statistics: 112

• THE IMPACT OF COVID-19 ON THE ECONOMY, HEALTH, AND POVERTY IN PROVINCE OF WEST NUSA TENGGARA

  Siti Sriningsih , Irwan Suriadi , Siti Fatimah , Emi Salmah , Bq. Saripta Wiji Mulawiani

  1141-1152

  2022-12-16

  Statistics: 216

• EFFECT OF BRAND IDENTITY AND LIFESTYLE ON PURCHASING DECISIONS WITH EXPERIENTIAL BUYING AS MODERATING IN BABY BOOMERS IN MEDAN CITY RESTAURANTS

  Yessi Haidiani Putri , Beby Karina Fawzeea Sembiring , Yeni Absah

  589-600

  2022-08-31

  Statistics: 348

• THE EFFECTS OF FLEXIBLE WORKING ARRANGEMNET AND WORK ENVIRONMENT ON JOB SATISFACTION THROUGH WORK-LIFE BALANCE (STUDY ON EMPLOYEES OF THE GOVERNMENT SERVICE DIVISION AT PT. TELKOM INDONESIA TBK)

  Dwi Prabawati , Wahdiyat Moko , Christin Susilowati3

  1815-1824

  2024-12-30

  Statistics: 90

• THE IMPACT OF BALANCED SCORECARD IMPLEMENTATION ON PERFORMANCE IN MANUFACTURING AND SERVICE SECTORS: A SYSTEMATIC LITERATURE REVIEW (2019–2024)

  Shafira Widya Ramadhanti , Sopiah , Arief Noviarakhman Zagladi

  388-403

  2026-04-28

  Statistics: 5